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CustomersKirsten Becker

Kirsten Becker

bethany56@hotmail.com
Tickets45Responses13
Showing 1 - 45 of 45
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
51702152Allergic reaction concernSolvedLowKirsten Becker—Yazmin JastEmail
bopisgift-card
9d 18h○Sent, no reply———May 21, 2026-
40562884Missing items in shipmentClosedLowKirsten Becker—Ignatius CummerataEmail
shade-match
7h●Responded5/5——Apr 17, 2026Apr 18, 2026
07023237Refund not receivedSolvedNormalKirsten Becker—Steve O'ConnerEmail
samplesbopisinfluencer
11h○Sent, no reply———Apr 14, 2026-
26015345Restock alert for backorderClosedHighKirsten Becker—Lily RaynorEmail
damagedapp
1h○Sent, no reply———Apr 10, 2026Apr 16, 2026
50820961Pro discount enrollmentSolvedNormalKirsten Becker—Mr. Cade SengerEmail
returnsgift-cardfragrance
22h●Responded1/11——Apr 3, 2026-
53088570Cancel subscription / Auto-replenishPendingNormalKirsten Becker—Jacklyn DareEmail
samplesbopis
-—Skipped———Mar 3, 2026-
10399367Birthday gift not receivedClosedLowKirsten Becker—Kip Schroeder IVEmail—2d 21h●Responded4/5——Mar 3, 2026Mar 13, 2026
59557503Gift card balance questionSolvedHighKirsten Becker—Lily RaynorEmail—1h●Responded4/5——Feb 26, 2026-
30186746Return after 30-day windowSolvedHighKirsten Becker—Tommy KuvalisChat
refundbopisshipping
5d 11h⊘Not fired———Feb 25, 2026-
98655264Missing items in shipmentClosedNormalKirsten Becker—Kaela FriesenEmail
fragrance
21h○Sent, no reply———Feb 20, 2026Feb 23, 2026
27150233Birthday gift not receivedSolvedHighKirsten Becker—Mr. Eliza Gerhold IVEmail
shade-matchreturnsgift-card
9h○Sent, no reply———Feb 17, 2026-
50447568Lost package follow-upSolvedNormalKirsten Becker—Oscar O'HaraPhone
shipping
16h○Sent, no reply———Feb 13, 2026-
08548641Restock alert for backorderSolvedNormalKirsten Becker—Amely PacochaEmail—1d 22h●Responded3/5——Feb 5, 2026-
99445565Insider tier issueSolvedNormalKirsten Becker—Darryl JacobiEmail
damagedappbopis
1d 21h⊘Not fired———Jan 23, 2026-
60720362Discount code not workingSolvedLowKirsten Becker—Kaela FriesenEmail
returns
3h○Sent, no reply———Dec 22, 2025-
61451486Influencer code not workingSolvedNormalKirsten Becker—Ignatius CummerataEmail
influencerfragrance
1h○Sent, no reply———Dec 15, 2025-
63504177Insider tier issuePendingUrgentKirsten Becker—Oscar O'HaraEmail
loyaltyrefundinfluencer
-—Skipped———Dec 1, 2025-
57534237Price match requestSolvedNormalKirsten Becker—Katrina JohnsEmail
wholesaleinfluencer
2h●Responded5/5——Oct 29, 2025-
98625225Wrong shade sentOpenLowKirsten Becker—Steve O'ConnerEmail—-—Skipped———Oct 20, 2025-
70831210Cancel subscription / Auto-replenishSolvedLowKirsten Becker—Julie HodkiewiczEmail
shippingsamplesrefund
2d 7h○Sent, no reply———Oct 19, 2025-
11307482Order arrived damagedSolvedNormalKirsten Becker—Mr. Lonie HudsonChat—20h●Responded5/5——Oct 16, 2025-
72842678BOPIS order cancelled at storeSolvedNormalKirsten Becker—Faith HilllChat
samples
23h●Responded5/5——Oct 10, 2025-
07417232Insider tier issueSolvedHighKirsten Becker—Kip Schroeder IVChat
refunddamagedloyalty
17h○Sent, no reply———Oct 10, 2025-
62148293Lost package follow-upClosedNormalKirsten Becker—Ignatius CummerataEmail
wholesale
1h●Responded5/5——Oct 3, 2025Oct 5, 2025
44512292Influencer code not workingClosedNormalKirsten Becker—Julie HodkiewiczEmail
samples
10h○Sent, no reply———Oct 3, 2025Oct 10, 2025
26821424BOPIS order cancelled at storeSolvedHighKirsten Becker—Steve O'ConnerChat
appsampleswholesale
2d 23h○Sent, no reply———Oct 2, 2025-
14364982Klarna / Afterpay split issueSolvedNormalKirsten Becker—Ignatius CummerataEmail
samplesshipping
3h○Sent, no reply———Sep 29, 2025-
93282586Loyalty points not postingSolvedLowKirsten Becker—Kaela FriesenChat
app
21h○Sent, no reply———Sep 20, 2025-
90181645Wholesale order questionSolvedNormalKirsten Becker—Darryl JacobiEmail—4h○Sent, no reply———Sep 13, 2025-
12188412Refund not receivedClosedHighKirsten Becker—Yazmin JastChat
returns
11h●Responded1/5——Aug 29, 2025Sep 1, 2025
39965677Discount code not workingSolvedHighKirsten Becker—Ignatius CummerataChat
damagedshade-matchrefund
10h○Sent, no reply———Aug 15, 2025-
13399708Order arrived damagedSolvedNormalKirsten Becker—Ignatius CummerataEmail
bopis
22h⊘Not fired———Aug 6, 2025-
18768389Wholesale order questionSolvedNormalKirsten Becker—Miss Amber Hintz Sr.Chat
returnssamplesrefund
9h●Responded4/5——Jul 29, 2025-
43261859Order arrived damagedSolvedHighKirsten Becker—Chaz RennerPhone
wholesaleinfluencer
2d 16h○Sent, no reply———Jul 17, 2025-
63220516Allergic reaction concernOpenHighKirsten Becker—Katrina JohnsPhone
shade-matchrefundbopis
-—Skipped———Jul 15, 2025-
26515354Restock alert for backorderSolvedNormalKirsten Becker—Kaela FriesenSocial—6h⊘Not fired———Jul 9, 2025-
79141940Discount code not workingClosedNormalKirsten Becker—Miss Amber Hintz Sr.Chat
fragrancewholesalereturns
5h○Sent, no reply———Jul 3, 2025Jul 10, 2025
97196363Shipping cost questionSolvedLowKirsten Becker—Kip Schroeder IVPhone—3h●Responded5/5——Jun 30, 2025-
23311474Return after 30-day windowClosedLowKirsten Becker—Lily RaynorChat
returnswholesalerefund
16h○Sent, no reply———Jun 27, 2025Jul 3, 2025
92211168Lost package follow-upSolvedUrgentKirsten Becker—Dr. Mandy McLaughlinChat
wholesalebopis
1d 12h●Responded3/5——Jun 26, 2025-
63620612Loyalty points not postingSolvedNormalKirsten Becker—Lily RaynorChat
wholesalebopis
4h○Sent, no reply———Jun 21, 2025-
80457527Restock alert for backorderPendingNormalKirsten Becker—Chaz RennerPhone
loyaltyshade-matchshipping
-—Skipped———Jun 20, 2025-
41097109Lost package follow-upSolvedNormalKirsten Becker—Vilma GusikowskiEmail—1d 19h○Sent, no reply———Jun 19, 2025-
83295216Pro discount enrollmentClosedNormalKirsten Becker—Faith HilllEmail
refundwholesalebopis
20h⊘Not fired———Jun 1, 2025Jun 8, 2025
41757514Discount code not workingClosedNormalKirsten Becker—Oscar O'HaraEmail
gift-card
2d 11h○Sent, no reply———May 27, 2025May 31, 2025
Page 1 of 1

Properties

Customer
Name
Kirsten Becker
Email
bethany56@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
14,325
Lifetime spend
517
Last purchase
Mar 17, 2026
Skin tone
—
Foundation shade
22N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Dior, Diptyque
YTD spend
181
App installed
—
App last opened
May 10, 2026
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
62
Total orders
9
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 21, 2026
Responses
Avg rating
3.85