Dr. Mariela Champlin
delores_grimes-jakubowski@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 60127616Order arrived damaged | Dr. Mariela Champlin |  Tommy Kuvalis | May 22, 2026, 7:40 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 77071837Cancel order request | Dr. Mariela Champlin |  Ignatius Cummerata | Feb 22, 2026, 2:30 AM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 60517146Address change after shipping | Dr. Mariela Champlin |  Chaz Renner | Dec 11, 2025, 3:04 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 75547585Pro discount enrollment | Dr. Mariela Champlin |  Eula McKenzie | Dec 3, 2025, 5:15 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 22900118Gift card balance question | Dr. Mariela Champlin |  Lily Raynor | Aug 24, 2025, 2:06 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 01299154Missing samples in order | Dr. Mariela Champlin |  Mr. Cade Senger | Aug 8, 2025, 11:43 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 46551632Influencer code not working | Dr. Mariela Champlin |  Julie Hodkiewicz | Aug 5, 2025, 1:29 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 83763268Wholesale order question | Dr. Mariela Champlin |  Vilma Gusikowski | Jul 20, 2025, 9:25 AM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 17571200Cancel subscription / Auto-replenish | Dr. Mariela Champlin | Vilma Gusikowski | Jun 2, 2025, 3:08 PM |