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CustomersMr. Sydnie Christiansen

Mr. Sydnie Christiansen

angela.botsford@hotmail.com
Tickets47Responses14
Showing 1 - 47 of 47
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Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
18572489Where is my order?ClosedNormalMr. Sydnie Christiansen—Julie HodkiewiczChat
loyaltyapp
2h○Sent, no reply———May 15, 2026May 17, 2026
24477941Store experience feedbackSolvedNormalMr. Sydnie Christiansen—Yazmin JastEmail—1d 10h○Sent, no reply———May 14, 2026-
30391994Pro discount enrollmentOpenNormalMr. Sydnie Christiansen—Garth DooleyChat
fragrancevip
-—Skipped———May 11, 2026-
30753917Shipping cost questionSolvedNormalMr. Sydnie Christiansen—Jacklyn DareEmail
bopiswholesale
9h○Sent, no reply———May 8, 2026-
12715941Price match requestClosedLowMr. Sydnie Christiansen—Mr. Lonie HudsonChat
appgift-cardrefund
2h○Sent, no reply———May 7, 2026May 10, 2026
22755600Wrong shade sentClosedNormalMr. Sydnie Christiansen—Amely PacochaChat—1d○Sent, no reply———May 5, 2026May 9, 2026
90528162Lost package follow-upSolvedNormalMr. Sydnie Christiansen—Tommy KuvalisChat
samples
4h●Responded2/5——Apr 21, 2026-
90199173Lost package follow-upSolvedHighMr. Sydnie Christiansen—Tommy KuvalisEmail
fragrancedamaged
1d○Sent, no reply———Apr 18, 2026-
28135765Question about product ingredientsClosedNormalMr. Sydnie Christiansen—Mr. Skyla TrantowChat
loyaltyshipping
5h⊘Not fired———Apr 9, 2026Apr 14, 2026
42512073Loyalty points not postingSolvedNormalMr. Sydnie Christiansen—Garth DooleyPhone
damagedreturnssamples
6h○Sent, no reply———Apr 7, 2026-
30479115Missing samples in orderPendingUrgentMr. Sydnie Christiansen—Jacklyn DareEmail—-—Skipped———Apr 3, 2026-
82611663Shipping cost questionOpenNormalMr. Sydnie Christiansen—Mr. Skyla TrantowEmail
returnsrefundbopis
-—Skipped———Mar 31, 2026-
11107968Cancel order requestSolvedUrgentMr. Sydnie Christiansen—Julie HodkiewiczEmail
loyalty
3h●Responded5/5——Mar 19, 2026-
80968691Lost package follow-upSolvedLowMr. Sydnie Christiansen—Julie HodkiewiczEmail
vip
5h○Sent, no reply———Feb 27, 2026-
63004602Store experience feedbackClosedNormalMr. Sydnie Christiansen—Ignatius CummerataEmail
fragrance
1d 14h●Responded4/11——Feb 25, 2026Mar 5, 2026
83718704Missing samples in orderClosedLowMr. Sydnie Christiansen—Tommy KuvalisPhone—14h●Responded4/5——Feb 20, 2026Feb 23, 2026
69792330Store experience feedbackSolvedHighMr. Sydnie Christiansen—Chaz RennerEmail
refundfragrance
3h○Sent, no reply———Feb 17, 2026-
06358936Missing items in shipmentSolvedHighMr. Sydnie Christiansen—Julie HodkiewiczEmail
vipapp
1h⊘Not fired———Feb 16, 2026-
17770192Order arrived damagedPendingHighMr. Sydnie Christiansen—Tommy KuvalisEmail
wholesale
-—Skipped———Feb 5, 2026-
84925973Pro discount enrollmentSolvedHighMr. Sydnie Christiansen—Jacklyn DareChat
shade-match
5h●Responded1/5——Jan 31, 2026-
10580340Shipping cost questionPendingNormalMr. Sydnie Christiansen—Julie HodkiewiczChat
loyaltyshade-match
-—Skipped———Jan 15, 2026-
42984160BOPIS order cancelled at storeClosedNormalMr. Sydnie Christiansen—Miss Amber Hintz Sr.Social
app
1h⊘Not fired———Dec 23, 2025Dec 30, 2025
90544655Return after 30-day windowSolvedNormalMr. Sydnie Christiansen—Kip Schroeder IVEmail—3d○Sent, no reply———Dec 5, 2025-
34811263BOPIS pickup not readyClosedNormalMr. Sydnie Christiansen—Faith HilllEmail—6h⊘Not fired———Dec 1, 2025Dec 7, 2025
20149058Order arrived damagedClosedNormalMr. Sydnie Christiansen—Miss Amber Hintz Sr.Email
loyalty
5h●Responded2/5——Nov 27, 2025Dec 1, 2025
12212689Influencer code not workingSolvedLowMr. Sydnie Christiansen—Kip Schroeder IVSocial—6h⊘Not fired———Nov 23, 2025-
35338928Discount code not workingSolvedNormalMr. Sydnie Christiansen—Garth DooleyPhone
damaged
3h○Sent, no reply———Nov 21, 2025-
39661871Refund not receivedPendingLowMr. Sydnie Christiansen—Mr. Skyla TrantowEmail
appsamples
-—Skipped———Nov 18, 2025-
59363580Shipping cost questionSolvedUrgentMr. Sydnie Christiansen—Oscar O'HaraChat—11h○Sent, no reply———Nov 12, 2025-
12532289Pro discount enrollmentSolvedLowMr. Sydnie Christiansen—Lily RaynorEmail
wholesale
16h●Responded4/5——Nov 1, 2025-
06806723Lost package follow-upClosedHighMr. Sydnie Christiansen—Mr. Skyla TrantowEmail—5h○Sent, no reply———Oct 21, 2025Oct 25, 2025
88980048Item authenticity concernClosedNormalMr. Sydnie Christiansen—Faith HilllEmail
fragrancesamplesrefund
1h●Responded10/11——Oct 16, 2025Oct 22, 2025
69656989Refund not receivedClosedNormalMr. Sydnie Christiansen—Mr. Cade SengerEmail
fragrance
2d 20h●Responded4/5——Oct 6, 2025Oct 16, 2025
39972774Refund not receivedClosedNormalMr. Sydnie Christiansen—Yazmin JastEmail—12h●Responded5/5——Sep 23, 2025Sep 26, 2025
36231027Klarna / Afterpay split issueSolvedNormalMr. Sydnie Christiansen—Darryl JacobiChat
returnsgift-cardfragrance
14h○Sent, no reply———Sep 7, 2025-
49690554Question about product ingredientsSolvedHighMr. Sydnie Christiansen—Yazmin JastChat
vipshade-matchwholesale
6h●Responded1/5——Aug 22, 2025-
48404726Influencer code not workingSolvedLowMr. Sydnie Christiansen—Ignatius CummerataEmail—6h●Responded1/5——Aug 14, 2025-
15132915App login problemSolvedNormalMr. Sydnie Christiansen—Eula McKenzieChat—19h○Sent, no reply———Jul 28, 2025-
24816516Influencer code not workingClosedHighMr. Sydnie Christiansen—Garth DooleyEmail
samples
2h○Sent, no reply———Jul 18, 2025Jul 25, 2025
71735069Missing samples in orderSolvedNormalMr. Sydnie Christiansen—Mr. Cade SengerEmail
samplesshade-matchbopis
2d 15h○Sent, no reply———Jul 15, 2025-
40278286Missing items in shipmentSolvedNormalMr. Sydnie Christiansen—Lily RaynorEmail
bopisfragrancegift-card
5h●Responded4/5——Jul 13, 2025-
73758456Gift card balance questionClosedNormalMr. Sydnie Christiansen—Leonard Waters-HowellEmail
damagedrefundshipping
4h○Sent, no reply———Jul 12, 2025Jul 17, 2025
76266560Pro discount enrollmentSolvedLowMr. Sydnie Christiansen—Mr. Skyla TrantowEmail
gift-cardinfluencer
2d 6h○Sent, no reply———Jul 9, 2025-
97540993Lost package follow-upSolvedUrgentMr. Sydnie Christiansen—Jacklyn DareEmail
wholesaleshipping
10h○Sent, no reply———Jul 7, 2025-
18988970Store experience feedbackPendingNormalMr. Sydnie Christiansen—Garth DooleyChat
refundgift-card
-—Skipped———Jun 20, 2025-
67570571Discount code not workingSolvedNormalMr. Sydnie Christiansen—Miss Amber Hintz Sr.Email—4h●Responded4/5——Jun 19, 2025-
87182036Cancel order requestSolvedNormalMr. Sydnie Christiansen—Yazmin JastChat—19h○Sent, no reply———Jun 18, 2025-
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Properties

Customer
Name
Mr. Sydnie Christiansen
Email
angela.botsford@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
—
Lifetime spend
2,251
Last purchase
May 10, 2026
Skin tone
deep
Foundation shade
59N
Skin concerns
redness, anti-aging
Allergies / restrictions
—
Favorite brands
—
YTD spend
979
App installed
Yes
App last opened
May 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
48
Total orders
3
Preferred category
tools
Tickets
Tickets
47
Last seen
May 15, 2026
Responses
Avg rating
3.64