Shakira Hirthe
jana.corkery92@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23799261 | Address change after shipping | Solved | Low | Shakira Hirthe | — |  Mr. Lonie Hudson | influencervipapp | 14h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 85213687 | Refund not received | Pending | Normal | Shakira Hirthe | — |  Jacklyn Dare | Chat | bopisvip | - | —Skipped | — | — | — | May 15, 2026 | - |
| 74800792 | App crashes at checkout | Solved | Normal | Shakira Hirthe | — |  Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 36711360 | App crashes at checkout | Solved | Urgent | Shakira Hirthe | — |  Mr. Eliza Gerhold IV | Chat | returnsapp | 19h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - |
| 21460610 | Wrong shade sent | Solved | Normal | Shakira Hirthe | — |  Katrina Johns | — | 1h | ●Responded | 10/11 | — | — | Apr 15, 2026 | - | |
| 13359740 | Foundation match help | Solved | Normal | Shakira Hirthe | — | Jacklyn Dare | Phone | damaged | 2h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 91455014 | Wrong shade sent | Solved | Normal | Shakira Hirthe | — |  Yazmin Jast | shade-matchbopisloyalty | 6h | ●Responded | 5/5 | — | — | Apr 7, 2026 | - | |
| 51594700 | Refund not received | Solved | Normal | Shakira Hirthe | — |  Garth Dooley | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 87792946 | Refund not received | Closed | High | Shakira Hirthe | — | Mr. Lonie Hudson | Chat | — | 1d 14h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 30, 2026 |
| 56033864 | Gift card balance question | Solved | Normal | Shakira Hirthe | — |  Kip Schroeder IV | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 27962062 | Order arrived damaged | Solved | Urgent | Shakira Hirthe | — | Mr. Eliza Gerhold IV | refundbopis | 1h | ●Responded | 4/5 | — | — | Mar 12, 2026 | - | |
| 96922917 | Store experience feedback | Solved | Normal | Shakira Hirthe | — |  Tommy Kuvalis | Social | — | 2d 19h | ⊘Not fired | — | — | — | Feb 20, 2026 | - |
| 68282681 | Order arrived damaged | Solved | Normal | Shakira Hirthe | — | Kip Schroeder IV | returnsappfragrance | 15h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 95184021 | Allergic reaction concern | Pending | Normal | Shakira Hirthe | — |  Steve O'Conner | Chat | returnsgift-cardinfluencer | - | —Skipped | — | — | — | Feb 2, 2026 | - |
| 05372246 | Price match request | Solved | Normal | Shakira Hirthe | — | Tommy Kuvalis | Chat | returnsapp | 6h | ●Responded | 1/5 | — | — | Jan 13, 2026 | - |
| 51931663 | Wholesale order question | Pending | Normal | Shakira Hirthe | — |  Oscar O'Hara | Chat | shippingapp | - | —Skipped | — | — | — | Jan 9, 2026 | - |
| 31291097 | Missing samples in order | Solved | Normal | Shakira Hirthe | — | Katrina Johns | app | 15h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 21435228 | Foundation match help | Solved | Normal | Shakira Hirthe | — |  Lily Raynor | Phone | damagedrefund | 1h | ⊘Not fired | — | — | — | Dec 28, 2025 | - |
| 95078077 | Question about product ingredients | Closed | Normal | Shakira Hirthe | — | Jacklyn Dare | Phone | returnsloyaltysamples | 2h | ⊘Not fired | — | — | — | Dec 24, 2025 | Dec 26, 2025 |
| 83373605 | Cancel order request | Open | High | Shakira Hirthe | — |  Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | Dec 14, 2025 | - |
| 75578207 | Missing items in shipment | Solved | High | Shakira Hirthe | — | Mr. Eliza Gerhold IV | shade-matchappsamples | 2d 20h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 60662393 | Cancel order request | Solved | Normal | Shakira Hirthe | — | Mr. Eliza Gerhold IV | shade-match | 1d 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 32901436 | Order arrived damaged | Solved | Normal | Shakira Hirthe | — | Jacklyn Dare | Chat | shippinginfluencer | 9d 3h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 48237371 | Where is my order? | Closed | Normal | Shakira Hirthe | — | Steve O'Conner | appvip | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 22, 2025 | |
| 85844639 | Wrong shade sent | Solved | Normal | Shakira Hirthe | — | Yazmin Jast | Chat | — | 1d 17h | ●Responded | 1/5 | — | — | Nov 20, 2025 | - |
| 20329454 | Order arrived damaged | Open | Normal | Shakira Hirthe | — |  Leonard Waters-Howell | shipping | - | —Skipped | — | — | — | Oct 29, 2025 | - | |
| 11511862 | Shipping cost question | Closed | Normal | Shakira Hirthe | — | Mr. Skyla Trantow | Chat | wholesale | 5h | ⊘Not fired | — | — | — | Oct 9, 2025 | Oct 13, 2025 |
| 35913438 | Return after 30-day window | Closed | Normal | Shakira Hirthe | — | Oscar O'Hara | shippingfragrancevip | 6h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 8, 2025 | |
| 51313215 | Store experience feedback | Solved | Urgent | Shakira Hirthe | — | Amely Pacocha | Chat | — | 12h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 38188284 | App crashes at checkout | Solved | Normal | Shakira Hirthe | — | Mr. Lonie Hudson | shippingbopis | 12h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 71734627 | Wholesale order question | Solved | Low | Shakira Hirthe | — |  Faith Hilll | Chat | shippingbopis | 2h | ⊘Not fired | — | — | — | Jul 24, 2025 | - |
| 00937283 | App crashes at checkout | Solved | Normal | Shakira Hirthe | — | Katrina Johns | Chat | wholesalefragrance | 5h | ●Responded | 3/5 | — | — | Jul 7, 2025 | - |
| 96495246 | Store experience feedback | Solved | Normal | Shakira Hirthe | — |  Darryl Jacobi | Chat | refundreturns | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 79410801 | Loyalty points not posting | Solved | Normal | Shakira Hirthe | — |  Dr. Mandy McLaughlin | Phone | damaged | 8h | ⊘Not fired | — | — | — | Jun 14, 2025 | - |
| 16540072 | Gift card balance question | Solved | Normal | Shakira Hirthe | — | Lily Raynor | Chat | influencershippingshade-match | 6h | ●Responded | 5/5 | — | — | Jun 2, 2025 | - |
| 61928032 | Order arrived damaged | Closed | Normal | Shakira Hirthe | — |  Miss Amber Hintz Sr. | loyaltyvipfragrance | 9h | ○Sent, no reply | — | — | — | May 28, 2025 | May 29, 2025 |