Stephen Kozey
carole.boehm@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | I will never recommend this brand again. Truly terrible support. | 82396518Cancel subscription / Auto-replenish | Stephen Kozey |  Jacklyn Dare | Mar 5, 2026, 11:44 PM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 78839820Where is my order? | Stephen Kozey |  Eula McKenzie | Dec 28, 2025, 4:46 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 53669106Restock alert for backorder | Stephen Kozey |  Katrina Johns | Dec 18, 2025, 7:10 PM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 91385024Price match request | Stephen Kozey |  Oscar O'Hara | Dec 18, 2025, 1:20 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 61085559Address change after shipping | Stephen Kozey | Jacklyn Dare | Dec 13, 2025, 11:32 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 68059437Discount code not working | Stephen Kozey |  Kip Schroeder IV | Dec 7, 2025, 2:31 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 58458625Price match request | Stephen Kozey |  Chaz Renner | Dec 6, 2025, 12:08 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 12969961Restock alert for backorder | Stephen Kozey |  Lily Raynor | Oct 26, 2025, 1:29 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 40384824Gift card balance question | Stephen Kozey |  Mr. Skyla Trantow | Jun 28, 2025, 9:59 AM |