Ottilie Skiles
sheldon70@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 55862120Discount code not working | Ottilie Skiles |  Kip Schroeder IV | May 23, 2026, 12:41 AM |
| 1/5 | Foundation arrived completely shattered and they offered 5 dollars store credit. | 80989488BOPIS order cancelled at store | Ottilie Skiles |  Oscar O'Hara | May 12, 2026, 4:54 PM |
| 3/5 | Three chats, two different answers, finally got resolved. | 76393828Address change after shipping | Ottilie Skiles |  Mr. Cade Senger | Apr 14, 2026, 12:06 AM |
| 2/5 | Took five emails and three chats to get my points credited. | 67991921Foundation match help | Ottilie Skiles |  Mr. Skyla Trantow | Dec 25, 2025, 5:29 PM |
| 2/5 | Onboarding was clunky. Quiz kept resetting. | 99282882Gift card balance question | Ottilie Skiles |  Mr. Eliza Gerhold IV | Oct 17, 2025, 10:31 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 34493678Loyalty points not posting | Ottilie Skiles |  Chaz Renner | Oct 3, 2025, 7:06 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 41951383Allergic reaction concern | Ottilie Skiles | Chaz Renner | Sep 24, 2025, 5:44 AM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 46061592Where is my order? | Ottilie Skiles |  Faith Hilll | Sep 24, 2025, 3:55 AM |