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CustomersDashawn Hintz

Dashawn Hintz

cole.beer@yahoo.com
Tickets61Responses16
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
34657320Wrong shade sentClosedNormalDashawn Hintz—Faith HilllChat
returnssamplesapp
16h⊘Not fired———May 19, 2026May 27, 2026
55286744Cancel subscription / Auto-replenishSolvedHighDashawn Hintz—Ignatius CummerataChat
shipping
17h●Responded4/5——May 19, 2026-
08788146Missing samples in orderSolvedLowDashawn Hintz—Yazmin JastChat
vipbopis
9h○Sent, no reply———May 17, 2026-
95328714Loyalty points not postingPendingNormalDashawn Hintz—Lily RaynorEmail
gift-cardfragrancebopis
-—Skipped———May 4, 2026-
09781591Foundation match helpClosedLowDashawn Hintz—Mr. Cade SengerSocial
influencer
9h⊘Not fired———Apr 24, 2026Apr 29, 2026
89096663Question about product ingredientsSolvedNormalDashawn Hintz—Vilma GusikowskiEmail—1d●Responded5/5——Apr 17, 2026-
64533189BOPIS order cancelled at storeClosedHighDashawn Hintz—Steve O'ConnerEmail
refundgift-card
2h○Sent, no reply———Mar 27, 2026Apr 3, 2026
22433793Wholesale order questionSolvedNormalDashawn Hintz—Eula McKenziePhone
samplesshade-matchdamaged
6h○Sent, no reply———Mar 24, 2026-
87392807Wrong shade sentClosedNormalDashawn Hintz—Steve O'ConnerEmail
returnsshipping
6h●Responded5/5——Mar 18, 2026Mar 25, 2026
49754941Pro discount enrollmentSolvedNormalDashawn Hintz—Amely PacochaPhone
shade-matchappinfluencer
23h⊘Not fired———Mar 16, 2026-
11085857App crashes at checkoutSolvedNormalDashawn Hintz—Mr. Lonie HudsonChat
returns
17h○Sent, no reply———Mar 12, 2026-
17030614Allergic reaction concernSolvedNormalDashawn Hintz—Mr. Eliza Gerhold IVChat
shippingapp
15h●Responded10/11——Mar 12, 2026-
20376499Where is my order?ClosedNormalDashawn Hintz—Steve O'ConnerPhone
gift-cardreturnsshipping
4d○Sent, no reply———Mar 6, 2026Mar 14, 2026
00280945Cancel order requestSolvedHighDashawn Hintz—Mr. Lonie HudsonEmail—1h●Responded10/11——Feb 27, 2026-
98384755BOPIS order cancelled at storeSolvedNormalDashawn Hintz—Mr. Cade SengerChat
wholesale
6h●Responded2/5——Feb 27, 2026-
72452079Item authenticity concernSolvedNormalDashawn Hintz—Vilma GusikowskiEmail
shippingsampleswholesale
2d 6h●Responded3/5——Feb 21, 2026-
00768559Klarna / Afterpay split issuePendingNormalDashawn Hintz—Lily RaynorEmail
samplesbopisinfluencer
-—Skipped———Feb 20, 2026-
43960266Discount code not workingOpenLowDashawn Hintz—Leonard Waters-HowellEmail
vip
-—Skipped———Feb 18, 2026-
69367793Wrong shade sentSolvedNormalDashawn Hintz—Yazmin JastEmail
bopis
1h○Sent, no reply———Jan 22, 2026-
15261171Loyalty points not postingSolvedNormalDashawn Hintz—Amely PacochaEmail
loyalty
4h⊘Not fired———Jan 18, 2026-
48261073Wrong shade sentSolvedHighDashawn Hintz—Darryl JacobiChat
loyaltyfragrance
15h●Responded5/5——Jan 15, 2026-
18467736Discount code not workingSolvedNormalDashawn Hintz—Mr. Skyla TrantowChat
refund
4h⊘Not fired———Jan 1, 2026-
29281038Missing items in shipmentSolvedNormalDashawn Hintz—Leonard Waters-HowellSocial
gift-cardapp
5h⊘Not fired———Dec 30, 2025-
30493107Item authenticity concernSolvedUrgentDashawn Hintz—Oscar O'HaraEmail—1h○Sent, no reply———Dec 29, 2025-
53391889Loyalty points not postingSolvedNormalDashawn Hintz—Mr. Cade SengerChat
gift-card
15h⊘Not fired———Dec 22, 2025-
42348199Missing samples in orderClosedLowDashawn Hintz—Faith HilllEmail—5h●Responded4/5——Dec 15, 2025Dec 21, 2025
08584556Where is my order?SolvedNormalDashawn Hintz—Vilma GusikowskiChat
shipping
12h⊘Not fired———Dec 5, 2025-
90085215Question about product ingredientsSolvedHighDashawn Hintz—Kaela FriesenEmail—2h○Sent, no reply———Dec 4, 2025-
78187110Refund not receivedClosedHighDashawn Hintz—Amely PacochaChat
influencerrefund
9h○Sent, no reply———Nov 14, 2025Nov 20, 2025
84211228Wholesale order questionOpenNormalDashawn Hintz—Lily RaynorEmail—-—Skipped———Nov 13, 2025-
35998048Shipping cost questionSolvedNormalDashawn Hintz—Garth DooleyEmail
appinfluencervip
6h⊘Not fired———Nov 12, 2025-
13047616Pro discount enrollmentSolvedUrgentDashawn Hintz—Julie HodkiewiczEmail
appinfluencer
13h○Sent, no reply———Nov 6, 2025-
03086487Store experience feedbackSolvedNormalDashawn Hintz—Faith HilllChat
refundshipping
3h○Sent, no reply———Nov 5, 2025-
57048670Gift card balance questionSolvedNormalDashawn Hintz—Dr. Mandy McLaughlinChat
refundinfluencer
1h○Sent, no reply———Oct 13, 2025-
39623722Wholesale order questionPendingLowDashawn Hintz—Mr. Eliza Gerhold IVEmail—-—Skipped———Oct 12, 2025-
18644816Cancel subscription / Auto-replenishClosedHighDashawn Hintz—Amely PacochaChat—3h○Sent, no reply———Sep 23, 2025Sep 30, 2025
66156250Shipping cost questionSolvedLowDashawn Hintz—Faith HilllChat
shade-matchbopis
6h⊘Not fired———Sep 21, 2025-
06299881Foundation match helpSolvedNormalDashawn Hintz—Steve O'ConnerChat
loyaltyrefund
22h○Sent, no reply———Sep 6, 2025-
47696050Cancel order requestSolvedUrgentDashawn Hintz—Julie HodkiewiczEmail
shade-matchapployalty
5h●Responded10/11——Sep 4, 2025-
70429362BOPIS pickup not readyClosedNormalDashawn Hintz—Eula McKenzieChat
samplesinfluencerapp
9h●Responded3/5——Sep 3, 2025Sep 6, 2025
10357290App login problemClosedHighDashawn Hintz—Mr. Cade SengerEmail—6h○Sent, no reply———Aug 21, 2025Aug 28, 2025
16107924Gift card balance questionSolvedLowDashawn Hintz—Mr. Lonie HudsonChat—2d 20h⊘Not fired———Aug 21, 2025-
23395647Pro discount enrollmentSolvedHighDashawn Hintz—Garth DooleyEmail
shade-match
4h○Sent, no reply———Aug 18, 2025-
47034719Order arrived damagedClosedHighDashawn Hintz—Eula McKenzieChat
damagedvipsamples
14h●Responded4/5——Aug 16, 2025Aug 24, 2025
37085512Gift card balance questionPendingLowDashawn Hintz—Leonard Waters-HowellEmail
fragranceloyaltyinfluencer
-—Skipped———Aug 12, 2025-
75507437Missing samples in orderSolvedNormalDashawn Hintz—Ignatius CummerataChat
shipping
1h○Sent, no reply———Jul 30, 2025-
59356556BOPIS order cancelled at storeClosedLowDashawn Hintz—Tommy KuvalisEmail
loyalty
23h○Sent, no reply———Jul 17, 2025Jul 23, 2025
76843045Price match requestSolvedNormalDashawn Hintz—Julie HodkiewiczChat—4h○Sent, no reply———Jul 17, 2025-
75353028BOPIS pickup not readyClosedNormalDashawn Hintz—Leonard Waters-HowellChat—18h●Responded1/5——Jul 15, 2025Jul 22, 2025
58768264Shipping cost questionClosedNormalDashawn Hintz—Kip Schroeder IVChat
bopisinfluencersamples
2d 2h○Sent, no reply———Jul 7, 2025Jul 14, 2025
Page 1 of 1

Properties

Customer
Name
Dashawn Hintz
Email
cole.beer@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
1,046
Lifetime spend
—
Last purchase
Apr 23, 2026
Skin tone
rich
Foundation shade
52N
Skin concerns
fine-lines, dark-circles, sensitivity
Allergies / restrictions
—
Favorite brands
—
YTD spend
2,644
App installed
No
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
120
Total orders
—
Preferred category
—
Tickets
Tickets
61
Last seen
May 19, 2026
Responses
Avg rating
5.13