Claude Reinger-Beatty
lula27@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31800076 | App login problem | Solved | Normal | — | Social | fragrance | 4h | ⊘Not fired | — | — | — | May 14, 2026 | - | ||
| 48709741 | Shipping cost question | Solved | Normal | — | damagedvip | 1d 9h | ●Responded | 3/5 | — | — | May 13, 2026 | - | |||
| 76441166 | BOPIS pickup not ready | Solved | High | — | refund | 5h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |||
| 32290375 | Insider tier issue | Solved | Normal | — | Phone | wholesaleinfluencerapp | 2h | ⊘Not fired | — | — | — | May 2, 2026 | - | ||
| 01422437 | Insider tier issue | Solved | Normal | — | Chat | loyaltyvipbopis | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - | ||
| 84912449 | Item authenticity concern | Solved | High | — | wholesaledamaged | 19h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |||
| 27197158 | Discount code not working | Closed | Normal | — | gift-cardinfluencerrefund | 5h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 21, 2026 | |||
| 02684525 | Restock alert for backorder | Solved | Urgent | — | Chat | fragranceshipping | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | ||
| 12858392 | Restock alert for backorder | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Mar 27, 2026 | - | ||
| 26582487 | BOPIS order cancelled at store | Solved | Low | — | Phone | vipgift-card | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | ||
| 97603240 | Missing items in shipment | Solved | Normal | — | Chat | samplesshade-matchapp | 6h | ⊘Not fired | — | — | — | Mar 18, 2026 | - | ||
| 67185157 | Shipping cost question | Solved | Normal | — | fragranceloyalty | 1d 10h | ●Responded | 4/5 | — | — | Mar 13, 2026 | - | |||
| 24827237 | Pro discount enrollment | Closed | Low | — | influencerfragrance | 19h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |||
| 41561984 | Influencer code not working | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Mar 10, 2026 | - | ||
| 31095795 | Klarna / Afterpay split issue | Solved | Normal | — | loyaltyinfluencerfragrance | 1h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | |||
| 46449914 | Insider tier issue | Closed | Low | — | gift-cardbopis | 9h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 12, 2026 | |||
| 01998810 | Refund not received | Solved | Normal | — | vipgift-cardbopis | 7h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |||
| 72923995 | BOPIS pickup not ready | Pending | Normal | — | Chat | gift-cardsamples | - | —Skipped | — | — | — | Jan 12, 2026 | - | ||
| 45170054 | Allergic reaction concern | Pending | Low | — | appreturnsdamaged | - | —Skipped | — | — | — | Jan 9, 2026 | - | |||
| 40774188 | Klarna / Afterpay split issue | Closed | Low | — | Chat | sampleswholesaleshipping | 4h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 12, 2026 | ||
| 96878455 | Missing items in shipment | Closed | High | — | Chat | refundwholesale | 2h | ⊘Not fired | — | — | — | Jan 1, 2026 | Jan 6, 2026 | ||
| 40856946 | Lost package follow-up | Solved | Normal | — | Chat | vipinfluencer | 2d 22h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | ||
| 91876314 | App crashes at checkout | Solved | High | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | ||
| 14500378 | Restock alert for backorder | Solved | High | — | Chat | shippingwholesalerefund | 8h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | ||
| 63785498 | Missing items in shipment | Pending | High | — | damaged | - | —Skipped | — | — | — | Nov 26, 2025 | - | |||
| 50320305 | Store experience feedback | Pending | Normal | — | Chat | bopisdamaged | - | —Skipped | — | — | — | Oct 14, 2025 | - | ||
| 46739248 | Shipping cost question | Solved | Normal | — | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | ||
| 16931559 | Question about product ingredients | Solved | High | — | shippingrefundshade-match | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 09435605 | Price match request | Solved | Normal | — | fragrance | 1d 9h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 63998595 | Price match request | Solved | High | — | shippinginfluencersamples | 22h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |||
| 01206949 | App crashes at checkout | Solved | Normal | — | Chat | appbopisrefund | 19h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - | ||
| 80811356 | Question about product ingredients | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 3, 2025 | - | ||
| 46999189 | Wholesale order question | Closed | Normal | — | Chat | returns | 3h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 18, 2025 | ||
| 13987396 | Foundation match help | Closed | High | — | refundloyaltyvip | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |||
| 37836467 | Address change after shipping | Solved | High | — | Chat | — | 8h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - | ||
| 04069909 | Loyalty points not posting | Solved | High | — | wholesaleinfluencersamples | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |||
| 56611458 | Loyalty points not posting | Closed | Low | — | gift-cardsamplesrefund | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |||
| 14055756 | Order arrived damaged | Solved | Normal | — | loyaltyreturnsshade-match | 4h | ●Responded | 5/5 | — | — | Jul 16, 2025 | - | |||
| 07774472 | Cancel order request | Pending | Normal | — | Phone | appwholesale | - | —Skipped | — | — | — | Jun 26, 2025 | - | ||
| 68215746 | Store experience feedback | Closed | Normal | — | gift-card | 5h | ●Responded | 3/5 | — | — | Jun 26, 2025 | Jul 2, 2025 | |||
| 87482447 | Item authenticity concern | Solved | Normal | — | gift-cardinfluencer | 1d | ⊘Not fired | — | — | — | Jun 20, 2025 | - | |||
| 86971599 | Lost package follow-up | Closed | Normal | — | wholesale | 4h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 | |||
| 55670488 | Store experience feedback | Solved | Low | — | shippingshade-matchgift-card | 1h | ⊘Not fired | — | — | — | May 30, 2025 | - | |||
| 76954595 | Foundation match help | Solved | Urgent | — | damaged | 6h | ●Responded | 5/5 | — | — | May 27, 2025 | - |