Ben Mills
macey_rempel@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Loyalty points still missing after two separate chats about it. | 55322261Gift card balance question | Ben Mills |  Ignatius Cummerata | Apr 17, 2026, 2:16 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 33085960Influencer code not working | Ben Mills |  Garth Dooley | Apr 15, 2026, 6:28 AM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 81984333Shipping cost question | Ben Mills |  Jacklyn Dare | Apr 3, 2026, 1:01 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 84175869Item authenticity concern | Ben Mills |  Chaz Renner | Feb 19, 2026, 9:34 AM |
| 3/5 | Fine. The welcome bundle was less premium than I expected. | 83818057Missing samples in order | Ben Mills |  Oscar O'Hara | Feb 11, 2026, 5:13 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 45208091App login problem | Ben Mills |  Lily Raynor | Nov 27, 2025, 11:17 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 87946758Item authenticity concern | Ben Mills |  Mr. Lonie Hudson | Oct 2, 2025, 12:46 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 17821785Gift card balance question | Ben Mills |  Kaela Friesen | Sep 3, 2025, 1:09 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 39845901Missing items in shipment | Ben Mills |  Dr. Mandy McLaughlin | Jun 7, 2025, 7:28 PM |