Margie Stokes
shelly_bergstrom-pouros@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98048936 | Question about product ingredients | Closed | Low | Margie Stokes | — |  Tommy Kuvalis | appgift-cardwholesale | 1d 16h | ○Sent, no reply | — | — | — | May 22, 2026 | May 31, 2026 | |
| 77684916 | Wholesale order question | Solved | Normal | Margie Stokes | — |  Oscar O'Hara | refundbopisgift-card | 11h | ●Responded | 1/5 | — | — | May 18, 2026 | - | |
| 75542745 | Lost package follow-up | Pending | High | Margie Stokes | — |  Mr. Cade Senger | returnsdamaged | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 70361324 | Klarna / Afterpay split issue | Solved | Normal | Margie Stokes | — |  Ignatius Cummerata | — | 10h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 78373331 | BOPIS pickup not ready | Solved | Normal | Margie Stokes | — | Ignatius Cummerata | Phone | vip | 3h | ⊘Not fired | — | — | — | Apr 30, 2026 | - |
| 76503347 | Refund not received | Closed | Normal | Margie Stokes | — |  Dr. Mandy McLaughlin | — | 14h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 5, 2026 | |
| 19602764 | Shipping cost question | Closed | High | Margie Stokes | — |  Vilma Gusikowski | — | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 27, 2026 | |
| 25988250 | Where is my order? | Solved | Normal | Margie Stokes | — |  Mr. Eliza Gerhold IV | Chat | loyaltyinfluencer | 1d 6h | ⊘Not fired | — | — | — | Apr 16, 2026 | - |
| 73877708 | Klarna / Afterpay split issue | Solved | High | Margie Stokes | — |  Kaela Friesen | Chat | fragrancesamplesbopis | 1h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 40457181 | Question about product ingredients | Closed | Normal | Margie Stokes | — |  Jacklyn Dare | bopisdamaged | 5d 23h | ●Responded | 3/5 | — | — | Apr 2, 2026 | Apr 14, 2026 | |
| 43877793 | Item authenticity concern | Solved | Normal | Margie Stokes | — |  Chaz Renner | refundgift-cardvip | 1h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | |
| 68326274 | Store experience feedback | Solved | Normal | Margie Stokes | — |  Miss Amber Hintz Sr. | Chat | — | 13h | ●Responded | 10/11 | — | — | Mar 13, 2026 | - |
| 79738797 | Address change after shipping | Pending | High | Margie Stokes | — |  Eula McKenzie | shade-matchsamplesapp | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 18230567 | Shipping cost question | Closed | Normal | Margie Stokes | — |  Leonard Waters-Howell | Chat | gift-carddamaged | 1h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 21, 2026 |
| 97651325 | Influencer code not working | Solved | Low | Margie Stokes | — |  Lily Raynor | — | 2d 17h | ●Responded | 4/11 | — | — | Feb 3, 2026 | - | |
| 80281612 | Discount code not working | Solved | Normal | Margie Stokes | — | Ignatius Cummerata | Chat | apprefundsamples | 1d 16h | ⊘Not fired | — | — | — | Jan 26, 2026 | - |
| 52911366 | App crashes at checkout | Pending | Low | Margie Stokes | — | Lily Raynor | Phone | appwholesalebopis | - | —Skipped | — | — | — | Jan 1, 2026 | - |
| 98580236 | Missing samples in order | Solved | Low | Margie Stokes | — |  Katrina Johns | Chat | fragranceinfluencershade-match | 14h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 34800211 | Birthday gift not received | Solved | Normal | Margie Stokes | — | Jacklyn Dare | Chat | — | 2d 7h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 59358011 | Missing items in shipment | Pending | Normal | Margie Stokes | — | Kaela Friesen | Chat | vipshade-match | - | —Skipped | — | — | — | Dec 29, 2025 | - |
| 44208387 | Question about product ingredients | Solved | High | Margie Stokes | — |  Steve O'Conner | Chat | — | 2h | ●Responded | 5/5 | — | — | Dec 22, 2025 | - |
| 86417576 | BOPIS pickup not ready | Closed | Low | Margie Stokes | — |  Mr. Skyla Trantow | Chat | influencersamplesshipping | 3h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 21, 2025 |
| 97528168 | Price match request | Pending | Normal | Margie Stokes | — | Kaela Friesen | Chat | app | - | —Skipped | — | — | — | Dec 6, 2025 | - |
| 00743907 | Klarna / Afterpay split issue | Closed | High | Margie Stokes | — | Mr. Eliza Gerhold IV | damaged | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 43516056 | Restock alert for backorder | Solved | Low | Margie Stokes | — | Eula McKenzie | gift-cardsamplesbopis | 15h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 74630959 | Loyalty points not posting | Solved | Normal | Margie Stokes | — | Vilma Gusikowski | fragrance | 1d | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 72556754 | Return after 30-day window | Solved | High | Margie Stokes | — | Lily Raynor | Phone | wholesale | 1d 5h | ●Responded | 7/11 | — | — | Nov 28, 2025 | - |
| 66574018 | Birthday gift not received | Closed | Normal | Margie Stokes | — | Dr. Mandy McLaughlin | — | 2d 22h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 17, 2025 | |
| 86918315 | Influencer code not working | Solved | Normal | Margie Stokes | — | Oscar O'Hara | gift-card | 3h | ●Responded | 4/11 | — | — | Oct 29, 2025 | - | |
| 99273385 | Lost package follow-up | Solved | Normal | Margie Stokes | — | Eula McKenzie | Phone | influencersamples | 1d 21h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 18750863 | Wrong shade sent | Solved | Low | Margie Stokes | — | Vilma Gusikowski | shippingshade-matchwholesale | 3h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 84088859 | Cancel order request | Solved | Normal | Margie Stokes | — | Kaela Friesen | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 45074870 | Loyalty points not posting | Solved | Normal | Margie Stokes | — | Steve O'Conner | wholesale | 7h | ●Responded | 3/5 | — | — | Sep 5, 2025 | - | |
| 29943416 | Question about product ingredients | Solved | Normal | Margie Stokes | — | Leonard Waters-Howell | Chat | app | 4h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 05397386 | Cancel order request | Closed | Urgent | Margie Stokes | — |  Mr. Lonie Hudson | shade-match | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 09239146 | Missing items in shipment | Closed | Normal | Margie Stokes | — | Mr. Skyla Trantow | — | 3h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 | |
| 25054018 | Item authenticity concern | Solved | Normal | Margie Stokes | — |  Darryl Jacobi | damaged | 1h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - | |
| 28430075 | Item authenticity concern | Open | Normal | Margie Stokes | — |  Amely Pacocha | wholesale | - | —Skipped | — | — | — | Jul 23, 2025 | - | |
| 21357054 | Store experience feedback | Closed | Normal | Margie Stokes | — | Darryl Jacobi | appreturnsrefund | 2h | ●Responded | 5/5 | — | — | Jul 15, 2025 | Jul 22, 2025 | |
| 32266019 | Question about product ingredients | Solved | Normal | Margie Stokes | — | Lily Raynor | Phone | — | 12h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - |
| 82323477 | Price match request | Closed | High | Margie Stokes | — | Lily Raynor | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 18, 2025 | |
| 35589093 | Lost package follow-up | Solved | Low | Margie Stokes | — | Dr. Mandy McLaughlin | Chat | damagedgift-card | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |
| 85070625 | Pro discount enrollment | Solved | Normal | Margie Stokes | — | Dr. Mandy McLaughlin | — | 9h | ⊘Not fired | — | — | — | Jun 9, 2025 | - | |
| 28530085 | BOPIS pickup not ready | Solved | Normal | Margie Stokes | — |  Julie Hodkiewicz | Chat | shade-matchloyalty | 6h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |