Leona Kassulke
sven11@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09598005 | Where is my order? | Solved | High | Leona Kassulke | — |  Katrina Johns | — | 3h | ●Responded | 5/5 | — | — | May 22, 2026 | - | |
| 57668439 | Return after 30-day window | Closed | High | Leona Kassulke | — |  Yazmin Jast | Chat | damagedinfluencer | 4h | ●Responded | 4/11 | — | — | May 18, 2026 | May 21, 2026 |
| 45046120 | Gift card balance question | Solved | High | Leona Kassulke | — |  Eula McKenzie | shippingwholesale | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 23985511 | Store experience feedback | Closed | Normal | Leona Kassulke | — |  Mr. Lonie Hudson | shade-matchvip | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | May 5, 2026 | |
| 34671738 | Restock alert for backorder | Solved | Normal | Leona Kassulke | — |  Chaz Renner | gift-cardwholesaleshipping | 3d 13h | ●Responded | 3/5 | — | — | Apr 24, 2026 | - | |
| 09254616 | Foundation match help | Closed | Normal | Leona Kassulke | — |  Leonard Waters-Howell | influencer | 12h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 29, 2026 | |
| 26249844 | Discount code not working | Closed | Low | Leona Kassulke | — |  Mr. Eliza Gerhold IV | Chat | appwholesale | 9d 11h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 24, 2026 |
| 34399765 | Allergic reaction concern | Solved | Normal | Leona Kassulke | — |  Faith Hilll | Chat | damaged | 2d 14h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 29235551 | Shipping cost question | Solved | Low | Leona Kassulke | — |  Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 72759499 | Price match request | Closed | Low | Leona Kassulke | — |  Jacklyn Dare | fragrancebopisdamaged | 22h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 7, 2026 | |
| 08283983 | Price match request | Pending | Normal | Leona Kassulke | — |  Lily Raynor | Chat | bopisloyaltyapp | - | —Skipped | — | — | — | Feb 24, 2026 | - |
| 36025916 | App crashes at checkout | Solved | Low | Leona Kassulke | — | Chaz Renner | Chat | refund | 10h | ⊘Not fired | — | — | — | Feb 23, 2026 | - |
| 32323192 | Pro discount enrollment | Pending | High | Leona Kassulke | — |  Vilma Gusikowski | Chat | fragrance | - | —Skipped | — | — | — | Jan 15, 2026 | - |
| 36867365 | BOPIS order cancelled at store | Solved | Normal | Leona Kassulke | — | Chaz Renner | appinfluencershipping | 2h | ●Responded | 2/5 | — | — | Jan 15, 2026 | - | |
| 56533631 | Shipping cost question | Pending | Low | Leona Kassulke | — |  Dr. Mandy McLaughlin | Chat | refundwholesale | - | —Skipped | — | — | — | Jan 8, 2026 | - |
| 04420063 | Lost package follow-up | Solved | Normal | Leona Kassulke | — | Vilma Gusikowski | samplesgift-card | 2h | ●Responded | 5/5 | — | — | Dec 17, 2025 | - | |
| 90269981 | Klarna / Afterpay split issue | Solved | High | Leona Kassulke | — |  Steve O'Conner | bopisshippinggift-card | 1h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 12949087 | Discount code not working | Closed | Normal | Leona Kassulke | — | Dr. Mandy McLaughlin | Chat | returns | 6h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 27, 2025 |
| 19913503 | Restock alert for backorder | Pending | High | Leona Kassulke | — | Yazmin Jast | Chat | bopis | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 70331414 | App login problem | Pending | Low | Leona Kassulke | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 95483032 | Item authenticity concern | Solved | Normal | Leona Kassulke | — | Vilma Gusikowski | samplesgift-card | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 34792582 | Where is my order? | Closed | Low | Leona Kassulke | — | Eula McKenzie | — | 8h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 87855652 | Loyalty points not posting | Solved | Normal | Leona Kassulke | — |  Amely Pacocha | shade-matchfragrancesamples | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 93465103 | Missing items in shipment | Solved | Normal | Leona Kassulke | — |  Miss Amber Hintz Sr. | samplesgift-card | 9h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 19488252 | Pro discount enrollment | Solved | Normal | Leona Kassulke | — | Jacklyn Dare | Chat | returnsvip | 2h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - |
| 46823998 | Price match request | Closed | High | Leona Kassulke | — | Leonard Waters-Howell | influencer | 4h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 11, 2025 | |
| 44205624 | Missing items in shipment | Solved | High | Leona Kassulke | — | Vilma Gusikowski | — | 3h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 38343982 | Birthday gift not received | Solved | Low | Leona Kassulke | — |  Ignatius Cummerata | fragrancevipshipping | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 95611462 | Klarna / Afterpay split issue | Solved | Normal | Leona Kassulke | — | Yazmin Jast | Chat | shippingvipgift-card | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 05064388 | Refund not received | Solved | High | Leona Kassulke | — | Amely Pacocha | wholesale | 6h | ●Responded | 3/5 | — | — | Sep 7, 2025 | - | |
| 64004941 | Gift card balance question | Solved | Normal | Leona Kassulke | — |  Mr. Cade Senger | Chat | — | 4h | ●Responded | 5/5 | — | — | Sep 4, 2025 | - |
| 82180181 | Pro discount enrollment | Closed | Normal | Leona Kassulke | — |  Kaela Friesen | Chat | appshipping | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 37824170 | App crashes at checkout | Closed | Normal | Leona Kassulke | — | Steve O'Conner | loyalty | 1h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 17, 2025 | |
| 55805014 | Missing samples in order | Closed | Low | Leona Kassulke | — | Oscar O'Hara | gift-cardfragrancewholesale | 2h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 16, 2025 | |
| 62804595 | Shipping cost question | Solved | Low | Leona Kassulke | — |  Garth Dooley | Social | vip | 1d 2h | ⊘Not fired | — | — | — | Jul 20, 2025 | - |
| 25651484 | Missing samples in order | Solved | Normal | Leona Kassulke | — | Mr. Cade Senger | — | 16h | ●Responded | 10/11 | — | — | Jun 28, 2025 | - | |
| 13553370 | Where is my order? | Solved | Normal | Leona Kassulke | — | Lily Raynor | — | 2d 22h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |
| 08463855 | Restock alert for backorder | Solved | Normal | Leona Kassulke | — | Yazmin Jast | damagedwholesale | 2h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 30578690 | Wrong shade sent | Solved | Normal | Leona Kassulke | — | Garth Dooley | Chat | refundbopisdamaged | 1h | ●Responded | 9/11 | — | — | Jun 11, 2025 | - |
| 96715084 | Where is my order? | Solved | Urgent | Leona Kassulke | — |  Tommy Kuvalis | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 56261367 | BOPIS pickup not ready | Open | Normal | Leona Kassulke | — | Steve O'Conner | — | - | —Skipped | — | — | — | Jun 7, 2025 | - | |
| 18754722 | Return after 30-day window | Solved | High | Leona Kassulke | — |  Julie Hodkiewicz | vipreturns | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 93668862 | BOPIS order cancelled at store | Solved | Normal | Leona Kassulke | — | Mr. Cade Senger | vipdamaged | 9h | ○Sent, no reply | — | — | — | May 25, 2025 | - |