Dr. Mariela Champlin
delores_grimes-jakubowski@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35214060 | Address change after shipping | Solved | Normal | Dr. Mariela Champlin | — |  Oscar O'Hara | wholesaleapployalty | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 60127616 | Order arrived damaged | Solved | Normal | Dr. Mariela Champlin | — |  Tommy Kuvalis | influencerrefund | 16h | ●Responded | 5/5 | — | — | May 21, 2026 | - | |
| 19343608 | Where is my order? | Closed | Low | Dr. Mariela Champlin | — |  Leonard Waters-Howell | Chat | — | 14h | ○Sent, no reply | — | — | — | May 18, 2026 | May 26, 2026 |
| 00167767 | Shipping cost question | Solved | Normal | Dr. Mariela Champlin | — |  Dr. Mandy McLaughlin | app | 2h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 25176007 | Price match request | Solved | Low | Dr. Mariela Champlin | — |  Mr. Skyla Trantow | Chat | — | 16h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 35063844 | Price match request | Solved | Low | Dr. Mariela Champlin | — |  Faith Hilll | Phone | wholesalebopisreturns | 19h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 76822865 | Insider tier issue | Closed | High | Dr. Mariela Champlin | — |  Vilma Gusikowski | app | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 98707143 | Cancel subscription / Auto-replenish | Solved | Low | Dr. Mariela Champlin | — |  Kaela Friesen | damagedgift-cardloyalty | 4h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | |
| 06801320 | Foundation match help | Solved | Normal | Dr. Mariela Champlin | — | Kaela Friesen | Chat | refundsamples | 1d 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 86937102 | Where is my order? | Solved | High | Dr. Mariela Champlin | — |  Kip Schroeder IV | Chat | — | 10h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 77071837 | Cancel order request | Closed | Low | Dr. Mariela Champlin | — |  Ignatius Cummerata | gift-cardappbopis | 15h | ●Responded | 5/5 | — | — | Feb 19, 2026 | Feb 25, 2026 | |
| 43446287 | BOPIS order cancelled at store | Solved | Normal | Dr. Mariela Champlin | — |  Mr. Lonie Hudson | Social | bopisshippingvip | 2d 8h | ⊘Not fired | — | — | — | Feb 15, 2026 | - |
| 60748246 | Insider tier issue | Solved | High | Dr. Mariela Champlin | — |  Chaz Renner | vip | 5h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 58485774 | Item authenticity concern | Closed | High | Dr. Mariela Champlin | — |  Julie Hodkiewicz | returnsvip | 14h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 8, 2026 | |
| 21719989 | Foundation match help | Closed | Normal | Dr. Mariela Champlin | — | Kip Schroeder IV | shade-matchrefund | 11h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Jan 29, 2026 | |
| 48007545 | Price match request | Closed | High | Dr. Mariela Champlin | — |  Jacklyn Dare | — | 23h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 26, 2026 | |
| 10242970 | Item authenticity concern | Pending | Normal | Dr. Mariela Champlin | — | Mr. Skyla Trantow | Chat | shade-match | - | —Skipped | — | — | — | Jan 10, 2026 | - |
| 29253017 | Allergic reaction concern | Solved | Normal | Dr. Mariela Champlin | — | Dr. Mandy McLaughlin | Chat | vipinfluencer | 3d 14h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 60517146 | Address change after shipping | Solved | Normal | Dr. Mariela Champlin | — | Chaz Renner | influencerrefund | 1d 4h | ●Responded | 2/5 | — | — | Dec 9, 2025 | - | |
| 75547585 | Pro discount enrollment | Solved | Normal | Dr. Mariela Champlin | — |  Eula McKenzie | shipping | 4h | ●Responded | 1/5 | — | — | Dec 2, 2025 | - | |
| 13046280 | Question about product ingredients | Solved | Normal | Dr. Mariela Champlin | — | Mr. Lonie Hudson | Chat | shade-matchfragrance | 17h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 55922011 | Address change after shipping | Open | Normal | Dr. Mariela Champlin | — |  Darryl Jacobi | Chat | shipping | - | —Skipped | — | — | — | Nov 23, 2025 | - |
| 29754764 | Where is my order? | Closed | High | Dr. Mariela Champlin | — | Ignatius Cummerata | samples | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 | |
| 72996227 | Allergic reaction concern | Solved | Normal | Dr. Mariela Champlin | — | Ignatius Cummerata | Chat | shade-matchwholesaleapp | 2d 8h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 81829645 | Discount code not working | Closed | Normal | Dr. Mariela Champlin | — | Dr. Mandy McLaughlin | Chat | returns | 1d 6h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 16, 2025 |
| 54309202 | BOPIS order cancelled at store | Solved | Normal | Dr. Mariela Champlin | — | Julie Hodkiewicz | — | 3d 1h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 24090384 | Store experience feedback | Solved | Normal | Dr. Mariela Champlin | — | Chaz Renner | Chat | bopisgift-card | 6h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 10530993 | Birthday gift not received | Solved | Normal | Dr. Mariela Champlin | — | Kip Schroeder IV | wholesalesamplesshipping | 5h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 10964647 | Store experience feedback | Closed | Normal | Dr. Mariela Champlin | — |  Mr. Cade Senger | — | 20h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 26, 2025 | |
| 14572620 | Shipping cost question | Pending | Urgent | Dr. Mariela Champlin | — |  Miss Amber Hintz Sr. | loyaltygift-cardrefund | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 85718893 | Insider tier issue | Pending | Normal | Dr. Mariela Champlin | — | Vilma Gusikowski | Chat | shade-matchrefund | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 22900118 | Gift card balance question | Solved | Normal | Dr. Mariela Champlin | — |  Lily Raynor | vip | 4h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | |
| 79684807 | Missing samples in order | Solved | Normal | Dr. Mariela Champlin | — | Eula McKenzie | shade-match | 1d 15h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 01299154 | Missing samples in order | Closed | Normal | Dr. Mariela Champlin | — | Mr. Cade Senger | gift-cardapp | 16h | ●Responded | 5/5 | — | — | Aug 7, 2025 | Aug 14, 2025 | |
| 46551632 | Influencer code not working | Solved | High | Dr. Mariela Champlin | — | Julie Hodkiewicz | gift-cardwholesale | 14h | ●Responded | 5/5 | — | — | Aug 2, 2025 | - | |
| 83763268 | Wholesale order question | Solved | High | Dr. Mariela Champlin | — | Vilma Gusikowski | Phone | returnsbopis | 1d 3h | ●Responded | 4/5 | — | — | Jul 17, 2025 | - |
| 33452690 | Order arrived damaged | Solved | High | Dr. Mariela Champlin | — | Kip Schroeder IV | Chat | returnsloyalty | 4h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 21544618 | Loyalty points not posting | Solved | Normal | Dr. Mariela Champlin | — | Tommy Kuvalis | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 35669151 | Influencer code not working | Solved | Low | Dr. Mariela Champlin | — |  Garth Dooley | gift-card | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 32393773 | Cancel order request | Closed | Low | Dr. Mariela Champlin | — | Julie Hodkiewicz | Chat | samplesapp | 9d 14h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 30, 2025 |
| 17571200 | Cancel subscription / Auto-replenish | Closed | Normal | Dr. Mariela Champlin | — | Vilma Gusikowski | Chat | bopisfragrancedamaged | 6d 5h | ●Responded | 1/5 | — | — | May 26, 2025 | Jun 7, 2025 |
| 01980356 | Where is my order? | Closed | High | Dr. Mariela Champlin | — |  Mr. Eliza Gerhold IV | damaged | 2d 5h | ○Sent, no reply | — | — | — | May 23, 2025 | May 27, 2025 |