Ms. Sally Pfeffer
celia_ortiz77@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 34860947Insider tier issue | Ms. Sally Pfeffer |  Kip Schroeder IV | Apr 5, 2026, 12:40 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 29239063Store experience feedback | Ms. Sally Pfeffer |  Tommy Kuvalis | Mar 28, 2026, 4:36 PM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 09155854Cancel order request | Ms. Sally Pfeffer |  Leonard Waters-Howell | Dec 25, 2025, 9:04 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 58996919Wrong shade sent | Ms. Sally Pfeffer |  Kaela Friesen | Nov 7, 2025, 5:40 PM |
| 2/5 | Promised a callback that never came. | 37369197Wrong shade sent | Ms. Sally Pfeffer |  Lily Raynor | Nov 7, 2025, 1:19 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 82638863Loyalty points not posting | Ms. Sally Pfeffer | Kaela Friesen | Oct 8, 2025, 1:00 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 41525619BOPIS order cancelled at store | Ms. Sally Pfeffer | Leonard Waters-Howell | Sep 18, 2025, 3:23 PM |
| 3/5 | Fine. The welcome bundle was less premium than I expected. | 14015082Return after 30-day window | Ms. Sally Pfeffer |  Amely Pacocha | Jul 19, 2025, 5:02 PM |