Ottilie Skiles
sheldon70@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71304174 | Wrong shade sent | Open | High | Ottilie Skiles | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 55862120 | Discount code not working | Solved | Normal | Ottilie Skiles | — |  Kip Schroeder IV | Chat | influencersamples | 3h | ●Responded | 3/5 | — | — | May 21, 2026 | - |
| 90012213 | Influencer code not working | Solved | Urgent | Ottilie Skiles | — |  Oscar O'Hara | shade-matchsamples | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 53356077 | Lost package follow-up | Closed | Normal | Ottilie Skiles | — |  Steve O'Conner | Chat | — | 3h | ○Sent, no reply | — | — | — | May 17, 2026 | May 21, 2026 |
| 80989488 | BOPIS order cancelled at store | Solved | Low | Ottilie Skiles | — | Oscar O'Hara | Phone | loyaltysamplesdamaged | 7h | ●Responded | 1/5 | — | — | May 11, 2026 | - |
| 33744633 | Wholesale order question | Solved | Normal | Ottilie Skiles | — |  Julie Hodkiewicz | — | 2d 20h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |
| 23581404 | Allergic reaction concern | Solved | Normal | Ottilie Skiles | — |  Mr. Cade Senger | loyalty | 9d 23h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |
| 13498550 | Shipping cost question | Solved | Normal | Ottilie Skiles | — |  Amely Pacocha | apployalty | 16h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 76393828 | Address change after shipping | Solved | Normal | Ottilie Skiles | — | Mr. Cade Senger | loyalty | 2d 8h | ●Responded | 3/5 | — | — | Apr 10, 2026 | - | |
| 47556720 | BOPIS order cancelled at store | Closed | Normal | Ottilie Skiles | — |  Kaela Friesen | bopisappdamaged | 2h | ⊘Not fired | — | — | — | Apr 9, 2026 | Apr 15, 2026 | |
| 67103179 | Influencer code not working | Pending | Low | Ottilie Skiles | — |  Jacklyn Dare | gift-cardfragranceshade-match | - | —Skipped | — | — | — | Apr 3, 2026 | - | |
| 70391122 | App crashes at checkout | Open | Urgent | Ottilie Skiles | — |  Yazmin Jast | Chat | shipping | - | —Skipped | — | — | — | Mar 31, 2026 | - |
| 38481287 | Where is my order? | Pending | Normal | Ottilie Skiles | — | Mr. Cade Senger | Chat | refundfragranceinfluencer | - | —Skipped | — | — | — | Mar 27, 2026 | - |
| 91498987 | Missing samples in order | Closed | Normal | Ottilie Skiles | — |  Garth Dooley | Social | fragrance | 1d 23h | ⊘Not fired | — | — | — | Mar 18, 2026 | Mar 26, 2026 |
| 89793396 | Allergic reaction concern | Solved | High | Ottilie Skiles | — | Miss Amber Hintz Sr. | — | 7h | ⊘Not fired | — | — | — | Mar 13, 2026 | - | |
| 73285472 | BOPIS order cancelled at store | Closed | Normal | Ottilie Skiles | — |  Darryl Jacobi | Chat | shade-matchbopis | 6d 22h | ⊘Not fired | — | — | — | Mar 5, 2026 | Mar 19, 2026 |
| 78075545 | Klarna / Afterpay split issue | Solved | Urgent | Ottilie Skiles | — | Mr. Cade Senger | loyaltyinfluencer | 16h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 97142252 | Insider tier issue | Solved | Low | Ottilie Skiles | — | Jacklyn Dare | refund | 1d 11h | ⊘Not fired | — | — | — | Feb 17, 2026 | - | |
| 65896921 | App crashes at checkout | Solved | Normal | Ottilie Skiles | — | Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 02456153 | Cancel subscription / Auto-replenish | Solved | Normal | Ottilie Skiles | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 43610440 | Lost package follow-up | Solved | Normal | Ottilie Skiles | — |  Mr. Skyla Trantow | — | 18h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 14329612 | Lost package follow-up | Solved | Normal | Ottilie Skiles | — |  Vilma Gusikowski | Phone | loyalty | 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 78156808 | Lost package follow-up | Open | Low | Ottilie Skiles | — |  Katrina Johns | loyaltyinfluencergift-card | - | —Skipped | — | — | — | Feb 6, 2026 | - | |
| 19502658 | Cancel order request | Pending | Normal | Ottilie Skiles | — | Oscar O'Hara | vipgift-cardbopis | - | —Skipped | — | — | — | Jan 29, 2026 | - | |
| 41276761 | Gift card balance question | Closed | Normal | Ottilie Skiles | — | Garth Dooley | samples | 13h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 22, 2026 | |
| 47585120 | Gift card balance question | Closed | Normal | Ottilie Skiles | — | Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 18, 2026 | |
| 25892933 | Lost package follow-up | Solved | Normal | Ottilie Skiles | — | Miss Amber Hintz Sr. | Chat | — | 19h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 67991921 | Foundation match help | Solved | High | Ottilie Skiles | — | Mr. Skyla Trantow | damagedrefundwholesale | 1d 23h | ●Responded | 2/5 | — | — | Dec 22, 2025 | - | |
| 42518990 | Klarna / Afterpay split issue | Solved | Normal | Ottilie Skiles | — | Darryl Jacobi | — | 15h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 74304835 | BOPIS order cancelled at store | Closed | High | Ottilie Skiles | — |  Tommy Kuvalis | influencerrefundfragrance | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 20, 2025 | |
| 37553578 | Question about product ingredients | Solved | Urgent | Ottilie Skiles | — | Kaela Friesen | — | 10h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 96678197 | Influencer code not working | Solved | Normal | Ottilie Skiles | — |  Lily Raynor | appsamples | 5h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |
| 86433151 | Discount code not working | Open | Normal | Ottilie Skiles | — |  Mr. Lonie Hudson | Chat | wholesale | - | —Skipped | — | — | — | Nov 4, 2025 | - |
| 77978882 | Item authenticity concern | Solved | Low | Ottilie Skiles | — | Steve O'Conner | Phone | app | 1d 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - |
| 99282882 | Gift card balance question | Solved | Normal | Ottilie Skiles | — |  Mr. Eliza Gerhold IV | Chat | loyaltyrefundsamples | 9d 2h | ●Responded | 2/5 | — | — | Oct 7, 2025 | - |
| 34493678 | Loyalty points not posting | Solved | Normal | Ottilie Skiles | — |  Chaz Renner | samples | 4h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - | |
| 52386755 | Birthday gift not received | Closed | Urgent | Ottilie Skiles | — |  Dr. Mandy McLaughlin | — | 8h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 2, 2025 | |
| 31043001 | Discount code not working | Closed | Low | Ottilie Skiles | — |  Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 2, 2025 | |
| 99052179 | Address change after shipping | Solved | Normal | Ottilie Skiles | — | Ignatius Cummerata | refundinfluencer | 1d 13h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |
| 41951383 | Allergic reaction concern | Closed | Normal | Ottilie Skiles | — | Chaz Renner | Chat | damagedvip | 2h | ●Responded | 5/5 | — | — | Sep 23, 2025 | Sep 29, 2025 |
| 46061592 | Where is my order? | Closed | Low | Ottilie Skiles | — |  Faith Hilll | wholesale | 22h | ●Responded | 2/5 | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 62524643 | Wrong shade sent | Closed | Low | Ottilie Skiles | — | Oscar O'Hara | Chat | influencer | 1d 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 15, 2025 |
| 34342304 | BOPIS pickup not ready | Solved | Normal | Ottilie Skiles | — | Yazmin Jast | Social | vipdamaged | 5h | ⊘Not fired | — | — | — | Sep 3, 2025 | - |
| 00395610 | Where is my order? | Closed | Normal | Ottilie Skiles | — |  Eula McKenzie | wholesaledamaged | 1h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 30, 2025 | |
| 97952101 | App login problem | Solved | High | Ottilie Skiles | — | Kip Schroeder IV | returnsgift-cardapp | 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 64735098 | Missing items in shipment | Open | Normal | Ottilie Skiles | — | Mr. Lonie Hudson | bopis | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 07470607 | Refund not received | Closed | Normal | Ottilie Skiles | — | Steve O'Conner | fragrancesamplesgift-card | 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 18, 2025 | |
| 20499756 | Insider tier issue | Solved | Normal | Ottilie Skiles | — | Kaela Friesen | Chat | samplesfragrance | 18h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 18873364 | App crashes at checkout | Pending | Normal | Ottilie Skiles | — | Kaela Friesen | — | - | —Skipped | — | — | — | Aug 2, 2025 | - | |
| 46780069 | Allergic reaction concern | Solved | Normal | Ottilie Skiles | — | Miss Amber Hintz Sr. | Chat | wholesalefragranceinfluencer | 1d 10h | ⊘Not fired | — | — | — | Jul 22, 2025 | - |