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CustomersAngelo D'Amore

Angelo D'Amore

leo.nikolaus3@gmail.com
Tickets46Responses12
Showing 1 - 46 of 46
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
05675317BOPIS pickup not readyClosedNormalAngelo D'Amore—Ignatius CummerataChat—3h○Sent, no reply———May 22, 2026May 29, 2026
73172575Influencer code not workingPendingNormalAngelo D'Amore—Oscar O'HaraEmail
shippingsamplesrefund
-—Skipped———May 19, 2026-
61955762Pro discount enrollmentSolvedNormalAngelo D'Amore—Mr. Eliza Gerhold IVEmail
influencer
6h○Sent, no reply———May 19, 2026-
25467377Cancel subscription / Auto-replenishPendingLowAngelo D'Amore—Steve O'ConnerEmail
damagedshade-matchfragrance
-—Skipped———May 12, 2026-
40284759Influencer code not workingPendingNormalAngelo D'Amore—Mr. Lonie HudsonChat
wholesalevipreturns
-—Skipped———May 9, 2026-
12293258Wrong shade sentSolvedNormalAngelo D'Amore—Garth DooleyChat
returns
23h○Sent, no reply———May 8, 2026-
40820337BOPIS pickup not readySolvedNormalAngelo D'Amore—Garth DooleyEmail
vip
2h○Sent, no reply———May 4, 2026-
57417295BOPIS order cancelled at storeClosedLowAngelo D'Amore—Faith HilllEmail
returns
6h●Responded1/5——Apr 23, 2026Apr 30, 2026
26557971Allergic reaction concernPendingNormalAngelo D'Amore—Darryl JacobiEmail
bopis
-—Skipped———Apr 18, 2026-
62659292Address change after shippingSolvedUrgentAngelo D'Amore—Ignatius CummerataEmail
wholesaleloyalty
6h⊘Not fired———Mar 26, 2026-
08639932Lost package follow-upPendingUrgentAngelo D'Amore—Chaz RennerEmail
app
-—Skipped———Mar 20, 2026-
27222775Item authenticity concernClosedNormalAngelo D'Amore—Vilma GusikowskiChat—4h○Sent, no reply———Mar 13, 2026Mar 17, 2026
58423836Insider tier issueClosedUrgentAngelo D'Amore—Amely PacochaEmail
bopisshade-match
4h⊘Not fired———Mar 12, 2026Mar 17, 2026
81509469Return after 30-day windowSolvedNormalAngelo D'Amore—Faith HilllEmail—7d 19h○Sent, no reply———Mar 9, 2026-
83393989Price match requestSolvedNormalAngelo D'Amore—Kaela FriesenChat
bopissamples
20h○Sent, no reply———Mar 9, 2026-
90990322Missing samples in orderClosedNormalAngelo D'Amore—Darryl JacobiChat
refunddamagedfragrance
8d 3h⊘Not fired———Feb 27, 2026Mar 10, 2026
37641286Wholesale order questionSolvedUrgentAngelo D'Amore—Garth DooleyChat
gift-cardbopisvip
4h○Sent, no reply———Feb 20, 2026-
14154424Price match requestSolvedNormalAngelo D'Amore—Oscar O'HaraEmail—4h●Responded4/5——Feb 19, 2026-
29809412Gift card balance questionSolvedNormalAngelo D'Amore—Yazmin JastEmail—9h○Sent, no reply———Feb 5, 2026-
60920640Store experience feedbackPendingHighAngelo D'Amore—Steve O'ConnerEmail
wholesale
-—Skipped———Jan 29, 2026-
01098835Gift card balance questionSolvedNormalAngelo D'Amore—Darryl JacobiChat
shade-matchshippingdamaged
4h○Sent, no reply———Jan 9, 2026-
33729567Missing samples in orderClosedNormalAngelo D'Amore—Eula McKenziePhone
shipping
13h⊘Not fired———Jan 7, 2026Jan 13, 2026
03771655Allergic reaction concernClosedNormalAngelo D'Amore—Kip Schroeder IVPhone—3h●Responded5/5——Dec 30, 2025Jan 4, 2026
07426122Question about product ingredientsPendingNormalAngelo D'Amore—Kip Schroeder IVChat
returnsbopis
-—Skipped———Dec 27, 2025-
07745112Influencer code not workingSolvedNormalAngelo D'Amore—Yazmin JastChat—3h●Responded5/5——Dec 23, 2025-
97658608Allergic reaction concernSolvedNormalAngelo D'Amore—Darryl JacobiChat
samples
3h●Responded5/5——Dec 12, 2025-
72730980Influencer code not workingSolvedLowAngelo D'Amore—Mr. Skyla TrantowChat
vipgift-cardwholesale
8h●Responded5/5——Nov 23, 2025-
50223088Store experience feedbackSolvedNormalAngelo D'Amore—Dr. Mandy McLaughlinChat—21h⊘Not fired———Oct 31, 2025-
52159208Discount code not workingSolvedNormalAngelo D'Amore—Ignatius CummerataEmail
damagedinfluencerapp
5h○Sent, no reply———Oct 31, 2025-
19088090Lost package follow-upPendingNormalAngelo D'Amore—Darryl JacobiChat—-—Skipped———Oct 20, 2025-
13419375Missing items in shipmentPendingHighAngelo D'Amore—Mr. Skyla TrantowEmail
wholesalesamplesbopis
-—Skipped———Oct 8, 2025-
40326350Missing items in shipmentSolvedNormalAngelo D'Amore—Oscar O'HaraEmail
wholesale
3h●Responded5/5——Sep 28, 2025-
72889272Foundation match helpSolvedUrgentAngelo D'Amore—Kip Schroeder IVChat
damagedfragranceapp
5h●Responded10/11——Sep 7, 2025-
74151653Foundation match helpSolvedLowAngelo D'Amore—Julie HodkiewiczChat
shade-match
1h○Sent, no reply———Sep 5, 2025-
35292030Influencer code not workingOpenNormalAngelo D'Amore—Mr. Eliza Gerhold IVChat—-—Skipped———Sep 3, 2025-
34154411Missing samples in orderSolvedNormalAngelo D'Amore—Tommy KuvalisEmail
gift-carddamagedapp
12h●Responded10/11——Aug 19, 2025-
44996668App crashes at checkoutSolvedNormalAngelo D'Amore—Ignatius CummerataChat
damagedshippinginfluencer
2h○Sent, no reply———Aug 14, 2025-
94411937Question about product ingredientsClosedLowAngelo D'Amore—Leonard Waters-HowellPhone
gift-card
1d 1h○Sent, no reply———Jul 14, 2025Jul 20, 2025
85570301Where is my order?PendingNormalAngelo D'Amore—Ignatius CummerataEmail
samplesdamagedloyalty
-—Skipped———Jul 8, 2025-
25586764Shipping cost questionClosedLowAngelo D'Amore—Oscar O'HaraEmail
influencerloyaltyshipping
5h○Sent, no reply———Jun 27, 2025Jun 28, 2025
29193179Klarna / Afterpay split issueClosedLowAngelo D'Amore—Leonard Waters-HowellEmail
samplesshade-matchreturns
3h●Responded10/11——Jun 19, 2025Jun 26, 2025
31911383Influencer code not workingSolvedLowAngelo D'Amore—Mr. Lonie HudsonChat
refundfragrancereturns
2d 3h●Responded4/5——Jun 12, 2025-
27279604Lost package follow-upClosedNormalAngelo D'Amore—Lily RaynorEmail
fragrance
17h○Sent, no reply———May 30, 2025Jun 2, 2025
42982742Item authenticity concernSolvedNormalAngelo D'Amore—Kaela FriesenPhone—3h●Responded4/5——May 29, 2025-
99587671Price match requestSolvedNormalAngelo D'Amore—Miss Amber Hintz Sr.Email
returns
23h⊘Not fired———May 28, 2025-
36784521Foundation match helpSolvedNormalAngelo D'Amore—Ignatius CummerataEmail
vip
1d 20h○Sent, no reply———May 24, 2025-
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Properties

Customer
Name
Angelo D'Amore
Email
leo.nikolaus3@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
8,085
Lifetime spend
263
Last purchase
—
Skin tone
rich
Foundation shade
—
Skin concerns
sensitivity, dullness, hyperpigmentation
Allergies / restrictions
nickel-allergy
Favorite brands
Maison Margiela, Sol de Janeiro, Chanel, Le Labo
YTD spend
1,519
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
62
Total orders
—
Preferred category
makeup
Tickets
Tickets
46
Last seen
May 22, 2026
Responses
Avg rating
5.67