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CustomersAyana Hane

Ayana Hane

trisha_gleichner81@yahoo.com
Tickets58Responses18
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
33752935Return after 30-day windowPendingLowAyana Hane—Oscar O'HaraChat
returnsrefundapp
-—Skipped———May 22, 2026-
91494746BOPIS pickup not readySolvedNormalAyana Hane—Lily RaynorEmail
influencerappsamples
20h●Responded1/11——May 15, 2026-
17369245Influencer code not workingClosedNormalAyana Hane—Steve O'ConnerChat
loyalty
2h○Sent, no reply———May 12, 2026May 14, 2026
48689580Wrong shade sentSolvedNormalAyana Hane—Leonard Waters-HowellEmail
influencershipping
5h○Sent, no reply———May 9, 2026-
27786832Missing items in shipmentSolvedNormalAyana Hane—Mr. Lonie HudsonEmail
appreturns
19h●Responded5/5——Apr 13, 2026-
85636715Allergic reaction concernSolvedLowAyana Hane—Lily RaynorChat
returns
1h●Responded5/5——Mar 16, 2026-
12237339Cancel subscription / Auto-replenishClosedLowAyana Hane—Julie HodkiewiczPhone
returnsloyalty
2h⊘Not fired———Mar 16, 2026Mar 23, 2026
01597295Order arrived damagedSolvedNormalAyana Hane—Kip Schroeder IVEmail
bopisdamagedapp
4d 7h○Sent, no reply———Mar 5, 2026-
44979651Wrong shade sentSolvedNormalAyana Hane—Kaela FriesenEmail—12h○Sent, no reply———Feb 27, 2026-
30760172Foundation match helpClosedNormalAyana Hane—Faith HilllEmail
loyaltyrefund
1h○Sent, no reply———Feb 14, 2026Feb 19, 2026
32259502Influencer code not workingSolvedNormalAyana Hane—Mr. Eliza Gerhold IVEmail
appdamaged
11h○Sent, no reply———Feb 9, 2026-
82494013BOPIS pickup not readySolvedHighAyana Hane—Amely PacochaEmail
shippingvip
6h⊘Not fired———Feb 7, 2026-
15619500Klarna / Afterpay split issueSolvedNormalAyana Hane—Mr. Eliza Gerhold IVChat—2h○Sent, no reply———Feb 2, 2026-
54525489Refund not receivedPendingNormalAyana Hane—Mr. Lonie HudsonChat
bopis
-—Skipped———Jan 27, 2026-
44895732Lost package follow-upSolvedLowAyana Hane—Mr. Lonie HudsonChat
wholesaleapp
15h○Sent, no reply———Jan 25, 2026-
28926404Missing items in shipmentPendingNormalAyana Hane—Dr. Mandy McLaughlinEmail—-—Skipped———Jan 21, 2026-
83107256Missing samples in orderSolvedNormalAyana Hane—Julie HodkiewiczEmail
appshippingsamples
2d 19h○Sent, no reply———Jan 16, 2026-
76562673Wrong shade sentSolvedNormalAyana Hane—Mr. Cade SengerChat
vipgift-carddamaged
2d 5h●Responded4/5——Jan 6, 2026-
87820351Loyalty points not postingClosedNormalAyana Hane—Lily RaynorEmail
influencer
10h●Responded3/5——Jan 3, 2026Jan 9, 2026
85763073Missing items in shipmentSolvedNormalAyana Hane—Garth DooleyChat
shade-match
3h●Responded2/5——Dec 30, 2025-
24060184Where is my order?SolvedNormalAyana Hane—Amely PacochaChat
shippinggift-card
2h●Responded5/5——Dec 18, 2025-
17175068Cancel order requestSolvedNormalAyana Hane—Kip Schroeder IVPhone
damagedinfluencer
6h○Sent, no reply———Dec 9, 2025-
68482920Influencer code not workingSolvedNormalAyana Hane—Amely PacochaEmail
damaged
18h○Sent, no reply———Dec 5, 2025-
41539810Foundation match helpSolvedNormalAyana Hane—Miss Amber Hintz Sr.Chat
viprefundshade-match
5h○Sent, no reply———Dec 1, 2025-
24260935Missing items in shipmentSolvedNormalAyana Hane—Tommy KuvalisChat—21h⊘Not fired———Nov 22, 2025-
78580185Return after 30-day windowSolvedNormalAyana Hane—Kip Schroeder IVEmail—9h●Responded5/5——Nov 13, 2025-
91751629Refund not receivedSolvedHighAyana Hane—Miss Amber Hintz Sr.Email—2d 20h○Sent, no reply———Nov 3, 2025-
27211600Address change after shippingClosedUrgentAyana Hane—Garth DooleyEmail
damagedfragranceinfluencer
3h●Responded4/5——Oct 31, 2025Nov 5, 2025
05538568BOPIS pickup not readySolvedHighAyana Hane—Faith HilllEmail
bopisshippingsamples
5h⊘Not fired———Oct 29, 2025-
42718803Address change after shippingClosedHighAyana Hane—Darryl JacobiEmail
fragranceshade-match
1h○Sent, no reply———Oct 18, 2025Oct 20, 2025
34616027Item authenticity concernSolvedLowAyana Hane—Mr. Skyla TrantowPhone
gift-carddamagedrefund
4h●Responded1/5——Oct 13, 2025-
04027564Address change after shippingSolvedHighAyana Hane—Mr. Cade SengerEmail
influencer
6h○Sent, no reply———Oct 9, 2025-
49947295Influencer code not workingClosedNormalAyana Hane—Darryl JacobiEmail—17h○Sent, no reply———Oct 7, 2025Oct 15, 2025
24085279Cancel subscription / Auto-replenishClosedHighAyana Hane—Yazmin JastEmail
loyaltyrefund
2h●Responded5/5——Oct 6, 2025Oct 9, 2025
95317073App crashes at checkoutSolvedHighAyana Hane—Dr. Mandy McLaughlinEmail
fragranceinfluencer
21h○Sent, no reply———Oct 2, 2025-
46883332Address change after shippingSolvedNormalAyana Hane—Mr. Skyla TrantowEmail
bopisloyaltyapp
5h●Responded5/5——Sep 28, 2025-
02294628Restock alert for backorderPendingNormalAyana Hane—Katrina JohnsPhone
shippinginfluencer
-—Skipped———Sep 27, 2025-
85356789Cancel subscription / Auto-replenishSolvedNormalAyana Hane—Oscar O'HaraEmail
app
4h○Sent, no reply———Sep 20, 2025-
33756985BOPIS pickup not readySolvedLowAyana Hane—Faith HilllEmail—6h○Sent, no reply———Sep 19, 2025-
77047278Pro discount enrollmentSolvedHighAyana Hane—Vilma GusikowskiEmail
wholesaleinfluencer
15h●Responded4/5——Sep 15, 2025-
80829784Gift card balance questionSolvedNormalAyana Hane—Mr. Lonie HudsonChat—18h●Responded10/11——Sep 3, 2025-
30945172BOPIS pickup not readyClosedNormalAyana Hane—Tommy KuvalisChat
appinfluencerbopis
2h○Sent, no reply———Aug 28, 2025Sep 4, 2025
54736534Missing samples in orderClosedNormalAyana Hane—Mr. Skyla TrantowChat
returnsbopisdamaged
13h○Sent, no reply———Aug 27, 2025Aug 30, 2025
55677355Discount code not workingClosedLowAyana Hane—Vilma GusikowskiEmail
bopis
4h○Sent, no reply———Aug 26, 2025Aug 27, 2025
86187727Price match requestSolvedLowAyana Hane—Mr. Cade SengerChat
shade-match
19h⊘Not fired———Aug 20, 2025-
16216169Wrong shade sentSolvedNormalAyana Hane—Ignatius CummerataEmail—1d 1h●Responded4/5——Aug 18, 2025-
87629633Missing items in shipmentSolvedNormalAyana Hane—Mr. Cade SengerChat
samplesshipping
17h○Sent, no reply———Aug 15, 2025-
07136698Missing samples in orderSolvedHighAyana Hane—Darryl JacobiEmail
fragranceappgift-card
2h○Sent, no reply———Jul 21, 2025-
58005142Store experience feedbackSolvedNormalAyana Hane—Eula McKenzieEmail
loyalty
22h○Sent, no reply———Jul 12, 2025-
59310317Wrong shade sentPendingNormalAyana Hane—Kip Schroeder IVEmail
wholesalebopisfragrance
-—Skipped———Jul 11, 2025-
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Properties

Customer
Name
Ayana Hane
Email
trisha_gleichner81@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
16,101
Lifetime spend
—
Last purchase
Mar 6, 2026
Skin tone
rich
Foundation shade
13C
Skin concerns
fine-lines
Allergies / restrictions
—
Favorite brands
—
YTD spend
1,284
App installed
—
App last opened
Apr 20, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
—
Total orders
7
Preferred category
—
Tickets
Tickets
58
Last seen
May 22, 2026
Responses
Avg rating
4.56