Miss Edith Rippin
Aurora Hotels Group·oceane.mitchell63@aurorahotels.co
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59037303 | Wholesale order question | Solved | Low | Miss Edith Rippin | Aurora Hotels Group |  Yazmin Jast | — | 6h | ●Responded | 3/5 | — | — | May 21, 2026 | - | |
| 46161806 | Order arrived damaged | Pending | Low | Miss Edith Rippin | Aurora Hotels Group | Yazmin Jast | Chat | appbopisrefund | - | —Skipped | — | — | — | May 18, 2026 | - |
| 18466938 | Question about product ingredients | Solved | Low | Miss Edith Rippin | Aurora Hotels Group |  Steve O'Conner | Chat | fragrance | 1d 17h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 79896178 | Insider tier issue | Pending | Normal | Miss Edith Rippin | Aurora Hotels Group |  Ignatius Cummerata | — | - | —Skipped | — | — | — | May 10, 2026 | - | |
| 76833300 | Loyalty points not posting | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Ignatius Cummerata | — | 1d | ●Responded | 5/5 | — | — | May 2, 2026 | - | |
| 65356079 | Shipping cost question | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Amely Pacocha | — | 3h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 98739952 | Missing samples in order | Solved | High | Miss Edith Rippin | Aurora Hotels Group |  Julie Hodkiewicz | Chat | samplesvip | 7d 16h | ⊘Not fired | — | — | — | Apr 28, 2026 | - |
| 29332173 | Return after 30-day window | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Kip Schroeder IV | — | 4h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 89505122 | Order arrived damaged | Pending | Low | Miss Edith Rippin | Aurora Hotels Group |  Faith Hilll | Chat | vip | - | —Skipped | — | — | — | Apr 13, 2026 | - |
| 72037205 | BOPIS order cancelled at store | Closed | Normal | Miss Edith Rippin | Aurora Hotels Group |  Mr. Lonie Hudson | refundgift-card | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 11, 2026 | |
| 85505801 | Pro discount enrollment | Solved | Low | Miss Edith Rippin | Aurora Hotels Group |  Darryl Jacobi | Social | app | 4h | ⊘Not fired | — | — | — | Apr 10, 2026 | - |
| 65574731 | Allergic reaction concern | Pending | Low | Miss Edith Rippin | Aurora Hotels Group |  Vilma Gusikowski | shippingvip | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 37926775 | Gift card balance question | Open | Normal | Miss Edith Rippin | Aurora Hotels Group | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Mar 28, 2026 | - | |
| 37832421 | Price match request | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Tommy Kuvalis | damagedshade-matchinfluencer | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 09046903 | Loyalty points not posting | Solved | Low | Miss Edith Rippin | Aurora Hotels Group |  Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 58050718 | Foundation match help | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Dr. Mandy McLaughlin | Chat | influencer | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 28435061 | Question about product ingredients | Closed | Urgent | Miss Edith Rippin | Aurora Hotels Group |  Mr. Eliza Gerhold IV | gift-card | 6h | ●Responded | 5/5 | — | — | Mar 11, 2026 | Mar 13, 2026 | |
| 34829454 | Item authenticity concern | Closed | Normal | Miss Edith Rippin | Aurora Hotels Group | Darryl Jacobi | fragrance | 1d 13h | ●Responded | 4/5 | — | — | Feb 26, 2026 | Mar 4, 2026 | |
| 17234504 | Refund not received | Solved | Low | Miss Edith Rippin | Aurora Hotels Group |  Miss Amber Hintz Sr. | — | 4h | ●Responded | 4/5 | — | — | Feb 9, 2026 | - | |
| 18178516 | BOPIS pickup not ready | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Leonard Waters-Howell | app | 2d 12h | ●Responded | 9/11 | — | — | Jan 26, 2026 | - | |
| 90774588 | Wrong shade sent | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Kip Schroeder IV | Social | app | 3h | ⊘Not fired | — | — | — | Dec 29, 2025 | - |
| 06686100 | Discount code not working | Closed | Normal | Miss Edith Rippin | Aurora Hotels Group |  Chaz Renner | samples | 15h | ●Responded | 5/5 | — | — | Dec 20, 2025 | Dec 22, 2025 | |
| 89506169 | Wrong shade sent | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Garth Dooley | samplesbopisshade-match | 2d 22h | ●Responded | 9/11 | — | — | Nov 25, 2025 | - | |
| 11224005 | BOPIS order cancelled at store | Open | Normal | Miss Edith Rippin | Aurora Hotels Group | Darryl Jacobi | fragrance | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 06415675 | Return after 30-day window | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Leonard Waters-Howell | — | 17h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 79507810 | Loyalty points not posting | Closed | Low | Miss Edith Rippin | Aurora Hotels Group | Amely Pacocha | Phone | appshade-matchrefund | 4h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 23, 2025 |
| 70904067 | Order arrived damaged | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Jacklyn Dare | Chat | fragranceappvip | 2d 4h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 80866162 | Item authenticity concern | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Ignatius Cummerata | Phone | shade-matchrefund | 20h | ⊘Not fired | — | — | — | Oct 8, 2025 | - |
| 89887233 | Lost package follow-up | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group |  Kaela Friesen | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 12248735 | Price match request | Closed | Low | Miss Edith Rippin | Aurora Hotels Group | Chaz Renner | Chat | — | 8h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 13, 2025 |
| 37862912 | Shipping cost question | Closed | Normal | Miss Edith Rippin | Aurora Hotels Group |  Mr. Cade Senger | wholesalefragrance | 21h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 24, 2025 | |
| 59747540 | BOPIS pickup not ready | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Vilma Gusikowski | Chat | refund | 8d 2h | ●Responded | 2/5 | — | — | Aug 24, 2025 | - |
| 12961407 | Insider tier issue | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Miss Amber Hintz Sr. | shippingdamaged | 1d 20h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 59309909 | Loyalty points not posting | Open | High | Miss Edith Rippin | Aurora Hotels Group | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Jul 29, 2025 | - | |
| 63408026 | Question about product ingredients | Solved | High | Miss Edith Rippin | Aurora Hotels Group | Kip Schroeder IV | returnsshade-matchloyalty | 4h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - | |
| 51503340 | Where is my order? | Pending | Normal | Miss Edith Rippin | Aurora Hotels Group | Darryl Jacobi | Chat | loyaltyrefundsamples | - | —Skipped | — | — | — | Jul 18, 2025 | - |
| 44084429 | Insider tier issue | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Chaz Renner | — | 3h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 65575129 | Order arrived damaged | Solved | Low | Miss Edith Rippin | Aurora Hotels Group | Mr. Eliza Gerhold IV | Phone | appsamplesrefund | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 25481298 | BOPIS pickup not ready | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Darryl Jacobi | — | 2d 2h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 94911772 | Where is my order? | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Darryl Jacobi | — | 2h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - | |
| 16456694 | Restock alert for backorder | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 81093693 | Pro discount enrollment | Solved | Normal | Miss Edith Rippin | Aurora Hotels Group | Mr. Cade Senger | Phone | apployaltydamaged | 6h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |