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Tickets79205672

Question about product ingredients

External ID: 79205672

Activity

Friday, November 14, 2025
Danielle GibsonCustomerlive chat·Nov 14, 2025, 2:00 PM

Hi, I wanted to follow up on an order issue. Not sure who else to reach out to.

Ticket created·by Danielle Gibson·Nov 14, 2025, 2:00 PM
Assigned to Mr. Eliza Gerhold IV·Bloom Automation·Nov 14, 2025, 2:08 PM
Nov 14, 2025, 8:11 PM·live chatAgentMr. Eliza Gerhold IV

Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.

Status changed from new to open·by Mr. Eliza Gerhold IV·Nov 14, 2025, 8:11 PM
Danielle GibsonCustomerlive chat·Nov 14, 2025, 8:43 PM

Thank you! That works for me. Let me know once it's sorted.

Nov 14, 2025, 9:00 PM·internalInternal noteMr. Cade Senger

VIP concierge handled this customer before — looping Hugo in for context.

Nov 14, 2025, 9:16 PM·live chatAgentMr. Eliza Gerhold IV

Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.

Danielle GibsonCustomerlive chat·Nov 14, 2025, 9:49 PM

Thank you! That works for me. Let me know once it's sorted.

Nov 14, 2025, 10:21 PM·live chatAgentMr. Eliza Gerhold IV

Hi there, thanks so much for reaching out! I'm so sorry for the trouble. Let me dig into your order and figure out what happened.

Danielle GibsonCustomerlive chat·Nov 14, 2025, 10:54 PM

Thanks for getting back to me so quickly. Any update on the next steps?

Nov 14, 2025, 11:27 PM·live chatAgentMr. Eliza Gerhold IV

Hello! Happy to help with this. Could you confirm the email address on the order so I can pull it up?

Nov 14, 2025, 11:59 PM·live chatAgentMr. Eliza Gerhold IV

All sorted on my end. Sorry again for the trouble — thank you for being so patient with us.

Saturday, November 15, 2025
Solved by Mr. Eliza Gerhold IV·Nov 15, 2025, 12:00 AM

QA evaluation

75AI scoredScored 7 months ago by Mock providerOpen in Coaching

Survey response

Survey not fired (reason: channel disabled)

Properties

Ticket
External ID
79205672
Subject
Question about product ingredients
Status
Solved
Priority
Normal
Channel
Chat
Tags
conversation-mockup
Resolution
10h
QA
75
Signals
Created
Nov 14, 2025
Closed
-
Customer
Customer
Danielle Gibson
Company
—
Team member
Assigned to
Mr. Eliza Gerhold IV
Response
Survey state
⊘Not fired
Response
—