Tamara Corkery
ena_heidenreich@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55144289 | Item authenticity concern | Solved | Normal | — | loyaltyreturnsinfluencer | 2d 11h | ●Responded | 4/5 | — | — | May 18, 2026 | - | |||
| 36518865 | Cancel order request | Pending | Normal | — | Chat | fragrancereturns | - | —Skipped | — | — | — | May 8, 2026 | - | ||
| 24128000 | Influencer code not working | Closed | Low | — | — | 6h | ○Sent, no reply | — | — | — | May 5, 2026 | May 11, 2026 | |||
| 94889617 | Wholesale order question | Open | Low | — | fragrance | - | —Skipped | — | — | — | May 3, 2026 | - | |||
| 09301933 | Order arrived damaged | Solved | Normal | — | Chat | refundsampleswholesale | 18h | ●Responded | 5/5 | — | — | May 1, 2026 | - | ||
| 44947233 | Wrong shade sent | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |||
| 82037372 | Missing samples in order | Closed | Normal | — | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 9, 2026 | ||
| 48220412 | Order arrived damaged | Solved | Normal | — | bopis | 21h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 22732887 | App login problem | Solved | Normal | — | bopissamples | 4h | ⊘Not fired | — | — | — | Mar 8, 2026 | - | |||
| 78407116 | Lost package follow-up | Solved | Urgent | — | Social | — | 6h | ⊘Not fired | — | — | — | Mar 5, 2026 | - | ||
| 80685310 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | returnsloyaltyshade-match | 3h | ●Responded | 1/5 | — | — | Mar 4, 2026 | - | ||
| 88026422 | Pro discount enrollment | Solved | Normal | — | vipapp | 5h | ●Responded | 4/5 | — | — | Feb 21, 2026 | - | |||
| 32176852 | Address change after shipping | Solved | Low | — | shippingwholesaleloyalty | 10h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |||
| 66486309 | Price match request | Solved | Normal | — | damagedreturns | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |||
| 32148676 | App crashes at checkout | Pending | Normal | — | — | - | —Skipped | — | — | — | Jan 6, 2026 | - | |||
| 21128440 | Restock alert for backorder | Solved | High | — | Chat | — | 8h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | ||
| 61554274 | Foundation match help | Closed | Low | — | samplesvip | 2d 17h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 28, 2025 | |||
| 82667325 | Store experience feedback | Closed | Normal | — | — | 3d | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |||
| 40523614 | Address change after shipping | Open | Normal | — | gift-cardrefund | - | —Skipped | — | — | — | Dec 10, 2025 | - | |||
| 59668150 | Influencer code not working | Closed | Normal | — | Chat | app | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | ||
| 17374952 | BOPIS order cancelled at store | Solved | Normal | — | Social | shade-matchfragrance | 20h | ⊘Not fired | — | — | — | Nov 26, 2025 | - | ||
| 60576524 | Loyalty points not posting | Solved | Normal | — | — | 2h | ●Responded | 4/11 | — | — | Nov 25, 2025 | - | |||
| 58758945 | Cancel order request | Solved | Normal | — | gift-cardwholesale | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 26752038 | Cancel order request | Solved | Normal | — | Chat | shipping | 4d 3h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | ||
| 74350638 | Shipping cost question | Solved | Low | — | Chat | app | 9h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | ||
| 53261060 | BOPIS order cancelled at store | Open | High | — | Chat | loyaltysamplesbopis | - | —Skipped | — | — | — | Oct 29, 2025 | - | ||
| 31634426 | Foundation match help | Closed | High | — | Chat | appbopisgift-card | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 | ||
| 25491743 | Klarna / Afterpay split issue | Pending | High | — | — | - | —Skipped | — | — | — | Oct 11, 2025 | - | |||
| 71183082 | Birthday gift not received | Solved | Normal | — | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |||
| 52343477 | Lost package follow-up | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 26528710 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 33477915 | Cancel subscription / Auto-replenish | Solved | High | — | wholesaleshade-matchvip | 10h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - | |||
| 24533388 | Klarna / Afterpay split issue | Solved | Normal | — | shippingfragranceapp | 1d 13h | ⊘Not fired | — | — | — | Sep 20, 2025 | - | |||
| 16682528 | BOPIS order cancelled at store | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |||
| 15015992 | Cancel subscription / Auto-replenish | Pending | Low | — | — | - | —Skipped | — | — | — | Sep 9, 2025 | - | |||
| 10598027 | Refund not received | Closed | Low | — | bopis | 2h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |||
| 90598051 | Foundation match help | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | ||
| 21797751 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 2d 19h | ●Responded | 7/11 | — | — | Aug 14, 2025 | - | ||
| 30742684 | Cancel subscription / Auto-replenish | Solved | High | — | refunddamagedwholesale | 20h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |||
| 57139772 | Allergic reaction concern | Solved | Normal | — | Chat | shade-match | 18h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | ||
| 18634230 | Loyalty points not posting | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 22739831 | Insider tier issue | Solved | Normal | — | appshippingreturns | 6h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - | |||
| 50559317 | App crashes at checkout | Solved | High | — | Phone | shade-matchdamagedshipping | 11h | ●Responded | 5/5 | — | — | Jul 3, 2025 | - | ||
| 15494793 | Refund not received | Solved | High | — | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | ||
| 84763345 | Birthday gift not received | Solved | Normal | — | samples | 2d 19h | ●Responded | 3/5 | — | — | Jun 13, 2025 | - | |||
| 10258339 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |||
| 57342783 | Return after 30-day window | Solved | Normal | — | Chat | shade-matchbopis | 8h | ●Responded | 2/5 | — | — | Jun 6, 2025 | - |