Stephen Kozey
carole.boehm@yahoo.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40760019 | Missing samples in order | Pending | Normal | Stephen Kozey | — |  Yazmin Jast | gift-cardsamples | - | —Skipped | — | — | — | May 20, 2026 | - | |
| 97865382 | Refund not received | Solved | High | Stephen Kozey | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 90639616 | Discount code not working | Solved | Normal | Stephen Kozey | — |  Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 79595656 | Loyalty points not posting | Pending | Low | Stephen Kozey | — |  Chaz Renner | Chat | returns | - | —Skipped | — | — | — | Apr 20, 2026 | - |
| 47363410 | Restock alert for backorder | Closed | Normal | Stephen Kozey | — |  Eula McKenzie | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 46382055 | Pro discount enrollment | Solved | Normal | Stephen Kozey | — |  Vilma Gusikowski | shipping | 3d 17h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 65464215 | Price match request | Solved | Normal | Stephen Kozey | — | Chaz Renner | appdamaged | 16h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 71163186 | Refund not received | Solved | Normal | Stephen Kozey | — |  Faith Hilll | refund | 17h | ⊘Not fired | — | — | — | Mar 11, 2026 | - | |
| 19377123 | Store experience feedback | Solved | Normal | Stephen Kozey | — | Eula McKenzie | Chat | influencer | 14h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 82396518 | Cancel subscription / Auto-replenish | Solved | Urgent | Stephen Kozey | — |  Jacklyn Dare | Chat | — | 2d 8h | ●Responded | 1/5 | — | — | Mar 2, 2026 | - |
| 41571813 | BOPIS order cancelled at store | Closed | Normal | Stephen Kozey | — |  Mr. Lonie Hudson | appbopisshade-match | 12h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 30, 2026 | |
| 78839820 | Where is my order? | Solved | Low | Stephen Kozey | — | Eula McKenzie | Chat | returns | 20h | ●Responded | 1/5 | — | — | Dec 25, 2025 | - |
| 91385024 | Price match request | Closed | High | Stephen Kozey | — |  Oscar O'Hara | Phone | loyalty | 11h | ●Responded | 1/5 | — | — | Dec 15, 2025 | Dec 18, 2025 |
| 32077880 | Wholesale order question | Closed | Normal | Stephen Kozey | — |  Leonard Waters-Howell | Phone | shade-matchdamaged | 1h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 16, 2025 |
| 61085559 | Address change after shipping | Closed | High | Stephen Kozey | — | Jacklyn Dare | — | 9h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 16, 2025 | |
| 53669106 | Restock alert for backorder | Solved | High | Stephen Kozey | — |  Katrina Johns | fragranceinfluencerwholesale | 6d 23h | ●Responded | 3/5 | — | — | Dec 10, 2025 | - | |
| 58458625 | Price match request | Closed | Normal | Stephen Kozey | — | Chaz Renner | loyaltyreturns | 9h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 68059437 | Discount code not working | Solved | Normal | Stephen Kozey | — |  Kip Schroeder IV | Chat | refund | 13h | ●Responded | 5/5 | — | — | Dec 4, 2025 | - |
| 74954603 | App login problem | Solved | Normal | Stephen Kozey | — | Vilma Gusikowski | Phone | bopissamples | 2h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 82391044 | Wrong shade sent | Solved | Normal | Stephen Kozey | — |  Lily Raynor | wholesale | 1d 9h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 13302852 | Shipping cost question | Solved | Low | Stephen Kozey | — |  Tommy Kuvalis | influencer | 3h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 12969961 | Restock alert for backorder | Solved | Normal | Stephen Kozey | — | Lily Raynor | Chat | — | 19h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - |
| 37563695 | Cancel subscription / Auto-replenish | Solved | Normal | Stephen Kozey | — | Eula McKenzie | — | 19h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 40147136 | BOPIS pickup not ready | Closed | Normal | Stephen Kozey | — | Mr. Skyla Trantow | shade-match | 22h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 5, 2025 | |
| 94251930 | Cancel subscription / Auto-replenish | Solved | Normal | Stephen Kozey | — | Vilma Gusikowski | influencergift-cardbopis | 6h | ⊘Not fired | — | — | — | Sep 8, 2025 | - | |
| 29082477 | Lost package follow-up | Open | Normal | Stephen Kozey | — | Lily Raynor | Chat | loyalty | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 48036266 | Insider tier issue | Solved | Normal | Stephen Kozey | — | Chaz Renner | — | 2d 16h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 59161777 | Wrong shade sent | Closed | High | Stephen Kozey | — |  Amely Pacocha | samplesrefund | 13h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 22, 2025 | |
| 51305736 | Missing items in shipment | Solved | Normal | Stephen Kozey | — | Oscar O'Hara | damaged | 22h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 40384824 | Gift card balance question | Closed | Normal | Stephen Kozey | — | Mr. Skyla Trantow | shippingsamplesloyalty | 2d 22h | ●Responded | 4/5 | — | — | Jun 23, 2025 | Jun 28, 2025 | |
| 27333367 | Gift card balance question | Solved | Normal | Stephen Kozey | — | Oscar O'Hara | bopis | 3h | ⊘Not fired | — | — | — | May 30, 2025 | - |