| 61395761Wrong shade sent | 68 | Edited |  Mr. Skyla Trantow | Default scorecard | — | May 25, 2026 |
| 87508142Restock alert for backorder | 69 | Edited |  Eula McKenzie | Default scorecard | — | May 23, 2026 |
| 01717522Item authenticity concern | 75 | AI scored |  Mr. Cade Senger | Default scorecard | — | May 14, 2026 |
| 25508476Cancel order request | 79 | AI scored | Mr. Cade Senger | Default scorecard | — | Apr 15, 2026 |
| 45111242BOPIS pickup not ready | 75 | AI scored | Eula McKenzie | Default scorecard | — | Apr 12, 2026 |
| 71237769Restock alert for backorder | 88 | AI scored | Mr. Cade Senger | Default scorecard | — | Apr 1, 2026 |
| 30370241Missing samples in order | 80 | AI scored |  Faith Hilll | Default scorecard | — | Mar 28, 2026 |
| 81074806Pro discount enrollment | 54 | AI scored |  Katrina Johns | Default scorecard | — | Mar 13, 2026 |
| 43619727Wholesale order question | 79 | AI scored |  Leonard Waters-Howell | Default scorecard | — | Feb 21, 2026 |
| 70512225Missing samples in order | 88 | Edited |  Chaz Renner | Default scorecard | — | Feb 14, 2026 |
| 38251261Loyalty points not posting | 100 | AI scored |  Dr. Mandy McLaughlin | Default scorecard | — | Feb 12, 2026 |
| 65184106Birthday gift not received | 75 | AI scored |  Vilma Gusikowski | Default scorecard | — | Jan 23, 2026 |
| 74031808Allergic reaction concern | 30 · fail | Contested | Mr. Skyla Trantow | Default scorecard | Auto-failed | Jan 13, 2026 |
| 01568565Restock alert for backorder | 75 | AI scored | Faith Hilll | Default scorecard | — | Jan 13, 2026 |
| 99929996Item authenticity concern | 75 | AI scored |  Lily Raynor | Default scorecard | — | Jan 5, 2026 |
| 93995991Klarna / Afterpay split issue | 80 | AI scored |  Julie Hodkiewicz | Default scorecard | — | Jan 1, 2026 |
| 24007977Insider tier issue | 75 | AI scored | Leonard Waters-Howell | Default scorecard | — | Dec 14, 2025 |
| 78216739Gift card balance question | 100 | AI scored |  Garth Dooley | Default scorecard | — | Dec 12, 2025 |
| 93153342Insider tier issue | 75 | AI scored |  Steve O'Conner | Default scorecard | — | Dec 9, 2025 |
| 00825362Klarna / Afterpay split issue | 75 | AI scored | Garth Dooley | Default scorecard | — | Nov 28, 2025 |
| 56574866App login problem | 75 | AI scored |  Darryl Jacobi | Default scorecard | — | Nov 23, 2025 |
| 02388089Birthday gift not received | 84 | AI scored | Dr. Mandy McLaughlin | Default scorecard | — | Nov 18, 2025 |
| 11837148Loyalty points not posting | 80 | AI scored | Katrina Johns | Default scorecard | — | Nov 18, 2025 |
| 79205672Question about product ingredients | 75 | AI scored |  Mr. Eliza Gerhold IV | Default scorecard | — | Nov 15, 2025 |
| 58756282Pro discount enrollment | 54 | AI scored | Mr. Cade Senger | Default scorecard | — | Nov 3, 2025 |
| 81831357Order arrived damaged | 75 | AI scored | Leonard Waters-Howell | Default scorecard | — | Nov 2, 2025 |
| 87650206Shipping cost question | 75 | AI scored |  Kaela Friesen | Default scorecard | — | Oct 23, 2025 |
| 70152422Shipping cost question | 93 | AI scored | Lily Raynor | Default scorecard | — | Oct 17, 2025 |
| 80406122Insider tier issue | 75 | AI scored | Chaz Renner | Default scorecard | — | Oct 17, 2025 |
| 33988245Gift card balance question | 53 | Edited |  Amely Pacocha | Default scorecard | — | Oct 13, 2025 |
| 34888171Item authenticity concern | 30 · fail | Contested |  Ignatius Cummerata | Default scorecard | Auto-failed | Oct 1, 2025 |
| 48983875Where is my order? | 100 | AI scored |  Yazmin Jast | Default scorecard | — | Sep 29, 2025 |
| 46315528Cancel subscription / Auto-replenish | 84 | AI scored |  Miss Amber Hintz Sr. | Default scorecard | — | Sep 22, 2025 |
| 47157031Refund not received | 83 | AI scored | Vilma Gusikowski | Default scorecard | — | Sep 18, 2025 |
| 82077782Missing items in shipment | 75 | AI scored | Faith Hilll | Default scorecard | — | Sep 15, 2025 |
| 52482470Foundation match help | 80 | AI scored | Leonard Waters-Howell | Default scorecard | — | Sep 15, 2025 |
| 26686848Question about product ingredients | 88 | AI scored | Kaela Friesen | Default scorecard | — | Sep 13, 2025 |
| 97314496BOPIS order cancelled at store | 50 | AI scored |  Mr. Lonie Hudson | Default scorecard | — | Aug 29, 2025 |
| 18181296Klarna / Afterpay split issue | 30 · fail | Contested | Lily Raynor | Default scorecard | Auto-failed | Aug 27, 2025 |
| 16364283Foundation match help | 100 | AI scored | Faith Hilll | Default scorecard | — | Aug 5, 2025 |
| 03110979App crashes at checkout | 75 | AI scored | Dr. Mandy McLaughlin | Default scorecard | — | Jul 25, 2025 |
| 03357618Birthday gift not received | 75 | AI scored | Mr. Skyla Trantow | Default scorecard | — | Jul 17, 2025 |
| 97612332Missing samples in order | 50 | AI scored | Dr. Mandy McLaughlin | Default scorecard | — | Jul 17, 2025 |
| 06400296Price match request | 50 | AI scored | Katrina Johns | Default scorecard | — | Jun 12, 2025 |
| 68138510Pro discount enrollment | 75 | AI scored | Chaz Renner | Default scorecard | — | Jun 9, 2025 |
| 11590152Item authenticity concern | 91 | AI scored | Miss Amber Hintz Sr. | Default scorecard | — | Jun 6, 2025 |
| 05097020Wrong shade sent | 75 | AI scored | Julie Hodkiewicz | Default scorecard | — | Jun 2, 2025 |
| 11262840Address change after shipping | 83 | AI scored | Yazmin Jast | Default scorecard | — | May 31, 2025 |
| 97612627Insider tier issue | 75 | AI scored | Vilma Gusikowski | Default scorecard | — | May 27, 2025 |
| 99102234Shipping cost question | 75 | AI scored |  Kip Schroeder IV | Default scorecard | — | May 24, 2025 |