Lela Conn
wilbert73@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89458450 | Shipping cost question | Pending | Normal | — | shippingapp | - | —Skipped | — | — | — | May 21, 2026 | - | |||
| 25577847 | Question about product ingredients | Closed | Normal | — | — | 17h | ⊘Not fired | — | — | — | May 18, 2026 | May 24, 2026 | |||
| 05707400 | Missing samples in order | Pending | Urgent | — | Social | — | - | —Skipped | — | — | — | May 15, 2026 | - | ||
| 31796696 | Store experience feedback | Closed | High | — | Chat | influencerrefundshipping | 6h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 27, 2026 | ||
| 63877871 | Store experience feedback | Closed | Low | — | shade-matchinfluencergift-card | 2h | ○Sent, no reply | — | — | — | Apr 19, 2026 | Apr 23, 2026 | |||
| 10936204 | Birthday gift not received | Closed | Normal | — | app | 1h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 4, 2026 | |||
| 72488853 | Insider tier issue | Closed | Urgent | — | Social | influencer | 14h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 7, 2026 | ||
| 70912333 | Return after 30-day window | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 75958511 | Loyalty points not posting | Solved | Normal | — | damagedrefund | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 92124473 | Cancel order request | Solved | High | — | returnsinfluencershipping | 9h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |||
| 46819113 | Restock alert for backorder | Solved | Normal | — | Chat | wholesale | 13h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | ||
| 60976784 | BOPIS pickup not ready | Solved | Normal | — | refundgift-cardbopis | 2d 10h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |||
| 19852332 | Missing items in shipment | Solved | Normal | — | Social | — | 1h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | ||
| 01387048 | Pro discount enrollment | Solved | Normal | — | damaged | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |||
| 17778931 | App login problem | Solved | High | — | — | 3h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |||
| 99488085 | Birthday gift not received | Closed | Urgent | — | Chat | vip | 5h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 | ||
| 19231618 | Missing samples in order | Closed | Urgent | — | shade-matchrefundinfluencer | 4h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 4, 2025 | |||
| 14382431 | Wholesale order question | Solved | Normal | — | Social | damaged | 5h | ⊘Not fired | — | — | — | Nov 26, 2025 | - | ||
| 95962405 | Wrong shade sent | Solved | Normal | — | damagedsamples | 6h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |||
| 76694183 | Address change after shipping | Closed | Normal | — | Phone | — | 21h | ⊘Not fired | — | — | — | Nov 3, 2025 | Nov 7, 2025 | ||
| 63944704 | Shipping cost question | Closed | Normal | — | bopis | 1d 15h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 | |||
| 27979914 | Allergic reaction concern | Solved | High | — | — | 2h | ●Responded | 9/11 | — | — | Oct 9, 2025 | - | |||
| 18937431 | Wholesale order question | Closed | Normal | — | shipping | 4h | ●Responded | 10/11 | — | — | Sep 29, 2025 | Oct 5, 2025 | |||
| 24734708 | Cancel subscription / Auto-replenish | Solved | Normal | — | app | 7d 18h | ⊘Not fired | — | — | — | Sep 17, 2025 | - | |||
| 84319007 | Wrong shade sent | Solved | Normal | — | Chat | wholesaleloyalty | 5h | ●Responded | 1/11 | — | — | Sep 16, 2025 | - | ||
| 17537351 | Klarna / Afterpay split issue | Solved | High | — | Chat | influencerdamagedwholesale | 23h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | ||
| 67805945 | Price match request | Pending | Normal | — | Chat | apployalty | - | —Skipped | — | — | — | Aug 19, 2025 | - | ||
| 22927719 | Discount code not working | Solved | Normal | — | Chat | gift-card | 10h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | ||
| 72271126 | Missing samples in order | Solved | Low | — | Chat | wholesale | 8d 11h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | ||
| 97847260 | Foundation match help | Solved | Low | — | wholesalerefund | 1d 15h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |||
| 07082969 | BOPIS pickup not ready | Solved | Low | — | Chat | influencerapp | 19h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | ||
| 68616820 | Refund not received | Solved | High | — | Social | — | 10h | ⊘Not fired | — | — | — | Jul 6, 2025 | - | ||
| 08665703 | Address change after shipping | Closed | Normal | — | gift-card | 5d 5h | ●Responded | 3/5 | — | — | Jul 4, 2025 | Jul 14, 2025 | |||
| 67555975 | Order arrived damaged | Closed | Normal | — | Social | — | 6h | ⊘Not fired | — | — | — | Jun 19, 2025 | Jun 26, 2025 | ||
| 85778292 | Lost package follow-up | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 13, 2025 | - | ||
| 08339998 | Refund not received | Solved | Normal | — | Chat | shade-matchfragrance | 23h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | ||
| 20553541 | Refund not received | Closed | Normal | — | loyaltydamaged | 2d 5h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 10, 2025 |