Icie Cummerata
rick.spinka@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26109705 | App crashes at checkout | Solved | Low | Icie Cummerata | — |  Oscar O'Hara | Chat | gift-card | 10h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 29764926 | App crashes at checkout | Closed | Normal | Icie Cummerata | — |  Ignatius Cummerata | refund | 17h | ●Responded | 4/5 | — | — | May 22, 2026 | May 30, 2026 | |
| 46741776 | BOPIS pickup not ready | Solved | High | Icie Cummerata | — |  Kaela Friesen | Chat | vipinfluencer | 6d 1h | ●Responded | 3/5 | — | — | Apr 24, 2026 | - |
| 91335960 | Influencer code not working | Solved | Low | Icie Cummerata | — |  Mr. Cade Senger | bopis | 1h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | |
| 61147690 | Cancel order request | Solved | Normal | Icie Cummerata | — |  Mr. Skyla Trantow | Chat | app | 1h | ●Responded | 4/5 | — | — | Apr 7, 2026 | - |
| 11539607 | Wrong shade sent | Solved | Normal | Icie Cummerata | — |  Tommy Kuvalis | Chat | shippingloyalty | 2h | ●Responded | 10/11 | — | — | Apr 3, 2026 | - |
| 55488679 | App crashes at checkout | Closed | Normal | Icie Cummerata | — | Mr. Skyla Trantow | Chat | — | 17h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 69505734 | App login problem | Solved | Normal | Icie Cummerata | — |  Lily Raynor | fragranceshipping | 3h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 40446499 | Where is my order? | Closed | Normal | Icie Cummerata | — | Tommy Kuvalis | fragrance | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 6, 2026 | |
| 29875916 | Where is my order? | Closed | Normal | Icie Cummerata | — |  Julie Hodkiewicz | Chat | — | 2d 19h | ●Responded | 4/5 | — | — | Mar 3, 2026 | Mar 13, 2026 |
| 31333590 | Birthday gift not received | Solved | Normal | Icie Cummerata | — | Tommy Kuvalis | Chat | — | 1d | ●Responded | 10/11 | — | — | Feb 25, 2026 | - |
| 81438062 | Item authenticity concern | Solved | Normal | Icie Cummerata | — | Mr. Cade Senger | app | 9d 8h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 43017570 | Cancel order request | Solved | Normal | Icie Cummerata | — |  Mr. Eliza Gerhold IV | Chat | fragrancerefund | 1h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 68960048 | Insider tier issue | Solved | Normal | Icie Cummerata | — |  Amely Pacocha | returnsshade-matchvip | 6h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 13433358 | Return after 30-day window | Solved | Low | Icie Cummerata | — | Amely Pacocha | shippingfragrancedamaged | 8h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 37348011 | Refund not received | Solved | High | Icie Cummerata | — | Lily Raynor | Chat | — | 20h | ●Responded | 4/5 | — | — | Jan 28, 2026 | - |
| 97657160 | Lost package follow-up | Solved | Normal | Icie Cummerata | — |  Jacklyn Dare | samples | 1d 11h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 17078818 | Discount code not working | Solved | Low | Icie Cummerata | — |  Garth Dooley | — | 13h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 37738360 | Wrong shade sent | Solved | Low | Icie Cummerata | — | Mr. Eliza Gerhold IV | bopisvipreturns | 1d 4h | ●Responded | 4/5 | — | — | Jan 8, 2026 | - | |
| 94905330 | Address change after shipping | Pending | Normal | Icie Cummerata | — |  Darryl Jacobi | Chat | bopis | - | —Skipped | — | — | — | Jan 7, 2026 | - |
| 39707517 | App login problem | Open | Normal | Icie Cummerata | — |  Dr. Mandy McLaughlin | Chat | bopisfragrance | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 23571333 | Influencer code not working | Closed | High | Icie Cummerata | — | Tommy Kuvalis | refundloyaltyapp | 1h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 16, 2025 | |
| 11188508 | Missing items in shipment | Pending | Normal | Icie Cummerata | — |  Eula McKenzie | Chat | fragrancegift-card | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 21731925 | Influencer code not working | Closed | Normal | Icie Cummerata | — | Mr. Eliza Gerhold IV | Chat | wholesalebopis | 18h | ●Responded | 5/5 | — | — | Nov 28, 2025 | Dec 6, 2025 |
| 56024228 | BOPIS pickup not ready | Solved | Normal | Icie Cummerata | — | Garth Dooley | bopisreturnsshade-match | 16h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 44306352 | Lost package follow-up | Solved | Normal | Icie Cummerata | — | Mr. Skyla Trantow | Chat | — | 2h | ●Responded | 10/11 | — | — | Nov 10, 2025 | - |
| 18690874 | Gift card balance question | Solved | Low | Icie Cummerata | — | Julie Hodkiewicz | Chat | — | 1d 8h | ●Responded | 7/11 | — | — | Nov 8, 2025 | - |
| 62369737 | Store experience feedback | Solved | Normal | Icie Cummerata | — |  Kip Schroeder IV | refundreturnsdamaged | 6h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 57184782 | Insider tier issue | Solved | Urgent | Icie Cummerata | — | Kip Schroeder IV | Chat | refundsamplesinfluencer | 19h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 95278742 | Wholesale order question | Solved | Normal | Icie Cummerata | — | Garth Dooley | — | 2h | ●Responded | 9/11 | — | — | Oct 30, 2025 | - | |
| 60393260 | Cancel subscription / Auto-replenish | Closed | Low | Icie Cummerata | — | Mr. Cade Senger | Chat | samplesloyalty | 22h | ●Responded | 3/5 | — | — | Oct 24, 2025 | Oct 26, 2025 |
| 85570834 | Insider tier issue | Pending | Normal | Icie Cummerata | — |  Katrina Johns | — | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 79049873 | Item authenticity concern | Solved | Normal | Icie Cummerata | — |  Faith Hilll | influencergift-card | 1d 21h | ●Responded | 4/5 | — | — | Oct 16, 2025 | - | |
| 82897326 | App login problem | Solved | Low | Icie Cummerata | — | Kip Schroeder IV | Social | bopis | 6d 17h | ⊘Not fired | — | — | — | Oct 13, 2025 | - |
| 08219847 | Missing samples in order | Solved | Normal | Icie Cummerata | — |  Vilma Gusikowski | bopisinfluencerdamaged | 2h | ●Responded | 9/11 | — | — | Oct 7, 2025 | - | |
| 55980125 | Where is my order? | Solved | Normal | Icie Cummerata | — | Jacklyn Dare | — | 10h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 37655404 | Cancel subscription / Auto-replenish | Closed | Normal | Icie Cummerata | — | Ignatius Cummerata | samples | 9h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 1, 2025 | |
| 99361644 | Klarna / Afterpay split issue | Solved | Low | Icie Cummerata | — | Oscar O'Hara | damagedloyaltybopis | 1h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 29850262 | Cancel order request | Closed | Normal | Icie Cummerata | — | Mr. Skyla Trantow | Phone | samplesdamaged | 13h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 19, 2025 |
| 48969580 | App login problem | Solved | Normal | Icie Cummerata | — | Tommy Kuvalis | Chat | wholesale | 2d 23h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - |
| 17689300 | Where is my order? | Solved | Normal | Icie Cummerata | — |  Miss Amber Hintz Sr. | — | 2d 10h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 63408322 | Missing items in shipment | Solved | Normal | Icie Cummerata | — |  Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 46068933 | Lost package follow-up | Solved | Normal | Icie Cummerata | — |  Mr. Lonie Hudson | Phone | — | 5h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 90512468 | Lost package follow-up | Pending | Normal | Icie Cummerata | — | Eula McKenzie | Chat | shade-matchdamaged | - | —Skipped | — | — | — | Aug 2, 2025 | - |
| 85681753 | Return after 30-day window | Solved | Low | Icie Cummerata | — | Jacklyn Dare | damaged | 5h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 11885126 | App crashes at checkout | Solved | Normal | Icie Cummerata | — |  Yazmin Jast | refund | 2h | ⊘Not fired | — | — | — | Jul 26, 2025 | - | |
| 31871946 | App login problem | Solved | Normal | Icie Cummerata | — | Mr. Skyla Trantow | Phone | — | 1d 19h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 67283972 | Wrong shade sent | Solved | Normal | Icie Cummerata | — | Miss Amber Hintz Sr. | Chat | influencerbopis | 16h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 91072862 | Discount code not working | Solved | Normal | Icie Cummerata | — | Lily Raynor | — | 1h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 74193588 | Restock alert for backorder | Solved | Urgent | Icie Cummerata | — | Kaela Friesen | returns | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |