Question about product ingredients
Activity
Hi, I wanted to follow up on an order issue. Not sure who else to reach out to.
Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.
Thank you! That works for me. Let me know once it's sorted.
VIP concierge handled this customer before — looping Hugo in for context.
Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.
Thank you! That works for me. Let me know once it's sorted.
Hi there, thanks so much for reaching out! I'm so sorry for the trouble. Let me dig into your order and figure out what happened.
Thanks for getting back to me so quickly. Any update on the next steps?
Hello! Happy to help with this. Could you confirm the email address on the order so I can pull it up?
All sorted on my end. Sorry again for the trouble — thank you for being so patient with us.