Kirsten Becker
bethany56@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51702152 | Allergic reaction concern | Solved | Low | — | bopisgift-card | 9d 18h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |||
| 40562884 | Missing items in shipment | Closed | Low | — | shade-match | 7h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 18, 2026 | |||
| 07023237 | Refund not received | Solved | Normal | — | samplesbopisinfluencer | 11h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |||
| 26015345 | Restock alert for backorder | Closed | High | — | damagedapp | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 | |||
| 50820961 | Pro discount enrollment | Solved | Normal | — | returnsgift-cardfragrance | 22h | ●Responded | 1/11 | — | — | Apr 3, 2026 | - | |||
| 53088570 | Cancel subscription / Auto-replenish | Pending | Normal | — | samplesbopis | - | —Skipped | — | — | — | Mar 3, 2026 | - | |||
| 10399367 | Birthday gift not received | Closed | Low | — | — | 2d 21h | ●Responded | 4/5 | — | — | Mar 3, 2026 | Mar 13, 2026 | |||
| 59557503 | Gift card balance question | Solved | High | — | — | 1h | ●Responded | 4/5 | — | — | Feb 26, 2026 | - | |||
| 30186746 | Return after 30-day window | Solved | High | — | Chat | refundbopisshipping | 5d 11h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | ||
| 98655264 | Missing items in shipment | Closed | Normal | — | fragrance | 21h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 23, 2026 | |||
| 27150233 | Birthday gift not received | Solved | High | — | shade-matchreturnsgift-card | 9h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |||
| 50447568 | Lost package follow-up | Solved | Normal | — | Phone | shipping | 16h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 08548641 | Restock alert for backorder | Solved | Normal | — | — | 1d 22h | ●Responded | 3/5 | — | — | Feb 5, 2026 | - | |||
| 99445565 | Insider tier issue | Solved | Normal | — | damagedappbopis | 1d 21h | ⊘Not fired | — | — | — | Jan 23, 2026 | - | |||
| 60720362 | Discount code not working | Solved | Low | — | returns | 3h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 61451486 | Influencer code not working | Solved | Normal | — | influencerfragrance | 1h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |||
| 63504177 | Insider tier issue | Pending | Urgent | — | loyaltyrefundinfluencer | - | —Skipped | — | — | — | Dec 1, 2025 | - | |||
| 57534237 | Price match request | Solved | Normal | — | wholesaleinfluencer | 2h | ●Responded | 5/5 | — | — | Oct 29, 2025 | - | |||
| 98625225 | Wrong shade sent | Open | Low | — | — | - | —Skipped | — | — | — | Oct 20, 2025 | - | |||
| 70831210 | Cancel subscription / Auto-replenish | Solved | Low | — | shippingsamplesrefund | 2d 7h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |||
| 11307482 | Order arrived damaged | Solved | Normal | — | Chat | — | 20h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - | ||
| 72842678 | BOPIS order cancelled at store | Solved | Normal | — | Chat | samples | 23h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | ||
| 07417232 | Insider tier issue | Solved | High | — | Chat | refunddamagedloyalty | 17h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | ||
| 62148293 | Lost package follow-up | Closed | Normal | — | wholesale | 1h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 5, 2025 | |||
| 44512292 | Influencer code not working | Closed | Normal | — | samples | 10h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |||
| 26821424 | BOPIS order cancelled at store | Solved | High | — | Chat | appsampleswholesale | 2d 23h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | ||
| 14364982 | Klarna / Afterpay split issue | Solved | Normal | — | samplesshipping | 3h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |||
| 93282586 | Loyalty points not posting | Solved | Low | — | Chat | app | 21h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | ||
| 90181645 | Wholesale order question | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 12188412 | Refund not received | Closed | High | — | Chat | returns | 11h | ●Responded | 1/5 | — | — | Aug 29, 2025 | Sep 1, 2025 | ||
| 39965677 | Discount code not working | Solved | High | — | Chat | damagedshade-matchrefund | 10h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | ||
| 13399708 | Order arrived damaged | Solved | Normal | — | bopis | 22h | ⊘Not fired | — | — | — | Aug 6, 2025 | - | |||
| 18768389 | Wholesale order question | Solved | Normal | — | Chat | returnssamplesrefund | 9h | ●Responded | 4/5 | — | — | Jul 29, 2025 | - | ||
| 43261859 | Order arrived damaged | Solved | High | — | Phone | wholesaleinfluencer | 2d 16h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | ||
| 63220516 | Allergic reaction concern | Open | High | — | Phone | shade-matchrefundbopis | - | —Skipped | — | — | — | Jul 15, 2025 | - | ||
| 26515354 | Restock alert for backorder | Solved | Normal | — | Social | — | 6h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | ||
| 79141940 | Discount code not working | Closed | Normal | — | Chat | fragrancewholesalereturns | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 10, 2025 | ||
| 97196363 | Shipping cost question | Solved | Low | — | Phone | — | 3h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - | ||
| 23311474 | Return after 30-day window | Closed | Low | — | Chat | returnswholesalerefund | 16h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 3, 2025 | ||
| 92211168 | Lost package follow-up | Solved | Urgent | — | Chat | wholesalebopis | 1d 12h | ●Responded | 3/5 | — | — | Jun 26, 2025 | - | ||
| 63620612 | Loyalty points not posting | Solved | Normal | — | Chat | wholesalebopis | 4h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | ||
| 80457527 | Restock alert for backorder | Pending | Normal | — | Phone | loyaltyshade-matchshipping | - | —Skipped | — | — | — | Jun 20, 2025 | - | ||
| 41097109 | Lost package follow-up | Solved | Normal | — | — | 1d 19h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 83295216 | Pro discount enrollment | Closed | Normal | — | refundwholesalebopis | 20h | ⊘Not fired | — | — | — | Jun 1, 2025 | Jun 8, 2025 | |||
| 41757514 | Discount code not working | Closed | Normal | — | gift-card | 2d 11h | ○Sent, no reply | — | — | — | May 27, 2025 | May 31, 2025 |