Ms. Sally Pfeffer
celia_ortiz77@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07552073 | Wrong shade sent | Solved | High | Ms. Sally Pfeffer | — |  Mr. Cade Senger | bopis | 2d 5h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 82421934 | Item authenticity concern | Solved | Normal | Ms. Sally Pfeffer | — |  Jacklyn Dare | Chat | viprefund | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 07613440 | Return after 30-day window | Solved | Normal | Ms. Sally Pfeffer | — |  Eula McKenzie | Social | samplesshade-match | 2h | ⊘Not fired | — | — | — | May 6, 2026 | - |
| 55922925 | Question about product ingredients | Solved | Low | Ms. Sally Pfeffer | — |  Lily Raynor | Chat | bopisloyalty | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 45330355 | Foundation match help | Closed | Normal | Ms. Sally Pfeffer | — |  Garth Dooley | shade-match | 4h | ⊘Not fired | — | — | — | May 4, 2026 | May 11, 2026 | |
| 32161217 | Restock alert for backorder | Solved | Low | Ms. Sally Pfeffer | — |  Miss Amber Hintz Sr. | fragrancebopisloyalty | 2d 9h | ⊘Not fired | — | — | — | May 4, 2026 | - | |
| 22259015 | Restock alert for backorder | Solved | Normal | Ms. Sally Pfeffer | — |  Mr. Lonie Hudson | damagedbopis | 13h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |
| 06975281 | Wholesale order question | Solved | Low | Ms. Sally Pfeffer | — |  Leonard Waters-Howell | Chat | gift-cardshade-matchwholesale | 5h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 64285145 | Wholesale order question | Solved | Low | Ms. Sally Pfeffer | — |  Faith Hilll | Social | — | 5h | ⊘Not fired | — | — | — | Apr 8, 2026 | - |
| 34860947 | Insider tier issue | Closed | Low | Ms. Sally Pfeffer | — |  Kip Schroeder IV | — | 8h | ●Responded | 3/5 | — | — | Apr 4, 2026 | Apr 11, 2026 | |
| 66176238 | Klarna / Afterpay split issue | Solved | Low | Ms. Sally Pfeffer | — | Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 89948817 | Return after 30-day window | Solved | Urgent | Ms. Sally Pfeffer | — |  Yazmin Jast | Chat | — | 7h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 29239063 | Store experience feedback | Closed | Urgent | Ms. Sally Pfeffer | — |  Tommy Kuvalis | wholesaleshade-matchsamples | 9h | ●Responded | 5/5 | — | — | Mar 26, 2026 | Apr 2, 2026 | |
| 79508394 | Item authenticity concern | Solved | High | Ms. Sally Pfeffer | — | Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 77902975 | Order arrived damaged | Closed | Normal | Ms. Sally Pfeffer | — |  Amely Pacocha | Chat | damagedreturnsbopis | 9h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 29, 2026 |
| 68105306 | Price match request | Solved | Normal | Ms. Sally Pfeffer | — | Amely Pacocha | loyaltyinfluencer | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 97724223 | Return after 30-day window | Solved | Normal | Ms. Sally Pfeffer | — | Jacklyn Dare | refund | 3h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 77610098 | Missing samples in order | Solved | Normal | Ms. Sally Pfeffer | — |  Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 97323246 | Influencer code not working | Pending | Normal | Ms. Sally Pfeffer | — | Faith Hilll | Phone | sampleswholesale | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 78231878 | Klarna / Afterpay split issue | Solved | Normal | Ms. Sally Pfeffer | — |  Julie Hodkiewicz | wholesaleinfluencer | 9h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 53596201 | Insider tier issue | Closed | Normal | Ms. Sally Pfeffer | — | Jacklyn Dare | wholesale | 2d 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 12, 2026 | |
| 09155854 | Cancel order request | Solved | Normal | Ms. Sally Pfeffer | — | Leonard Waters-Howell | returnsshippingapp | 5h | ●Responded | 9/11 | — | — | Dec 24, 2025 | - | |
| 32353635 | Wrong shade sent | Closed | Low | Ms. Sally Pfeffer | — |  Chaz Renner | — | 8h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 23, 2025 | |
| 16231839 | Gift card balance question | Pending | Normal | Ms. Sally Pfeffer | — | Yazmin Jast | Social | refundapp | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 67433332 | Pro discount enrollment | Solved | Normal | Ms. Sally Pfeffer | — |  Darryl Jacobi | Social | appdamaged | 2d 20h | ⊘Not fired | — | — | — | Dec 5, 2025 | - |
| 84386625 | Cancel subscription / Auto-replenish | Closed | Low | Ms. Sally Pfeffer | — |  Vilma Gusikowski | — | 2d 16h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 7, 2025 | |
| 58996919 | Wrong shade sent | Solved | Low | Ms. Sally Pfeffer | — |  Kaela Friesen | loyaltyvip | 1h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | |
| 37369197 | Wrong shade sent | Solved | Low | Ms. Sally Pfeffer | — | Lily Raynor | — | 2d 17h | ●Responded | 2/5 | — | — | Nov 4, 2025 | - | |
| 71826390 | Address change after shipping | Solved | High | Ms. Sally Pfeffer | — | Faith Hilll | returns | 1h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 97458002 | Question about product ingredients | Solved | Normal | Ms. Sally Pfeffer | — | Miss Amber Hintz Sr. | Chat | shippingreturnsdamaged | 1d 13h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 46369017 | Wholesale order question | Solved | Normal | Ms. Sally Pfeffer | — |  Dr. Mandy McLaughlin | Chat | bopisfragranceloyalty | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 82638863 | Loyalty points not posting | Closed | Normal | Ms. Sally Pfeffer | — | Kaela Friesen | Chat | refundbopisapp | 4h | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 12, 2025 |
| 67132733 | Shipping cost question | Solved | Normal | Ms. Sally Pfeffer | — | Jacklyn Dare | shippingbopis | 19h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 41525619 | BOPIS order cancelled at store | Closed | Normal | Ms. Sally Pfeffer | — | Leonard Waters-Howell | gift-card | 3h | ●Responded | 4/5 | — | — | Sep 17, 2025 | Sep 24, 2025 | |
| 67940558 | Where is my order? | Closed | Normal | Ms. Sally Pfeffer | — | Leonard Waters-Howell | — | 1d 6h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 10, 2025 | |
| 52680643 | BOPIS order cancelled at store | Solved | Low | Ms. Sally Pfeffer | — | Vilma Gusikowski | app | 6h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 30054731 | Birthday gift not received | Solved | Normal | Ms. Sally Pfeffer | — | Kaela Friesen | Chat | vipapp | 17h | ⊘Not fired | — | — | — | Jul 19, 2025 | - |
| 14015082 | Return after 30-day window | Solved | Normal | Ms. Sally Pfeffer | — | Amely Pacocha | Chat | — | 4h | ●Responded | 3/5 | — | — | Jul 17, 2025 | - |
| 51628359 | Birthday gift not received | Closed | Normal | Ms. Sally Pfeffer | — | Mr. Cade Senger | shade-matchreturns | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 17, 2025 | |
| 51991781 | Return after 30-day window | Closed | Normal | Ms. Sally Pfeffer | — | Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 8, 2025 |
| 35818028 | Cancel order request | Solved | Low | Ms. Sally Pfeffer | — | Tommy Kuvalis | wholesale | 21h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 87696039 | BOPIS order cancelled at store | Solved | Low | Ms. Sally Pfeffer | — | Kip Schroeder IV | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 53949657 | Return after 30-day window | Closed | Normal | Ms. Sally Pfeffer | — | Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | May 23, 2025 | May 29, 2025 |