Angelo D'Amore
leo.nikolaus3@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05675317 | BOPIS pickup not ready | Closed | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 | ||
| 73172575 | Influencer code not working | Pending | Normal | — | shippingsamplesrefund | - | —Skipped | — | — | — | May 19, 2026 | - | |||
| 61955762 | Pro discount enrollment | Solved | Normal | — | influencer | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 25467377 | Cancel subscription / Auto-replenish | Pending | Low | — | damagedshade-matchfragrance | - | —Skipped | — | — | — | May 12, 2026 | - | |||
| 40284759 | Influencer code not working | Pending | Normal | — | Chat | wholesalevipreturns | - | —Skipped | — | — | — | May 9, 2026 | - | ||
| 12293258 | Wrong shade sent | Solved | Normal | — | Chat | returns | 23h | ○Sent, no reply | — | — | — | May 8, 2026 | - | ||
| 40820337 | BOPIS pickup not ready | Solved | Normal | — | vip | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |||
| 57417295 | BOPIS order cancelled at store | Closed | Low | — | returns | 6h | ●Responded | 1/5 | — | — | Apr 23, 2026 | Apr 30, 2026 | |||
| 26557971 | Allergic reaction concern | Pending | Normal | — | bopis | - | —Skipped | — | — | — | Apr 18, 2026 | - | |||
| 62659292 | Address change after shipping | Solved | Urgent | — | wholesaleloyalty | 6h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | |||
| 08639932 | Lost package follow-up | Pending | Urgent | — | app | - | —Skipped | — | — | — | Mar 20, 2026 | - | |||
| 27222775 | Item authenticity concern | Closed | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 | ||
| 58423836 | Insider tier issue | Closed | Urgent | — | bopisshade-match | 4h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 17, 2026 | |||
| 81509469 | Return after 30-day window | Solved | Normal | — | — | 7d 19h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 83393989 | Price match request | Solved | Normal | — | Chat | bopissamples | 20h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | ||
| 90990322 | Missing samples in order | Closed | Normal | — | Chat | refunddamagedfragrance | 8d 3h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 10, 2026 | ||
| 37641286 | Wholesale order question | Solved | Urgent | — | Chat | gift-cardbopisvip | 4h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 14154424 | Price match request | Solved | Normal | — | — | 4h | ●Responded | 4/5 | — | — | Feb 19, 2026 | - | |||
| 29809412 | Gift card balance question | Solved | Normal | — | — | 9h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |||
| 60920640 | Store experience feedback | Pending | High | — | wholesale | - | —Skipped | — | — | — | Jan 29, 2026 | - | |||
| 01098835 | Gift card balance question | Solved | Normal | — | Chat | shade-matchshippingdamaged | 4h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 33729567 | Missing samples in order | Closed | Normal | — | Phone | shipping | 13h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 13, 2026 | ||
| 03771655 | Allergic reaction concern | Closed | Normal | — | Phone | — | 3h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 4, 2026 | ||
| 07426122 | Question about product ingredients | Pending | Normal | — | Chat | returnsbopis | - | —Skipped | — | — | — | Dec 27, 2025 | - | ||
| 07745112 | Influencer code not working | Solved | Normal | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Dec 23, 2025 | - | ||
| 97658608 | Allergic reaction concern | Solved | Normal | — | Chat | samples | 3h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - | ||
| 72730980 | Influencer code not working | Solved | Low | — | Chat | vipgift-cardwholesale | 8h | ●Responded | 5/5 | — | — | Nov 23, 2025 | - | ||
| 50223088 | Store experience feedback | Solved | Normal | — | Chat | — | 21h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | ||
| 52159208 | Discount code not working | Solved | Normal | — | damagedinfluencerapp | 5h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |||
| 19088090 | Lost package follow-up | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Oct 20, 2025 | - | ||
| 13419375 | Missing items in shipment | Pending | High | — | wholesalesamplesbopis | - | —Skipped | — | — | — | Oct 8, 2025 | - | |||
| 40326350 | Missing items in shipment | Solved | Normal | — | wholesale | 3h | ●Responded | 5/5 | — | — | Sep 28, 2025 | - | |||
| 72889272 | Foundation match help | Solved | Urgent | — | Chat | damagedfragranceapp | 5h | ●Responded | 10/11 | — | — | Sep 7, 2025 | - | ||
| 74151653 | Foundation match help | Solved | Low | — | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | ||
| 35292030 | Influencer code not working | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 3, 2025 | - | ||
| 34154411 | Missing samples in order | Solved | Normal | — | gift-carddamagedapp | 12h | ●Responded | 10/11 | — | — | Aug 19, 2025 | - | |||
| 44996668 | App crashes at checkout | Solved | Normal | — | Chat | damagedshippinginfluencer | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | ||
| 94411937 | Question about product ingredients | Closed | Low | — | Phone | gift-card | 1d 1h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 20, 2025 | ||
| 85570301 | Where is my order? | Pending | Normal | — | samplesdamagedloyalty | - | —Skipped | — | — | — | Jul 8, 2025 | - | |||
| 25586764 | Shipping cost question | Closed | Low | — | influencerloyaltyshipping | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 28, 2025 | |||
| 29193179 | Klarna / Afterpay split issue | Closed | Low | — | samplesshade-matchreturns | 3h | ●Responded | 10/11 | — | — | Jun 19, 2025 | Jun 26, 2025 | |||
| 31911383 | Influencer code not working | Solved | Low | — | Chat | refundfragrancereturns | 2d 3h | ●Responded | 4/5 | — | — | Jun 12, 2025 | - | ||
| 27279604 | Lost package follow-up | Closed | Normal | — | fragrance | 17h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 | |||
| 42982742 | Item authenticity concern | Solved | Normal | — | Phone | — | 3h | ●Responded | 4/5 | — | — | May 29, 2025 | - | ||
| 99587671 | Price match request | Solved | Normal | — | returns | 23h | ⊘Not fired | — | — | — | May 28, 2025 | - | |||
| 36784521 | Foundation match help | Solved | Normal | — | vip | 1d 20h | ○Sent, no reply | — | — | — | May 24, 2025 | - |