Mamie Wehner
aaliyah.price@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18011905 | Missing samples in order | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |||
| 07971485 | BOPIS order cancelled at store | Solved | Low | — | samplesinfluencerbopis | 1d 4h | ⊘Not fired | — | — | — | May 20, 2026 | - | |||
| 07696308 | Cancel order request | Solved | Normal | — | bopis | 5h | ●Responded | 4/5 | — | — | May 19, 2026 | - | |||
| 13460538 | App login problem | Solved | Low | — | Chat | fragrancebopisrefund | 5d 4h | ○Sent, no reply | — | — | — | May 14, 2026 | - | ||
| 23797164 | Item authenticity concern | Closed | Urgent | — | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 2, 2026 | ||
| 86140727 | Where is my order? | Solved | Normal | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | ||
| 08065064 | Foundation match help | Solved | High | — | returns | 9h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |||
| 96621635 | Insider tier issue | Solved | Normal | — | gift-cardinfluencerrefund | 4h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |||
| 21887994 | Foundation match help | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | |||
| 25862348 | Lost package follow-up | Solved | Normal | — | shade-match | 5h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 38830113 | Cancel order request | Closed | High | — | fragranceviployalty | 3h | ⊘Not fired | — | — | — | Feb 28, 2026 | Mar 5, 2026 | |||
| 27181129 | Item authenticity concern | Closed | Low | — | Social | influencer | 2h | ⊘Not fired | — | — | — | Feb 18, 2026 | Feb 20, 2026 | ||
| 56213552 | Birthday gift not received | Closed | High | — | Chat | shade-matchloyalty | 2h | ○Sent, no reply | — | — | — | Feb 15, 2026 | Feb 18, 2026 | ||
| 50326847 | Gift card balance question | Solved | Normal | — | Chat | damagedwholesale | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | ||
| 29698487 | Question about product ingredients | Solved | Normal | — | fragrance | 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 52773626 | BOPIS order cancelled at store | Closed | Low | — | Chat | vip | 2d 3h | ⊘Not fired | — | — | — | Jan 14, 2026 | Jan 19, 2026 | ||
| 53352253 | Refund not received | Solved | Low | — | Chat | refund | 19h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 59768652 | Question about product ingredients | Pending | High | — | Chat | bopisshade-match | - | —Skipped | — | — | — | Jan 1, 2026 | - | ||
| 79290362 | Missing items in shipment | Solved | Normal | — | Chat | vip | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | ||
| 99848215 | BOPIS order cancelled at store | Closed | Normal | — | Social | gift-cardbopisshipping | 1d 21h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 8, 2025 | ||
| 67560939 | Gift card balance question | Closed | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 20, 2025 | ||
| 80195465 | Missing items in shipment | Closed | Normal | — | influencershipping | 18h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 11, 2025 | |||
| 35971466 | Birthday gift not received | Solved | Urgent | — | Chat | refund | 10h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | ||
| 53393469 | Cancel subscription / Auto-replenish | Solved | Low | — | bopiswholesalevip | 23h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |||
| 88013746 | Discount code not working | Solved | Normal | — | bopisreturns | 5h | ⊘Not fired | — | — | — | Oct 16, 2025 | - | |||
| 68099480 | Insider tier issue | Solved | Normal | — | influencerrefund | 6h | ⊘Not fired | — | — | — | Oct 14, 2025 | - | |||
| 21835302 | Question about product ingredients | Closed | Normal | — | shipping | 1h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 11, 2025 | |||
| 98657132 | Shipping cost question | Pending | Normal | — | shippinginfluencergift-card | - | —Skipped | — | — | — | Oct 4, 2025 | - | |||
| 56466856 | Influencer code not working | Solved | High | — | shipping | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |||
| 69558934 | Discount code not working | Pending | Normal | — | fragrancedamagedshipping | - | —Skipped | — | — | — | Sep 19, 2025 | - | |||
| 25679479 | Question about product ingredients | Pending | High | — | Chat | shade-matchbopisvip | - | —Skipped | — | — | — | Sep 16, 2025 | - | ||
| 71841785 | Birthday gift not received | Closed | Low | — | Chat | influencerrefund | 22h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 20, 2025 | ||
| 55221039 | Wholesale order question | Closed | Normal | — | vipshipping | 3h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 23, 2025 | |||
| 48062865 | Missing samples in order | Solved | High | — | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | ||
| 99623020 | Influencer code not working | Closed | Normal | — | shade-match | 23h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 9, 2025 | |||
| 11498289 | Refund not received | Solved | Normal | — | Chat | refund | 5h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | ||
| 50654022 | Wholesale order question | Solved | Normal | — | Chat | — | 12h | ●Responded | 5/5 | — | — | Jul 8, 2025 | - | ||
| 16772639 | Missing items in shipment | Solved | Normal | — | Chat | fragrancegift-card | 9d 20h | ●Responded | 2/5 | — | — | Jun 26, 2025 | - | ||
| 49016732 | Store experience feedback | Solved | Normal | — | Phone | — | 21h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | ||
| 31585318 | Store experience feedback | Solved | Normal | — | Chat | returns | 5h | ⊘Not fired | — | — | — | May 30, 2025 | - | ||
| 86043919 | Cancel order request | Solved | Normal | — | loyalty | 16h | ●Responded | 4/5 | — | — | May 29, 2025 | - |