Ben Mills
macey_rempel@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71757162 | Address change after shipping | Closed | Normal | — | loyalty | 8d 23h | ○Sent, no reply | — | — | — | May 23, 2026 | Jun 6, 2026 | |||
| 42201567 | Wholesale order question | Closed | Normal | — | — | 4h | ⊘Not fired | — | — | — | May 8, 2026 | May 10, 2026 | |||
| 84016669 | Cancel order request | Closed | Normal | — | bopisgift-card | 1h | ○Sent, no reply | — | — | — | May 7, 2026 | May 8, 2026 | |||
| 50958570 | Birthday gift not received | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |||
| 48708140 | BOPIS pickup not ready | Solved | Normal | — | fragranceloyalty | 1h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 55322261 | Gift card balance question | Solved | Normal | — | loyaltygift-card | 23h | ●Responded | 2/5 | — | — | Apr 15, 2026 | - | |||
| 33085960 | Influencer code not working | Solved | Urgent | — | Chat | — | 11h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - | ||
| 08290986 | Order arrived damaged | Solved | Urgent | — | damagedshipping | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |||
| 59642942 | Foundation match help | Solved | High | — | fragrancereturns | 3d | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |||
| 81984333 | Shipping cost question | Solved | Low | — | fragrancerefundshade-match | 10h | ●Responded | 2/5 | — | — | Apr 1, 2026 | - | |||
| 83305805 | Where is my order? | Solved | Normal | — | Social | — | 5h | ⊘Not fired | — | — | — | Mar 25, 2026 | - | ||
| 69224325 | Shipping cost question | Solved | Normal | — | vip | 18h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |||
| 00047945 | BOPIS pickup not ready | Closed | Low | — | Chat | samplesreturns | 6h | ⊘Not fired | — | — | — | Mar 2, 2026 | Mar 8, 2026 | ||
| 84175869 | Item authenticity concern | Solved | Normal | — | gift-card | 6h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - | |||
| 38612396 | Missing samples in order | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |||
| 93497402 | Insider tier issue | Solved | Normal | — | Chat | influencerreturnswholesale | 6h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | ||
| 83818057 | Missing samples in order | Solved | Urgent | — | bopis | 19h | ●Responded | 3/5 | — | — | Feb 8, 2026 | - | |||
| 70178790 | Restock alert for backorder | Closed | Urgent | — | — | 18h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 2, 2026 | |||
| 45208091 | App login problem | Solved | Normal | — | returns | 6h | ●Responded | 9/11 | — | — | Nov 26, 2025 | - | |||
| 30071311 | Discount code not working | Solved | Normal | — | — | 1d 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 87733780 | Influencer code not working | Solved | Normal | — | Phone | appreturnssamples | 1h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | ||
| 87946758 | Item authenticity concern | Solved | Normal | — | — | 18h | ●Responded | 4/5 | — | — | Sep 30, 2025 | - | |||
| 76266303 | Birthday gift not received | Solved | Urgent | — | — | 16h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 20801896 | Foundation match help | Solved | Normal | — | Chat | — | 2d 22h | ⊘Not fired | — | — | — | Sep 9, 2025 | - | ||
| 04316529 | BOPIS order cancelled at store | Solved | Low | — | samples | 2h | ⊘Not fired | — | — | — | Sep 9, 2025 | - | |||
| 17821785 | Gift card balance question | Solved | Normal | — | samples | 5h | ●Responded | 5/5 | — | — | Sep 2, 2025 | - | |||
| 73253199 | Order arrived damaged | Closed | Low | — | — | 2d 7h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 16, 2025 | |||
| 61012815 | Gift card balance question | Solved | Low | — | Phone | viprefund | 7h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | ||
| 19482216 | Order arrived damaged | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 00447791 | Question about product ingredients | Solved | Normal | — | Phone | fragrance | 16h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | ||
| 73918421 | Discount code not working | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Jul 10, 2025 | - | ||
| 13329603 | Missing items in shipment | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 3, 2025 | - | |||
| 49317238 | Price match request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 20, 2025 | - | ||
| 10987737 | Foundation match help | Solved | Urgent | — | gift-cardrefundloyalty | 2h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 39845901 | Missing items in shipment | Solved | Normal | — | damagedshipping | 6h | ●Responded | 5/5 | — | — | Jun 6, 2025 | - | |||
| 73252209 | Lost package follow-up | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |