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CustomersBen Mills

Ben Mills

macey_rempel@hotmail.com
Tickets36Responses9
Showing 1 - 36 of 36
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Priority
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Channel
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Response
QA
Signals
Created
Closed
71757162Address change after shippingClosedNormalBen Mills—Yazmin JastEmail
loyalty
8d 23h○Sent, no reply———May 23, 2026Jun 6, 2026
42201567Wholesale order questionClosedNormalBen Mills—Jacklyn DareEmail—4h⊘Not fired———May 8, 2026May 10, 2026
84016669Cancel order requestClosedNormalBen Mills—Kaela FriesenEmail
bopisgift-card
1h○Sent, no reply———May 7, 2026May 8, 2026
50958570Birthday gift not receivedSolvedNormalBen Mills—Oscar O'HaraEmail—6h○Sent, no reply———May 4, 2026-
48708140BOPIS pickup not readySolvedNormalBen Mills—Mr. Eliza Gerhold IVEmail
fragranceloyalty
1h○Sent, no reply———Apr 24, 2026-
55322261Gift card balance questionSolvedNormalBen Mills—Ignatius CummerataEmail
loyaltygift-card
23h●Responded2/5——Apr 15, 2026-
33085960Influencer code not workingSolvedUrgentBen Mills—Garth DooleyChat—11h●Responded4/5——Apr 14, 2026-
08290986Order arrived damagedSolvedUrgentBen Mills—Mr. Lonie HudsonEmail
damagedshipping
3h○Sent, no reply———Apr 2, 2026-
59642942Foundation match helpSolvedHighBen Mills—Darryl JacobiEmail
fragrancereturns
3d○Sent, no reply———Apr 2, 2026-
81984333Shipping cost questionSolvedLowBen Mills—Jacklyn DareEmail
fragrancerefundshade-match
10h●Responded2/5——Apr 1, 2026-
83305805Where is my order?SolvedNormalBen Mills—Vilma GusikowskiSocial—5h⊘Not fired———Mar 25, 2026-
69224325Shipping cost questionSolvedNormalBen Mills—Faith HilllEmail
vip
18h○Sent, no reply———Mar 7, 2026-
00047945BOPIS pickup not readyClosedLowBen Mills—Faith HilllChat
samplesreturns
6h⊘Not fired———Mar 2, 2026Mar 8, 2026
84175869Item authenticity concernSolvedNormalBen Mills—Chaz RennerEmail
gift-card
6h●Responded5/5——Feb 18, 2026-
38612396Missing samples in orderSolvedNormalBen Mills—Vilma GusikowskiEmail—5h○Sent, no reply———Feb 12, 2026-
93497402Insider tier issueSolvedNormalBen Mills—Kaela FriesenChat
influencerreturnswholesale
6h○Sent, no reply———Feb 12, 2026-
83818057Missing samples in orderSolvedUrgentBen Mills—Oscar O'HaraEmail
bopis
19h●Responded3/5——Feb 8, 2026-
70178790Restock alert for backorderClosedUrgentBen Mills—Mr. Lonie HudsonEmail—18h○Sent, no reply———Jan 30, 2026Feb 2, 2026
45208091App login problemSolvedNormalBen Mills—Lily RaynorEmail
returns
6h●Responded9/11——Nov 26, 2025-
30071311Discount code not workingSolvedNormalBen Mills—Leonard Waters-HowellEmail—1d 2h○Sent, no reply———Oct 24, 2025-
87733780Influencer code not workingSolvedNormalBen Mills—Garth DooleyPhone
appreturnssamples
1h○Sent, no reply———Oct 24, 2025-
87946758Item authenticity concernSolvedNormalBen Mills—Mr. Lonie HudsonEmail—18h●Responded4/5——Sep 30, 2025-
76266303Birthday gift not receivedSolvedUrgentBen Mills—Mr. Skyla TrantowEmail—16h○Sent, no reply———Sep 23, 2025-
20801896Foundation match helpSolvedNormalBen Mills—Vilma GusikowskiChat—2d 22h⊘Not fired———Sep 9, 2025-
04316529BOPIS order cancelled at storeSolvedLowBen Mills—Miss Amber Hintz Sr.Email
samples
2h⊘Not fired———Sep 9, 2025-
17821785Gift card balance questionSolvedNormalBen Mills—Kaela FriesenEmail
samples
5h●Responded5/5——Sep 2, 2025-
73253199Order arrived damagedClosedLowBen Mills—Lily RaynorEmail—2d 7h○Sent, no reply———Aug 7, 2025Aug 16, 2025
61012815Gift card balance questionSolvedLowBen Mills—Leonard Waters-HowellPhone
viprefund
7h○Sent, no reply———Aug 6, 2025-
19482216Order arrived damagedSolvedNormalBen Mills—Steve O'ConnerEmail—3h○Sent, no reply———Aug 1, 2025-
00447791Question about product ingredientsSolvedNormalBen Mills—Eula McKenziePhone
fragrance
16h○Sent, no reply———Jul 25, 2025-
73918421Discount code not workingPendingHighBen Mills—Lily RaynorChat—-—Skipped———Jul 10, 2025-
13329603Missing items in shipmentPendingNormalBen Mills—Vilma GusikowskiEmail—-—Skipped———Jul 3, 2025-
49317238Price match requestPendingNormalBen Mills—Julie HodkiewiczChat—-—Skipped———Jun 20, 2025-
10987737Foundation match helpSolvedUrgentBen Mills—Lily RaynorEmail
gift-cardrefundloyalty
2h○Sent, no reply———Jun 18, 2025-
39845901Missing items in shipmentSolvedNormalBen Mills—Dr. Mandy McLaughlinEmail
damagedshipping
6h●Responded5/5——Jun 6, 2025-
73252209Lost package follow-upSolvedNormalBen Mills—Mr. Cade SengerEmail—6h○Sent, no reply———Jun 6, 2025-
Page 1 of 1

Properties

Customer
Name
Ben Mills
Email
macey_rempel@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
4,664
Lifetime spend
105
Last purchase
Apr 15, 2026
Skin tone
medium
Foundation shade
66N
Skin concerns
dark-circles
Allergies / restrictions
—
Favorite brands
Chanel, Kiehl's, Glossier, Charlotte Tilbury
YTD spend
329
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
195
Total orders
6
Preferred category
—
Tickets
Tickets
36
Last seen
May 23, 2026
Responses
Avg rating
4.33