Dashawn Hintz
cole.beer@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34657320 | Wrong shade sent | Closed | Normal | — | Chat | returnssamplesapp | 16h | ⊘Not fired | — | — | — | May 19, 2026 | May 27, 2026 | ||
| 55286744 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | shipping | 17h | ●Responded | 4/5 | — | — | May 19, 2026 | - | ||
| 08788146 | Missing samples in order | Solved | Low | — | Chat | vipbopis | 9h | ○Sent, no reply | — | — | — | May 17, 2026 | - | ||
| 95328714 | Loyalty points not posting | Pending | Normal | — | gift-cardfragrancebopis | - | —Skipped | — | — | — | May 4, 2026 | - | |||
| 09781591 | Foundation match help | Closed | Low | — | Social | influencer | 9h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 29, 2026 | ||
| 89096663 | Question about product ingredients | Solved | Normal | — | — | 1d | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | |||
| 64533189 | BOPIS order cancelled at store | Closed | High | — | refundgift-card | 2h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 3, 2026 | |||
| 22433793 | Wholesale order question | Solved | Normal | — | Phone | samplesshade-matchdamaged | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | ||
| 87392807 | Wrong shade sent | Closed | Normal | — | returnsshipping | 6h | ●Responded | 5/5 | — | — | Mar 18, 2026 | Mar 25, 2026 | |||
| 49754941 | Pro discount enrollment | Solved | Normal | — | Phone | shade-matchappinfluencer | 23h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | ||
| 11085857 | App crashes at checkout | Solved | Normal | — | Chat | returns | 17h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 17030614 | Allergic reaction concern | Solved | Normal | — | Chat | shippingapp | 15h | ●Responded | 10/11 | — | — | Mar 12, 2026 | - | ||
| 20376499 | Where is my order? | Closed | Normal | — | Phone | gift-cardreturnsshipping | 4d | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 14, 2026 | ||
| 00280945 | Cancel order request | Solved | High | — | — | 1h | ●Responded | 10/11 | — | — | Feb 27, 2026 | - | |||
| 98384755 | BOPIS order cancelled at store | Solved | Normal | — | Chat | wholesale | 6h | ●Responded | 2/5 | — | — | Feb 27, 2026 | - | ||
| 72452079 | Item authenticity concern | Solved | Normal | — | shippingsampleswholesale | 2d 6h | ●Responded | 3/5 | — | — | Feb 21, 2026 | - | |||
| 00768559 | Klarna / Afterpay split issue | Pending | Normal | — | samplesbopisinfluencer | - | —Skipped | — | — | — | Feb 20, 2026 | - | |||
| 43960266 | Discount code not working | Open | Low | — | vip | - | —Skipped | — | — | — | Feb 18, 2026 | - | |||
| 69367793 | Wrong shade sent | Solved | Normal | — | bopis | 1h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 15261171 | Loyalty points not posting | Solved | Normal | — | loyalty | 4h | ⊘Not fired | — | — | — | Jan 18, 2026 | - | |||
| 48261073 | Wrong shade sent | Solved | High | — | Chat | loyaltyfragrance | 15h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - | ||
| 18467736 | Discount code not working | Solved | Normal | — | Chat | refund | 4h | ⊘Not fired | — | — | — | Jan 1, 2026 | - | ||
| 29281038 | Missing items in shipment | Solved | Normal | — | Social | gift-cardapp | 5h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | ||
| 30493107 | Item authenticity concern | Solved | Urgent | — | — | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |||
| 53391889 | Loyalty points not posting | Solved | Normal | — | Chat | gift-card | 15h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | ||
| 42348199 | Missing samples in order | Closed | Low | — | — | 5h | ●Responded | 4/5 | — | — | Dec 15, 2025 | Dec 21, 2025 | |||
| 08584556 | Where is my order? | Solved | Normal | — | Chat | shipping | 12h | ⊘Not fired | — | — | — | Dec 5, 2025 | - | ||
| 90085215 | Question about product ingredients | Solved | High | — | — | 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |||
| 78187110 | Refund not received | Closed | High | — | Chat | influencerrefund | 9h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 | ||
| 84211228 | Wholesale order question | Open | Normal | — | — | - | —Skipped | — | — | — | Nov 13, 2025 | - | |||
| 35998048 | Shipping cost question | Solved | Normal | — | appinfluencervip | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |||
| 13047616 | Pro discount enrollment | Solved | Urgent | — | appinfluencer | 13h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |||
| 03086487 | Store experience feedback | Solved | Normal | — | Chat | refundshipping | 3h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | ||
| 57048670 | Gift card balance question | Solved | Normal | — | Chat | refundinfluencer | 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | ||
| 39623722 | Wholesale order question | Pending | Low | — | — | - | —Skipped | — | — | — | Oct 12, 2025 | - | |||
| 18644816 | Cancel subscription / Auto-replenish | Closed | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 30, 2025 | ||
| 66156250 | Shipping cost question | Solved | Low | — | Chat | shade-matchbopis | 6h | ⊘Not fired | — | — | — | Sep 21, 2025 | - | ||
| 06299881 | Foundation match help | Solved | Normal | — | Chat | loyaltyrefund | 22h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | ||
| 47696050 | Cancel order request | Solved | Urgent | — | shade-matchapployalty | 5h | ●Responded | 10/11 | — | — | Sep 4, 2025 | - | |||
| 70429362 | BOPIS pickup not ready | Closed | Normal | — | Chat | samplesinfluencerapp | 9h | ●Responded | 3/5 | — | — | Sep 3, 2025 | Sep 6, 2025 | ||
| 10357290 | App login problem | Closed | High | — | — | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 28, 2025 | |||
| 16107924 | Gift card balance question | Solved | Low | — | Chat | — | 2d 20h | ⊘Not fired | — | — | — | Aug 21, 2025 | - | ||
| 23395647 | Pro discount enrollment | Solved | High | — | shade-match | 4h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | |||
| 47034719 | Order arrived damaged | Closed | High | — | Chat | damagedvipsamples | 14h | ●Responded | 4/5 | — | — | Aug 16, 2025 | Aug 24, 2025 | ||
| 37085512 | Gift card balance question | Pending | Low | — | fragranceloyaltyinfluencer | - | —Skipped | — | — | — | Aug 12, 2025 | - | |||
| 75507437 | Missing samples in order | Solved | Normal | — | Chat | shipping | 1h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | ||
| 59356556 | BOPIS order cancelled at store | Closed | Low | — | loyalty | 23h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |||
| 76843045 | Price match request | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | ||
| 75353028 | BOPIS pickup not ready | Closed | Normal | — | Chat | — | 18h | ●Responded | 1/5 | — | — | Jul 15, 2025 | Jul 22, 2025 | ||
| 58768264 | Shipping cost question | Closed | Normal | — | Chat | bopisinfluencersamples | 2d 2h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 14, 2025 |