Ayana Hane
trisha_gleichner81@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 33752935 | Return after 30-day window | Pending | Low | — | Chat | returnsrefundapp | - | —Skipped | — | — | — | May 22, 2026 | - | ||
| 91494746 | BOPIS pickup not ready | Solved | Normal | — | influencerappsamples | 20h | ●Responded | 1/11 | — | — | May 15, 2026 | - | |||
| 17369245 | Influencer code not working | Closed | Normal | — | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | May 14, 2026 | ||
| 48689580 | Wrong shade sent | Solved | Normal | — | influencershipping | 5h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |||
| 27786832 | Missing items in shipment | Solved | Normal | — | appreturns | 19h | ●Responded | 5/5 | — | — | Apr 13, 2026 | - | |||
| 85636715 | Allergic reaction concern | Solved | Low | — | Chat | returns | 1h | ●Responded | 5/5 | — | — | Mar 16, 2026 | - | ||
| 12237339 | Cancel subscription / Auto-replenish | Closed | Low | — | Phone | returnsloyalty | 2h | ⊘Not fired | — | — | — | Mar 16, 2026 | Mar 23, 2026 | ||
| 01597295 | Order arrived damaged | Solved | Normal | — | bopisdamagedapp | 4d 7h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |||
| 44979651 | Wrong shade sent | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 30760172 | Foundation match help | Closed | Normal | — | loyaltyrefund | 1h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 19, 2026 | |||
| 32259502 | Influencer code not working | Solved | Normal | — | appdamaged | 11h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |||
| 82494013 | BOPIS pickup not ready | Solved | High | — | shippingvip | 6h | ⊘Not fired | — | — | — | Feb 7, 2026 | - | |||
| 15619500 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | ||
| 54525489 | Refund not received | Pending | Normal | — | Chat | bopis | - | —Skipped | — | — | — | Jan 27, 2026 | - | ||
| 44895732 | Lost package follow-up | Solved | Low | — | Chat | wholesaleapp | 15h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | ||
| 28926404 | Missing items in shipment | Pending | Normal | — | — | - | —Skipped | — | — | — | Jan 21, 2026 | - | |||
| 83107256 | Missing samples in order | Solved | Normal | — | appshippingsamples | 2d 19h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 76562673 | Wrong shade sent | Solved | Normal | — | Chat | vipgift-carddamaged | 2d 5h | ●Responded | 4/5 | — | — | Jan 6, 2026 | - | ||
| 87820351 | Loyalty points not posting | Closed | Normal | — | influencer | 10h | ●Responded | 3/5 | — | — | Jan 3, 2026 | Jan 9, 2026 | |||
| 85763073 | Missing items in shipment | Solved | Normal | — | Chat | shade-match | 3h | ●Responded | 2/5 | — | — | Dec 30, 2025 | - | ||
| 24060184 | Where is my order? | Solved | Normal | — | Chat | shippinggift-card | 2h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | ||
| 17175068 | Cancel order request | Solved | Normal | — | Phone | damagedinfluencer | 6h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | ||
| 68482920 | Influencer code not working | Solved | Normal | — | damaged | 18h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |||
| 41539810 | Foundation match help | Solved | Normal | — | Chat | viprefundshade-match | 5h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | ||
| 24260935 | Missing items in shipment | Solved | Normal | — | Chat | — | 21h | ⊘Not fired | — | — | — | Nov 22, 2025 | - | ||
| 78580185 | Return after 30-day window | Solved | Normal | — | — | 9h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - | |||
| 91751629 | Refund not received | Solved | High | — | — | 2d 20h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 27211600 | Address change after shipping | Closed | Urgent | — | damagedfragranceinfluencer | 3h | ●Responded | 4/5 | — | — | Oct 31, 2025 | Nov 5, 2025 | |||
| 05538568 | BOPIS pickup not ready | Solved | High | — | bopisshippingsamples | 5h | ⊘Not fired | — | — | — | Oct 29, 2025 | - | |||
| 42718803 | Address change after shipping | Closed | High | — | fragranceshade-match | 1h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 20, 2025 | |||
| 34616027 | Item authenticity concern | Solved | Low | — | Phone | gift-carddamagedrefund | 4h | ●Responded | 1/5 | — | — | Oct 13, 2025 | - | ||
| 04027564 | Address change after shipping | Solved | High | — | influencer | 6h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |||
| 49947295 | Influencer code not working | Closed | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 15, 2025 | |||
| 24085279 | Cancel subscription / Auto-replenish | Closed | High | — | loyaltyrefund | 2h | ●Responded | 5/5 | — | — | Oct 6, 2025 | Oct 9, 2025 | |||
| 95317073 | App crashes at checkout | Solved | High | — | fragranceinfluencer | 21h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 46883332 | Address change after shipping | Solved | Normal | — | bopisloyaltyapp | 5h | ●Responded | 5/5 | — | — | Sep 28, 2025 | - | |||
| 02294628 | Restock alert for backorder | Pending | Normal | — | Phone | shippinginfluencer | - | —Skipped | — | — | — | Sep 27, 2025 | - | ||
| 85356789 | Cancel subscription / Auto-replenish | Solved | Normal | — | app | 4h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |||
| 33756985 | BOPIS pickup not ready | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |||
| 77047278 | Pro discount enrollment | Solved | High | — | wholesaleinfluencer | 15h | ●Responded | 4/5 | — | — | Sep 15, 2025 | - | |||
| 80829784 | Gift card balance question | Solved | Normal | — | Chat | — | 18h | ●Responded | 10/11 | — | — | Sep 3, 2025 | - | ||
| 30945172 | BOPIS pickup not ready | Closed | Normal | — | Chat | appinfluencerbopis | 2h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 4, 2025 | ||
| 54736534 | Missing samples in order | Closed | Normal | — | Chat | returnsbopisdamaged | 13h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 30, 2025 | ||
| 55677355 | Discount code not working | Closed | Low | — | bopis | 4h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 27, 2025 | |||
| 86187727 | Price match request | Solved | Low | — | Chat | shade-match | 19h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | ||
| 16216169 | Wrong shade sent | Solved | Normal | — | — | 1d 1h | ●Responded | 4/5 | — | — | Aug 18, 2025 | - | |||
| 87629633 | Missing items in shipment | Solved | Normal | — | Chat | samplesshipping | 17h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | ||
| 07136698 | Missing samples in order | Solved | High | — | fragranceappgift-card | 2h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 58005142 | Store experience feedback | Solved | Normal | — | loyalty | 22h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |||
| 59310317 | Wrong shade sent | Pending | Normal | — | wholesalebopisfragrance | - | —Skipped | — | — | — | Jul 11, 2025 | - |