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CustomersLela Conn

Lela Conn

wilbert73@gmail.com
Tickets37Responses6
Showing 1 - 37 of 37
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
89458450Shipping cost questionPendingNormalLela Conn—Oscar O'HaraEmail
shippingapp
-—Skipped———May 21, 2026-
25577847Question about product ingredientsClosedNormalLela Conn—Miss Amber Hintz Sr.Email—17h⊘Not fired———May 18, 2026May 24, 2026
05707400Missing samples in orderPendingUrgentLela Conn—Miss Amber Hintz Sr.Social—-—Skipped———May 15, 2026-
31796696Store experience feedbackClosedHighLela Conn—Darryl JacobiChat
influencerrefundshipping
6h○Sent, no reply———Apr 23, 2026Apr 27, 2026
63877871Store experience feedbackClosedLowLela Conn—Ignatius CummerataEmail
shade-matchinfluencergift-card
2h○Sent, no reply———Apr 19, 2026Apr 23, 2026
10936204Birthday gift not receivedClosedNormalLela Conn—Mr. Eliza Gerhold IVEmail
app
1h⊘Not fired———Apr 3, 2026Apr 4, 2026
72488853Insider tier issueClosedUrgentLela Conn—Dr. Mandy McLaughlinSocial
influencer
14h⊘Not fired———Mar 30, 2026Apr 7, 2026
70912333Return after 30-day windowSolvedNormalLela Conn—Katrina JohnsEmail—2h○Sent, no reply———Mar 20, 2026-
75958511Loyalty points not postingSolvedNormalLela Conn—Darryl JacobiEmail
damagedrefund
1h○Sent, no reply———Mar 20, 2026-
92124473Cancel order requestSolvedHighLela Conn—Darryl JacobiEmail
returnsinfluencershipping
9h○Sent, no reply———Mar 7, 2026-
46819113Restock alert for backorderSolvedNormalLela Conn—Kip Schroeder IVChat
wholesale
13h○Sent, no reply———Feb 27, 2026-
60976784BOPIS pickup not readySolvedNormalLela Conn—Dr. Mandy McLaughlinEmail
refundgift-cardbopis
2d 10h○Sent, no reply———Feb 18, 2026-
19852332Missing items in shipmentSolvedNormalLela Conn—Kip Schroeder IVSocial—1h⊘Not fired———Jan 29, 2026-
01387048Pro discount enrollmentSolvedNormalLela Conn—Kip Schroeder IVEmail
damaged
5h○Sent, no reply———Jan 2, 2026-
17778931App login problemSolvedHighLela Conn—Eula McKenzieEmail—3h○Sent, no reply———Dec 26, 2025-
99488085Birthday gift not receivedClosedUrgentLela Conn—Lily RaynorChat
vip
5h○Sent, no reply———Dec 25, 2025Dec 30, 2025
19231618Missing samples in orderClosedUrgentLela Conn—Amely PacochaEmail
shade-matchrefundinfluencer
4h●Responded4/5——Nov 28, 2025Dec 4, 2025
14382431Wholesale order questionSolvedNormalLela Conn—Steve O'ConnerSocial
damaged
5h⊘Not fired———Nov 26, 2025-
95962405Wrong shade sentSolvedNormalLela Conn—Kip Schroeder IVEmail
damagedsamples
6h●Responded5/5——Nov 14, 2025-
76694183Address change after shippingClosedNormalLela Conn—Mr. Cade SengerPhone—21h⊘Not fired———Nov 3, 2025Nov 7, 2025
63944704Shipping cost questionClosedNormalLela Conn—Mr. Lonie HudsonEmail
bopis
1d 15h○Sent, no reply———Oct 30, 2025Nov 2, 2025
27979914Allergic reaction concernSolvedHighLela Conn—Eula McKenzieEmail—2h●Responded9/11——Oct 9, 2025-
18937431Wholesale order questionClosedNormalLela Conn—Katrina JohnsEmail
shipping
4h●Responded10/11——Sep 29, 2025Oct 5, 2025
24734708Cancel subscription / Auto-replenishSolvedNormalLela Conn—Mr. Eliza Gerhold IVEmail
app
7d 18h⊘Not fired———Sep 17, 2025-
84319007Wrong shade sentSolvedNormalLela Conn—Oscar O'HaraChat
wholesaleloyalty
5h●Responded1/11——Sep 16, 2025-
17537351Klarna / Afterpay split issueSolvedHighLela Conn—Steve O'ConnerChat
influencerdamagedwholesale
23h○Sent, no reply———Sep 7, 2025-
67805945Price match requestPendingNormalLela Conn—Mr. Eliza Gerhold IVChat
apployalty
-—Skipped———Aug 19, 2025-
22927719Discount code not workingSolvedNormalLela Conn—Kip Schroeder IVChat
gift-card
10h○Sent, no reply———Aug 11, 2025-
72271126Missing samples in orderSolvedLowLela Conn—Jacklyn DareChat
wholesale
8d 11h○Sent, no reply———Aug 11, 2025-
97847260Foundation match helpSolvedLowLela Conn—Miss Amber Hintz Sr.Email
wholesalerefund
1d 15h○Sent, no reply———Jul 25, 2025-
07082969BOPIS pickup not readySolvedLowLela Conn—Kaela FriesenChat
influencerapp
19h⊘Not fired———Jul 16, 2025-
68616820Refund not receivedSolvedHighLela Conn—Amely PacochaSocial—10h⊘Not fired———Jul 6, 2025-
08665703Address change after shippingClosedNormalLela Conn—Yazmin JastEmail
gift-card
5d 5h●Responded3/5——Jul 4, 2025Jul 14, 2025
67555975Order arrived damagedClosedNormalLela Conn—Steve O'ConnerSocial—6h⊘Not fired———Jun 19, 2025Jun 26, 2025
85778292Lost package follow-upPendingNormalLela Conn—Kaela FriesenChat—-—Skipped———Jun 13, 2025-
08339998Refund not receivedSolvedNormalLela Conn—Ignatius CummerataChat
shade-matchfragrance
23h○Sent, no reply———Jun 5, 2025-
20553541Refund not receivedClosedNormalLela Conn—Miss Amber Hintz Sr.Email
loyaltydamaged
2d 5h○Sent, no reply———Jun 5, 2025Jun 10, 2025
Page 1 of 1

Properties

Customer
Name
Lela Conn
Email
wilbert73@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
15,812
Lifetime spend
5,073
Last purchase
—
Skin tone
rich
Foundation shade
—
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Olaplex, Fenty Beauty, Living Proof, Chanel
YTD spend
—
App installed
Yes
App last opened
May 9, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
240
Total orders
32
Preferred category
skincare
Tickets
Tickets
37
Last seen
May 21, 2026
Responses
Avg rating
5.33