Mr. Damon Friesen
gerard_olson@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08295126 | Klarna / Afterpay split issue | Solved | Normal | Mr. Damon Friesen | — |  Miss Amber Hintz Sr. | Chat | shade-matchfragrance | 19h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 06262690 | Wholesale order question | Solved | Normal | Mr. Damon Friesen | — |  Yazmin Jast | bopisreturnsapp | 1d 18h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 32499975 | Refund not received | Solved | Low | Mr. Damon Friesen | — |  Leonard Waters-Howell | shade-match | 22h | ⊘Not fired | — | — | — | May 8, 2026 | - | |
| 10108869 | BOPIS pickup not ready | Closed | Normal | Mr. Damon Friesen | — |  Vilma Gusikowski | app | 15h | ⊘Not fired | — | — | — | May 1, 2026 | May 3, 2026 | |
| 72650249 | Item authenticity concern | Solved | Normal | Mr. Damon Friesen | — |  Kaela Friesen | fragranceinfluencershade-match | 3h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 53057832 | Loyalty points not posting | Solved | Normal | Mr. Damon Friesen | — |  Kip Schroeder IV | Chat | — | 5h | ●Responded | 9/11 | — | — | Apr 14, 2026 | - |
| 73102318 | Discount code not working | Closed | Normal | Mr. Damon Friesen | — | Miss Amber Hintz Sr. | bopis | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 20, 2026 | |
| 25625351 | Address change after shipping | Pending | Normal | Mr. Damon Friesen | — | Miss Amber Hintz Sr. | Chat | shade-matchvip | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 43549617 | Missing items in shipment | Solved | Urgent | Mr. Damon Friesen | — |  Julie Hodkiewicz | Social | influencershade-match | 19h | ⊘Not fired | — | — | — | Apr 9, 2026 | - |
| 44838080 | Order arrived damaged | Closed | Normal | Mr. Damon Friesen | — |  Mr. Cade Senger | sampleswholesaleshade-match | 12h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 13, 2026 | |
| 57904366 | Birthday gift not received | Solved | Normal | Mr. Damon Friesen | — |  Lily Raynor | fragrancedamaged | 2h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 62327553 | Discount code not working | Solved | Normal | Mr. Damon Friesen | — |  Chaz Renner | Phone | fragrance | 2d 23h | ●Responded | 9/11 | — | — | Apr 2, 2026 | - |
| 57942551 | Foundation match help | Solved | Normal | Mr. Damon Friesen | — | Chaz Renner | fragranceshippingdamaged | 14h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | |
| 16329846 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Damon Friesen | — | Yazmin Jast | bopis | 6h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 87945385 | Klarna / Afterpay split issue | Closed | Urgent | Mr. Damon Friesen | — |  Faith Hilll | fragrance | 3h | ●Responded | 5/5 | — | — | Mar 13, 2026 | Mar 18, 2026 | |
| 31767970 | Influencer code not working | Closed | High | Mr. Damon Friesen | — |  Steve O'Conner | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 11, 2026 |
| 97242015 | Influencer code not working | Solved | Normal | Mr. Damon Friesen | — |  Dr. Mandy McLaughlin | loyaltysamplesdamaged | 5d 11h | ●Responded | 1/11 | — | — | Mar 3, 2026 | - | |
| 64813843 | Foundation match help | Solved | High | Mr. Damon Friesen | — | Kip Schroeder IV | refundwholesale | 1d 23h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 14160872 | Refund not received | Solved | Normal | Mr. Damon Friesen | — | Chaz Renner | — | 22h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 97181046 | Question about product ingredients | Pending | Normal | Mr. Damon Friesen | — |  Mr. Eliza Gerhold IV | shippingreturnsvip | - | —Skipped | — | — | — | Feb 25, 2026 | - | |
| 29833598 | Shipping cost question | Solved | Low | Mr. Damon Friesen | — | Kaela Friesen | vipinfluencershipping | 6h | ●Responded | 2/5 | — | — | Feb 19, 2026 | - | |
| 61486169 | Loyalty points not posting | Solved | Normal | Mr. Damon Friesen | — | Chaz Renner | fragrance | 1d 15h | ⊘Not fired | — | — | — | Feb 15, 2026 | - | |
| 74159577 | Refund not received | Closed | Low | Mr. Damon Friesen | — | Leonard Waters-Howell | refundvip | 1d 14h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 | |
| 39167902 | Cancel subscription / Auto-replenish | Closed | High | Mr. Damon Friesen | — | Faith Hilll | Chat | appdamagedreturns | 3h | ●Responded | 1/11 | — | — | Jan 13, 2026 | Jan 16, 2026 |
| 38799906 | Shipping cost question | Pending | Urgent | Mr. Damon Friesen | — | Yazmin Jast | bopisdamaged | - | —Skipped | — | — | — | Dec 10, 2025 | - | |
| 09993305 | Store experience feedback | Open | Normal | Mr. Damon Friesen | — | Mr. Cade Senger | wholesaleloyalty | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 21300223 | Store experience feedback | Closed | High | Mr. Damon Friesen | — |  Darryl Jacobi | bopisinfluencerapp | 7d 15h | ●Responded | 2/5 | — | — | Dec 1, 2025 | Dec 14, 2025 | |
| 67432884 | Where is my order? | Solved | Normal | Mr. Damon Friesen | — |  Tommy Kuvalis | bopisdamaged | 17h | ●Responded | 2/5 | — | — | Nov 14, 2025 | - | |
| 01479076 | Cancel order request | Closed | High | Mr. Damon Friesen | — |  Amely Pacocha | Chat | loyaltyapp | 5h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 16, 2025 |
| 27000468 | Birthday gift not received | Solved | Normal | Mr. Damon Friesen | — | Vilma Gusikowski | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 53981685 | Influencer code not working | Solved | Normal | Mr. Damon Friesen | — | Yazmin Jast | Phone | — | 13h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 57085625 | App login problem | Open | Normal | Mr. Damon Friesen | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Nov 6, 2025 | - | |
| 34410369 | App login problem | Closed | Normal | Mr. Damon Friesen | — | Faith Hilll | Chat | influencerrefund | 22h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 8, 2025 |
| 38748341 | Restock alert for backorder | Solved | Urgent | Mr. Damon Friesen | — | Mr. Cade Senger | — | 7h | ●Responded | 2/5 | — | — | Oct 13, 2025 | - | |
| 21641202 | BOPIS pickup not ready | Closed | High | Mr. Damon Friesen | — |  Eula McKenzie | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 13, 2025 |
| 01288123 | Question about product ingredients | Closed | High | Mr. Damon Friesen | — |  Mr. Skyla Trantow | Chat | shippingsamples | 10h | ●Responded | 10/11 | — | — | Oct 3, 2025 | Oct 8, 2025 |
| 39386025 | Cancel subscription / Auto-replenish | Pending | Low | Mr. Damon Friesen | — |  Oscar O'Hara | Chat | loyalty | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 79869672 | Cancel subscription / Auto-replenish | Closed | Normal | Mr. Damon Friesen | — | Oscar O'Hara | wholesale | 2d 8h | ●Responded | 3/5 | — | — | Sep 19, 2025 | Sep 23, 2025 | |
| 75998562 | Birthday gift not received | Pending | Normal | Mr. Damon Friesen | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Sep 17, 2025 | - |
| 88264557 | Order arrived damaged | Solved | Normal | Mr. Damon Friesen | — |  Mr. Lonie Hudson | Social | vipgift-cardshipping | 1d | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 52600433 | Address change after shipping | Solved | Low | Mr. Damon Friesen | — | Mr. Skyla Trantow | bopiswholesale | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 54465193 | Address change after shipping | Closed | Normal | Mr. Damon Friesen | — | Miss Amber Hintz Sr. | appvip | 5h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 22, 2025 | |
| 56412574 | App crashes at checkout | Closed | Low | Mr. Damon Friesen | — | Chaz Renner | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 21, 2025 |
| 45458667 | Wrong shade sent | Solved | Normal | Mr. Damon Friesen | — | Tommy Kuvalis | Chat | appwholesalegift-card | 6h | ●Responded | 5/5 | — | — | Aug 13, 2025 | - |
| 00061892 | Order arrived damaged | Solved | Normal | Mr. Damon Friesen | — | Leonard Waters-Howell | damaged | 3h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 34392648 | Where is my order? | Solved | Normal | Mr. Damon Friesen | — |  Jacklyn Dare | loyalty | 23h | ●Responded | 4/5 | — | — | Jul 11, 2025 | - | |
| 04872202 | BOPIS pickup not ready | Solved | High | Mr. Damon Friesen | — | Faith Hilll | Phone | — | 17h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - |
| 40257290 | Order arrived damaged | Solved | Urgent | Mr. Damon Friesen | — | Amely Pacocha | Chat | bopis | 10h | ●Responded | 5/5 | — | — | Jun 27, 2025 | - |
| 28868386 | Restock alert for backorder | Solved | Normal | Mr. Damon Friesen | — | Darryl Jacobi | refundshade-match | 1d 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 65406433 | Refund not received | Solved | High | Mr. Damon Friesen | — | Jacklyn Dare | shipping | 1h | ⊘Not fired | — | — | — | Jun 10, 2025 | - |