Lori Ruecker
alfredo.klocko85@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06694190 | Wholesale order question | Solved | Normal | Lori Ruecker | — |  Yazmin Jast | Chat | loyaltyreturnsshipping | 5h | ●Responded | 10/11 | — | — | May 17, 2026 | - |
| 40069070 | Shipping cost question | Closed | Low | Lori Ruecker | — |  Oscar O'Hara | Social | loyaltyshipping | 1d 8h | ⊘Not fired | — | — | — | May 14, 2026 | May 17, 2026 |
| 76266736 | Cancel subscription / Auto-replenish | Closed | Normal | Lori Ruecker | — |  Jacklyn Dare | shade-match | 10h | ●Responded | 5/5 | — | — | Apr 6, 2026 | Apr 13, 2026 | |
| 40661579 | Loyalty points not posting | Closed | Normal | Lori Ruecker | — | Yazmin Jast | Social | vipwholesale | 1d 10h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 4, 2026 |
| 04793062 | Wrong shade sent | Pending | Normal | Lori Ruecker | — |  Leonard Waters-Howell | shade-matchfragrancedamaged | - | —Skipped | — | — | — | Mar 23, 2026 | - | |
| 59176081 | Loyalty points not posting | Closed | Low | Lori Ruecker | — |  Steve O'Conner | Chat | influencerbopisapp | 5d | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 18, 2026 |
| 09677017 | Shipping cost question | Solved | Normal | Lori Ruecker | — |  Mr. Lonie Hudson | Chat | damagedloyaltyapp | 1d | ●Responded | 5/5 | — | — | Feb 20, 2026 | - |
| 21554265 | Lost package follow-up | Pending | Low | Lori Ruecker | — |  Garth Dooley | app | - | —Skipped | — | — | — | Feb 15, 2026 | - | |
| 90582412 | Question about product ingredients | Closed | Urgent | Lori Ruecker | — |  Eula McKenzie | Chat | loyalty | 2d 19h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 15, 2026 |
| 82422104 | Price match request | Closed | Low | Lori Ruecker | — |  Amely Pacocha | loyalty | 1d 21h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 7, 2026 | |
| 59630194 | App crashes at checkout | Pending | Normal | Lori Ruecker | — |  Kip Schroeder IV | bopis | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 39611646 | Item authenticity concern | Closed | Low | Lori Ruecker | — |  Katrina Johns | Chat | bopisrefund | 2d 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 4, 2026 |
| 44980622 | Shipping cost question | Solved | Normal | Lori Ruecker | — | Kip Schroeder IV | Social | — | 22h | ⊘Not fired | — | — | — | Jan 27, 2026 | - |
| 09566529 | Restock alert for backorder | Solved | Low | Lori Ruecker | — |  Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 31053394 | Address change after shipping | Solved | Low | Lori Ruecker | — |  Mr. Skyla Trantow | samplesshade-match | 2d 19h | ⊘Not fired | — | — | — | Jan 25, 2026 | - | |
| 15620553 | BOPIS pickup not ready | Solved | High | Lori Ruecker | — |  Darryl Jacobi | influencerapp | 8h | ●Responded | 7/11 | — | — | Jan 23, 2026 | - | |
| 28972837 | Birthday gift not received | Solved | Low | Lori Ruecker | — | Steve O'Conner | app | 3h | ●Responded | 4/5 | — | — | Jan 18, 2026 | - | |
| 89838351 | Price match request | Solved | High | Lori Ruecker | — | Mr. Skyla Trantow | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 32728461 | Allergic reaction concern | Solved | Normal | Lori Ruecker | — | Kip Schroeder IV | Chat | — | 8h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 18167048 | Influencer code not working | Solved | Normal | Lori Ruecker | — | Ignatius Cummerata | Phone | damagedvip | 14h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 44951591 | App crashes at checkout | Closed | Normal | Lori Ruecker | — |  Lily Raynor | Chat | — | 12h | ●Responded | 4/5 | — | — | Dec 8, 2025 | Dec 16, 2025 |
| 69812373 | App login problem | Closed | Normal | Lori Ruecker | — | Kip Schroeder IV | — | 11h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 5, 2025 | |
| 08967621 | BOPIS order cancelled at store | Solved | Normal | Lori Ruecker | — | Mr. Skyla Trantow | refunddamaged | 2h | ●Responded | 10/11 | — | — | Dec 2, 2025 | - | |
| 93511173 | Insider tier issue | Pending | High | Lori Ruecker | — |  Vilma Gusikowski | Phone | shade-match | - | —Skipped | — | — | — | Nov 29, 2025 | - |
| 88210921 | Refund not received | Closed | Normal | Lori Ruecker | — |  Tommy Kuvalis | Chat | wholesale | 13h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 29908303 | Pro discount enrollment | Solved | Normal | Lori Ruecker | — |  Mr. Cade Senger | Chat | returnssamplesapp | 19h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 63073716 | App login problem | Closed | Urgent | Lori Ruecker | — | Garth Dooley | shade-matchrefund | 12h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 | |
| 86614126 | Missing items in shipment | Open | High | Lori Ruecker | — | Leonard Waters-Howell | Social | shade-matchapp | - | —Skipped | — | — | — | Nov 6, 2025 | - |
| 81635848 | BOPIS pickup not ready | Open | Low | Lori Ruecker | — | Jacklyn Dare | Chat | refund | - | —Skipped | — | — | — | Oct 27, 2025 | - |
| 76245763 | Item authenticity concern | Solved | Normal | Lori Ruecker | — | Ignatius Cummerata | shippinggift-cardbopis | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 67597815 | Insider tier issue | Closed | Normal | Lori Ruecker | — | Tommy Kuvalis | — | 6h | ●Responded | 4/5 | — | — | Oct 23, 2025 | Oct 29, 2025 | |
| 69398186 | Where is my order? | Closed | High | Lori Ruecker | — | Lily Raynor | influencer | 15h | ●Responded | 7/11 | — | — | Oct 21, 2025 | Oct 29, 2025 | |
| 59765309 | Shipping cost question | Closed | Normal | Lori Ruecker | — | Kip Schroeder IV | — | 3d 3h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 | |
| 29803428 | Address change after shipping | Solved | High | Lori Ruecker | — | Vilma Gusikowski | fragrancebopisshipping | 2d 23h | ●Responded | 4/5 | — | — | Sep 10, 2025 | - | |
| 32336248 | Allergic reaction concern | Open | High | Lori Ruecker | — | Garth Dooley | gift-cardinfluencer | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 91320694 | Price match request | Solved | Low | Lori Ruecker | — |  Miss Amber Hintz Sr. | Chat | refund | 1d 10h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - |
| 67129503 | Price match request | Closed | Normal | Lori Ruecker | — | Miss Amber Hintz Sr. | Chat | — | 2d 11h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 27, 2025 |
| 75353221 | Birthday gift not received | Solved | Low | Lori Ruecker | — |  Mr. Eliza Gerhold IV | influencershade-matchfragrance | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 37567629 | Item authenticity concern | Solved | Normal | Lori Ruecker | — |  Julie Hodkiewicz | influencer | 7h | ○Sent, no reply | — | — | — | May 23, 2025 | - |