Clara Brekke
leland13@hotmail.com
Showing 1 - 19 of 19
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 92499581Allergic reaction concern | Clara Brekke |  Oscar O'Hara | May 22, 2026, 4:59 AM |
| 3/5 | More fragrance education in the app. | 01417220Missing items in shipment | Clara Brekke |  Mr. Eliza Gerhold IV | May 20, 2026, 7:21 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 39422906Where is my order? | Clara Brekke |  Chaz Renner | May 2, 2026, 10:46 PM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 11748164Wholesale order question | Clara Brekke |  Tommy Kuvalis | Apr 20, 2026, 9:04 PM |
| 7/11 | Generally good. A few things could be better but no complaints. | 22961735Question about product ingredients | Clara Brekke |  Eula McKenzie | Apr 16, 2026, 3:20 AM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 84341848Shipping cost question | Clara Brekke |  Ignatius Cummerata | Mar 26, 2026, 1:56 AM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 82625127BOPIS order cancelled at store | Clara Brekke |  Yazmin Jast | Mar 23, 2026, 12:58 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 75757493Restock alert for backorder | Clara Brekke |  Garth Dooley | Feb 26, 2026, 6:47 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 26532752App crashes at checkout | Clara Brekke | Ignatius Cummerata | Feb 23, 2026, 8:20 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 39247765Discount code not working | Clara Brekke |  Jacklyn Dare | Jan 24, 2026, 12:40 AM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 51749366Gift card balance question | Clara Brekke | Ignatius Cummerata | Jan 8, 2026, 11:46 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 80284629Foundation match help | Clara Brekke | Chaz Renner | Dec 13, 2025, 9:36 AM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 05684699Address change after shipping | Clara Brekke | Eula McKenzie | Oct 18, 2025, 8:22 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 63521038Pro discount enrollment | Clara Brekke |  Kaela Friesen | Sep 30, 2025, 9:04 AM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 60627825Gift card balance question | Clara Brekke |  Katrina Johns | Aug 23, 2025, 1:29 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 62936402Return after 30-day window | Clara Brekke |  Amely Pacocha | Aug 2, 2025, 11:10 PM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 09481863BOPIS pickup not ready | Clara Brekke | Yazmin Jast | Jul 4, 2025, 2:11 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 40718751Order arrived damaged | Clara Brekke |  Mr. Lonie Hudson | Jun 25, 2025, 6:39 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 00786591Cancel subscription / Auto-replenish | Clara Brekke | Mr. Lonie Hudson | Jun 5, 2025, 1:54 PM |