Clara Brekke
leland13@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92499581 | Allergic reaction concern | Solved | Normal | Clara Brekke | — |  Oscar O'Hara | samplesshipping | 5h | ●Responded | 5/5 | — | — | May 21, 2026 | - | |
| 01417220 | Missing items in shipment | Solved | Normal | Clara Brekke | — |  Mr. Eliza Gerhold IV | Chat | bopis | 1d 7h | ●Responded | 3/5 | — | — | May 18, 2026 | - |
| 55845836 | Missing items in shipment | Solved | Normal | Clara Brekke | — |  Chaz Renner | samplesshade-match | 1d 15h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 77249352 | Order arrived damaged | Pending | Normal | Clara Brekke | — |  Faith Hilll | Chat | wholesaleviployalty | - | —Skipped | — | — | — | May 7, 2026 | - |
| 30619271 | BOPIS order cancelled at store | Solved | Urgent | Clara Brekke | — |  Leonard Waters-Howell | refundfragrance | 2d 20h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 92007489 | Insider tier issue | Solved | Normal | Clara Brekke | — |  Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | May 2, 2026 | - |
| 39422906 | Where is my order? | Solved | Normal | Clara Brekke | — | Chaz Renner | — | 6h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 90043518 | Pro discount enrollment | Pending | Normal | Clara Brekke | — | Mr. Eliza Gerhold IV | wholesale | - | —Skipped | — | — | — | Apr 29, 2026 | - | |
| 11748164 | Wholesale order question | Closed | Normal | Clara Brekke | — |  Tommy Kuvalis | Phone | — | 2h | ●Responded | 3/5 | — | — | Apr 20, 2026 | Apr 24, 2026 |
| 22961735 | Question about product ingredients | Solved | Low | Clara Brekke | — |  Eula McKenzie | refunddamagedvip | 2d | ●Responded | 7/11 | — | — | Apr 12, 2026 | - | |
| 84341848 | Shipping cost question | Closed | Normal | Clara Brekke | — |  Ignatius Cummerata | wholesalegift-cardinfluencer | 16h | ●Responded | 1/5 | — | — | Mar 24, 2026 | Mar 27, 2026 | |
| 01993429 | Loyalty points not posting | Solved | High | Clara Brekke | — |  Vilma Gusikowski | loyaltyshipping | 1d 5h | ⊘Not fired | — | — | — | Mar 24, 2026 | - | |
| 82625127 | BOPIS order cancelled at store | Solved | Normal | Clara Brekke | — |  Yazmin Jast | Chat | refund | 23h | ●Responded | 2/5 | — | — | Mar 20, 2026 | - |
| 72165236 | Question about product ingredients | Pending | Normal | Clara Brekke | — |  Mr. Lonie Hudson | Phone | sampleswholesale | - | —Skipped | — | — | — | Mar 20, 2026 | - |
| 39103842 | Loyalty points not posting | Closed | High | Clara Brekke | — | Mr. Eliza Gerhold IV | Chat | vipshipping | 1h | ⊘Not fired | — | — | — | Mar 19, 2026 | Mar 22, 2026 |
| 75757493 | Restock alert for backorder | Solved | Low | Clara Brekke | — |  Garth Dooley | — | 4h | ●Responded | 4/5 | — | — | Feb 25, 2026 | - | |
| 40330608 | Loyalty points not posting | Closed | Normal | Clara Brekke | — | Ignatius Cummerata | refundwholesaleshade-match | 1d | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 23, 2026 | |
| 26532752 | App crashes at checkout | Solved | Normal | Clara Brekke | — | Ignatius Cummerata | — | 23h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - | |
| 69893859 | Lost package follow-up | Solved | Normal | Clara Brekke | — | Chaz Renner | Phone | shipping | 21h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - |
| 64888743 | Cancel subscription / Auto-replenish | Closed | Low | Clara Brekke | — |  Kaela Friesen | Chat | — | 23h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 |
| 78248746 | Cancel order request | Pending | High | Clara Brekke | — | Kaela Friesen | — | - | —Skipped | — | — | — | Feb 3, 2026 | - | |
| 54863897 | Return after 30-day window | Closed | Normal | Clara Brekke | — |  Dr. Mandy McLaughlin | shippingshade-matchvip | 4d 15h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 5, 2026 | |
| 39247765 | Discount code not working | Solved | Normal | Clara Brekke | — |  Jacklyn Dare | — | 16h | ●Responded | 5/5 | — | — | Jan 21, 2026 | - | |
| 13298710 | Restock alert for backorder | Solved | Low | Clara Brekke | — | Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 14776921 | Address change after shipping | Pending | Low | Clara Brekke | — | Leonard Waters-Howell | Phone | shippingloyaltydamaged | - | —Skipped | — | — | — | Jan 10, 2026 | - |
| 51749366 | Gift card balance question | Solved | Normal | Clara Brekke | — | Ignatius Cummerata | Chat | loyaltygift-card | 7d 4h | ●Responded | 2/5 | — | — | Dec 31, 2025 | - |
| 07198079 | Question about product ingredients | Solved | Normal | Clara Brekke | — | Ignatius Cummerata | shade-match | 6h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 28242662 | Return after 30-day window | Open | Normal | Clara Brekke | — | Tommy Kuvalis | damagedrefund | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 80284629 | Foundation match help | Solved | Normal | Clara Brekke | — | Chaz Renner | Chat | shippingvipbopis | 1d 4h | ●Responded | 4/5 | — | — | Dec 11, 2025 | - |
| 79646658 | Discount code not working | Solved | Normal | Clara Brekke | — | Kaela Friesen | influencershade-match | 2d 5h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 79476144 | Restock alert for backorder | Solved | Normal | Clara Brekke | — | Jacklyn Dare | refund | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 05702553 | Insider tier issue | Solved | Normal | Clara Brekke | — | Faith Hilll | Social | bopis | 8h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 20235584 | Influencer code not working | Solved | Normal | Clara Brekke | — | Chaz Renner | Chat | — | 4h | ⊘Not fired | — | — | — | Nov 12, 2025 | - |
| 72458519 | Insider tier issue | Pending | High | Clara Brekke | — | Tommy Kuvalis | Chat | samplesrefund | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 05684699 | Address change after shipping | Closed | High | Clara Brekke | — | Eula McKenzie | Phone | fragranceloyaltyapp | 23h | ●Responded | 2/5 | — | — | Oct 16, 2025 | Oct 20, 2025 |
| 63521038 | Pro discount enrollment | Solved | Urgent | Clara Brekke | — | Kaela Friesen | shade-matchrefund | 6h | ●Responded | 5/5 | — | — | Sep 29, 2025 | - | |
| 37083637 | Wholesale order question | Closed | Normal | Clara Brekke | — |  Darryl Jacobi | vipshade-match | 1d | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 43110660 | Foundation match help | Solved | Low | Clara Brekke | — | Vilma Gusikowski | shippingapp | 9d | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 28611766 | Foundation match help | Open | Normal | Clara Brekke | — | Faith Hilll | — | - | —Skipped | — | — | — | Sep 3, 2025 | - | |
| 60627825 | Gift card balance question | Solved | High | Clara Brekke | — | Katrina Johns | returnsinfluencerloyalty | 1d 3h | ●Responded | 3/5 | — | — | Aug 21, 2025 | - | |
| 62936402 | Return after 30-day window | Solved | Urgent | Clara Brekke | — |  Amely Pacocha | Chat | samplesshade-match | 1h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 57987290 | Item authenticity concern | Closed | Normal | Clara Brekke | — |  Mr. Cade Senger | Chat | samples | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 3, 2025 |
| 78666201 | Loyalty points not posting | Solved | Normal | Clara Brekke | — | Vilma Gusikowski | shipping | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 98252234 | Wrong shade sent | Closed | Normal | Clara Brekke | — | Kaela Friesen | loyaltyapp | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 17, 2025 | |
| 09481863 | BOPIS pickup not ready | Solved | Normal | Clara Brekke | — | Yazmin Jast | bopis | 4h | ●Responded | 5/5 | — | — | Jul 2, 2025 | - | |
| 29122222 | Loyalty points not posting | Closed | Normal | Clara Brekke | — | Katrina Johns | Phone | loyalty | 1d 5h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 5, 2025 |
| 40718751 | Order arrived damaged | Closed | Normal | Clara Brekke | — | Mr. Lonie Hudson | Chat | apprefundinfluencer | 10h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jun 27, 2025 |
| 32947642 | BOPIS pickup not ready | Solved | Normal | Clara Brekke | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 81034690 | Store experience feedback | Solved | Low | Clara Brekke | — | Oscar O'Hara | Chat | — | 9d | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 26596606 | Klarna / Afterpay split issue | Open | Low | Clara Brekke | — | Mr. Cade Senger | influencergift-carddamaged | - | —Skipped | — | — | — | Jun 7, 2025 | - |