Janice McGlynn
anthony.deckow@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 04904514 | Return after 30-day window | Solved | Low | Janice McGlynn | — |  Faith Hilll | Chat | — | 2d 9h | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 12365012 | Influencer code not working | Solved | Normal | Janice McGlynn | — |  Yazmin Jast | Chat | — | 12h | ●Responded | 3/5 | — | — | May 21, 2026 | - |
| 26760305 | Influencer code not working | Solved | Low | Janice McGlynn | — |  Mr. Cade Senger | loyalty | 1h | ●Responded | 3/5 | — | — | May 17, 2026 | - | |
| 58626108 | Cancel subscription / Auto-replenish | Closed | Low | Janice McGlynn | — |  Oscar O'Hara | fragrance | 22h | ○Sent, no reply | — | — | — | May 15, 2026 | May 17, 2026 | |
| 95881435 | Return after 30-day window | Solved | Normal | Janice McGlynn | — |  Miss Amber Hintz Sr. | — | 2d 18h | ⊘Not fired | — | — | — | May 14, 2026 | - | |
| 73219662 | Where is my order? | Solved | Normal | Janice McGlynn | — |  Amely Pacocha | shade-matchgift-cardbopis | 2h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 20676055 | Foundation match help | Closed | Normal | Janice McGlynn | — |  Steve O'Conner | Chat | — | 2h | ○Sent, no reply | — | — | — | May 3, 2026 | May 8, 2026 |
| 97782224 | Item authenticity concern | Solved | High | Janice McGlynn | — |  Leonard Waters-Howell | Chat | — | 5h | ●Responded | 5/5 | — | — | May 1, 2026 | - |
| 51530946 | Allergic reaction concern | Solved | Normal | Janice McGlynn | — | Faith Hilll | influencer | 1d 2h | ●Responded | 7/11 | — | — | Apr 26, 2026 | - | |
| 45932406 | Wholesale order question | Pending | Normal | Janice McGlynn | — |  Mr. Eliza Gerhold IV | fragrancereturns | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 86198859 | BOPIS order cancelled at store | Solved | Normal | Janice McGlynn | — |  Tommy Kuvalis | gift-card | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 13139377 | Lost package follow-up | Solved | Low | Janice McGlynn | — | Miss Amber Hintz Sr. | Chat | bopissampleswholesale | 3h | ●Responded | 4/5 | — | — | Apr 15, 2026 | - |
| 68710693 | Birthday gift not received | Closed | Normal | Janice McGlynn | — |  Kip Schroeder IV | Social | refundbopis | 11h | ⊘Not fired | — | — | — | Mar 22, 2026 | Mar 28, 2026 |
| 56182611 | Order arrived damaged | Solved | Low | Janice McGlynn | — | Miss Amber Hintz Sr. | Chat | returnssamplesfragrance | 1h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 40991141 | BOPIS pickup not ready | Solved | Normal | Janice McGlynn | — |  Mr. Lonie Hudson | Chat | shippingrefund | 1d | ○Sent, no reply | — | — | — | Mar 14, 2026 | - |
| 79412049 | Insider tier issue | Solved | Normal | Janice McGlynn | — |  Darryl Jacobi | bopisshipping | 1h | ⊘Not fired | — | — | — | Mar 5, 2026 | - | |
| 30977400 | Item authenticity concern | Solved | Normal | Janice McGlynn | — | Mr. Cade Senger | samplesreturns | 1d 9h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 41369352 | Foundation match help | Solved | Normal | Janice McGlynn | — | Faith Hilll | loyaltyshade-match | 1h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 20933210 | Allergic reaction concern | Pending | Normal | Janice McGlynn | — |  Chaz Renner | shippingbopisrefund | - | —Skipped | — | — | — | Feb 22, 2026 | - | |
| 82140732 | Where is my order? | Solved | Normal | Janice McGlynn | — | Mr. Eliza Gerhold IV | Phone | wholesalefragranceloyalty | 1d | ⊘Not fired | — | — | — | Feb 21, 2026 | - |
| 16186530 | Foundation match help | Solved | Urgent | Janice McGlynn | — |  Dr. Mandy McLaughlin | samples | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 19263119 | Cancel order request | Solved | Normal | Janice McGlynn | — |  Kaela Friesen | fragrance | 23h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 12059736 | Address change after shipping | Open | Normal | Janice McGlynn | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Jan 24, 2026 | - | |
| 83918003 | Missing items in shipment | Pending | Normal | Janice McGlynn | — | Mr. Lonie Hudson | damagedsamples | - | —Skipped | — | — | — | Jan 13, 2026 | - | |
| 96022872 | Shipping cost question | Solved | Low | Janice McGlynn | — |  Lily Raynor | fragranceloyalty | 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 40129977 | Loyalty points not posting | Solved | High | Janice McGlynn | — | Amely Pacocha | Phone | shippingapp | 9h | ●Responded | 3/5 | — | — | Nov 26, 2025 | - |
| 43368146 | Pro discount enrollment | Closed | Low | Janice McGlynn | — |  Jacklyn Dare | — | 3h | ⊘Not fired | — | — | — | Nov 19, 2025 | Nov 20, 2025 | |
| 24694805 | Discount code not working | Solved | Normal | Janice McGlynn | — | Mr. Lonie Hudson | Chat | shippingappgift-card | 5h | ⊘Not fired | — | — | — | Nov 18, 2025 | - |
| 85615059 | Missing samples in order | Solved | High | Janice McGlynn | — | Mr. Eliza Gerhold IV | Chat | influencerbopis | 4h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 84269780 | Store experience feedback | Open | Normal | Janice McGlynn | — | Faith Hilll | returnsshipping | - | —Skipped | — | — | — | Nov 1, 2025 | - | |
| 25169973 | BOPIS pickup not ready | Solved | High | Janice McGlynn | — | Steve O'Conner | Phone | gift-cardrefunddamaged | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 98977743 | Shipping cost question | Open | Normal | Janice McGlynn | — | Dr. Mandy McLaughlin | Phone | damagedshipping | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 20153858 | Missing samples in order | Solved | Low | Janice McGlynn | — |  Garth Dooley | refund | 15h | ●Responded | 3/5 | — | — | Sep 29, 2025 | - | |
| 36854081 | Foundation match help | Solved | Low | Janice McGlynn | — | Kaela Friesen | Social | fragrancerefund | 4h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 57033946 | Shipping cost question | Solved | Normal | Janice McGlynn | — |  Julie Hodkiewicz | Chat | samplesloyaltyshade-match | 10h | ●Responded | 5/5 | — | — | Sep 6, 2025 | - |
| 47260224 | Store experience feedback | Solved | Normal | Janice McGlynn | — | Miss Amber Hintz Sr. | shade-match | 4h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - | |
| 58702361 | BOPIS order cancelled at store | Solved | Normal | Janice McGlynn | — |  Eula McKenzie | influencervip | 2h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | |
| 90971052 | Cancel order request | Solved | Low | Janice McGlynn | — | Tommy Kuvalis | Chat | shade-matchgift-card | 9h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 26886487 | Klarna / Afterpay split issue | Solved | Normal | Janice McGlynn | — | Yazmin Jast | samplesshade-matchfragrance | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 10294553 | Influencer code not working | Solved | Normal | Janice McGlynn | — | Amely Pacocha | Phone | gift-cardrefund | 4h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - |
| 97583168 | Insider tier issue | Solved | Low | Janice McGlynn | — | Jacklyn Dare | Social | — | 16h | ⊘Not fired | — | — | — | Jul 8, 2025 | - |
| 27339565 | BOPIS order cancelled at store | Solved | Normal | Janice McGlynn | — | Kaela Friesen | Chat | app | 3h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - |
| 61600491 | Refund not received | Pending | Normal | Janice McGlynn | — | Mr. Eliza Gerhold IV | Chat | samplesrefundshade-match | - | —Skipped | — | — | — | Jun 19, 2025 | - |
| 48571519 | Item authenticity concern | Closed | Normal | Janice McGlynn | — | Mr. Cade Senger | wholesaleloyalty | 9h | ○Sent, no reply | — | — | — | May 22, 2025 | May 27, 2025 |