Melinda Runolfsdottir
blanche_lesch@yahoo.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02415178 | App crashes at checkout | Solved | Normal | — | damaged | 6h | ●Responded | 5/5 | — | — | May 21, 2026 | - | |||
| 28570704 | Wholesale order question | Pending | Normal | — | bopis | - | —Skipped | — | — | — | May 18, 2026 | - | |||
| 27065849 | Discount code not working | Closed | High | — | fragrancebopisshade-match | 1h | ●Responded | 5/5 | — | — | May 8, 2026 | May 12, 2026 | |||
| 92402228 | Restock alert for backorder | Closed | Normal | — | Chat | — | 2d 7h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 27, 2026 | ||
| 16079500 | Gift card balance question | Solved | High | — | samples | 18h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | |||
| 61599670 | Where is my order? | Solved | Normal | — | influencer | 5h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - | |||
| 04836820 | Gift card balance question | Solved | Normal | — | Phone | damagedbopis | 4h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | ||
| 97853358 | Foundation match help | Solved | Normal | — | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |||
| 38275347 | Loyalty points not posting | Closed | Normal | — | — | 17h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 9, 2026 | |||
| 87854606 | Influencer code not working | Solved | Normal | — | Social | bopis | 1h | ⊘Not fired | — | — | — | Mar 28, 2026 | - | ||
| 71133204 | Wholesale order question | Solved | Urgent | — | Chat | fragrancedamaged | 2h | ⊘Not fired | — | — | — | Mar 10, 2026 | - | ||
| 60354031 | App login problem | Solved | Normal | — | wholesaleinfluencer | 1d | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 31164059 | Cancel order request | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | |||
| 55772069 | Pro discount enrollment | Pending | Normal | — | Chat | loyaltydamagedapp | - | —Skipped | — | — | — | Jan 24, 2026 | - | ||
| 79330513 | Where is my order? | Solved | Normal | — | damaged | 2h | ●Responded | 9/11 | — | — | Jan 23, 2026 | - | |||
| 28252757 | Restock alert for backorder | Solved | Normal | — | — | 5h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | |||
| 33164775 | Missing samples in order | Solved | Normal | — | — | 22h | ●Responded | 10/11 | — | — | Dec 27, 2025 | - | |||
| 43701528 | Store experience feedback | Solved | High | — | shippingshade-matchsamples | 2h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | |||
| 43823537 | Klarna / Afterpay split issue | Solved | Normal | — | gift-cardapp | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 11253371 | Shipping cost question | Closed | Normal | — | Phone | vip | 2d 12h | ●Responded | 3/5 | — | — | Dec 16, 2025 | Dec 22, 2025 | ||
| 00315722 | Shipping cost question | Closed | High | — | Chat | gift-cardshade-matchbopis | 10h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 18, 2025 | ||
| 64047803 | Cancel order request | Solved | Normal | — | Chat | fragrancegift-cardapp | 10h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | ||
| 43161367 | Insider tier issue | Closed | Normal | — | Chat | damagedrefund | 4d 17h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 11, 2025 | ||
| 37850249 | Influencer code not working | Solved | Normal | — | Chat | loyaltysamplesshade-match | 16h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | ||
| 00038055 | BOPIS pickup not ready | Closed | Normal | — | shade-matchapprefund | 4h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 22, 2025 | |||
| 19880781 | Gift card balance question | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Aug 15, 2025 | - | ||
| 75939263 | Missing samples in order | Solved | Normal | — | — | 4d 16h | ●Responded | 2/5 | — | — | Aug 13, 2025 | - | |||
| 30026262 | Return after 30-day window | Solved | Normal | — | refundshipping | 5h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | |||
| 69657350 | App login problem | Solved | Normal | — | Chat | loyaltyfragrance | 3h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | ||
| 97062496 | BOPIS order cancelled at store | Solved | Urgent | — | — | 1h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |||
| 80237678 | Allergic reaction concern | Pending | Normal | — | gift-cardapp | - | —Skipped | — | — | — | Jun 23, 2025 | - | |||
| 16794180 | Influencer code not working | Solved | High | — | Chat | returns | 2h | ●Responded | 2/5 | — | — | Jun 20, 2025 | - | ||
| 46446613 | Allergic reaction concern | Open | High | — | Chat | — | - | —Skipped | — | — | — | Jun 5, 2025 | - | ||
| 67859126 | Return after 30-day window | Pending | Normal | — | Social | fragrancereturns | - | —Skipped | — | — | — | Jun 2, 2025 | - |