Danielle Gibson
gertrude_schiller@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98583726 | Where is my order? | Closed | Low | Danielle Gibson | — |  Leonard Waters-Howell | shade-matchvip | 3h | ●Responded | 5/5 | — | — | May 19, 2026 | May 20, 2026 | |
| 44609654 | Gift card balance question | Solved | Normal | Danielle Gibson | — |  Jacklyn Dare | Social | — | 4h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 32758305 | Foundation match help | Solved | Normal | Danielle Gibson | — |  Julie Hodkiewicz | Phone | bopisapp | 12h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 73747420 | Missing samples in order | Closed | Low | Danielle Gibson | — |  Chaz Renner | Chat | — | 9h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 18, 2026 |
| 29119180 | Discount code not working | Solved | Normal | Danielle Gibson | — | Leonard Waters-Howell | Chat | shade-matchgift-card | 22h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 00804412 | Birthday gift not received | Solved | Normal | Danielle Gibson | — | Leonard Waters-Howell | damagedbopisloyalty | 2d | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 20133926 | Price match request | Solved | Normal | Danielle Gibson | — |  Katrina Johns | — | 5h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |
| 95491481 | Pro discount enrollment | Solved | Normal | Danielle Gibson | — |  Darryl Jacobi | Social | refundgift-cardshade-match | 2h | ⊘Not fired | — | — | — | Apr 2, 2026 | - |
| 34421293 | BOPIS pickup not ready | Open | Normal | Danielle Gibson | — | Chaz Renner | Chat | shipping | - | —Skipped | — | — | — | Apr 1, 2026 | - |
| 46192236 | Pro discount enrollment | Solved | Normal | Danielle Gibson | — |  Garth Dooley | bopisshade-matchshipping | 2h | ●Responded | 7/11 | — | — | Mar 6, 2026 | - | |
| 97326992 | Gift card balance question | Closed | Low | Danielle Gibson | — |  Mr. Skyla Trantow | — | 2d 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 64487331 | Klarna / Afterpay split issue | Closed | Normal | Danielle Gibson | — |  Faith Hilll | Chat | bopis | 12h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 21, 2026 |
| 13600030 | Restock alert for backorder | Solved | Normal | Danielle Gibson | — |  Kaela Friesen | Chat | appfragrance | 2h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 61768646 | BOPIS order cancelled at store | Pending | Normal | Danielle Gibson | — |  Steve O'Conner | Social | influencer | - | —Skipped | — | — | — | Feb 5, 2026 | - |
| 83858098 | Cancel subscription / Auto-replenish | Solved | Normal | Danielle Gibson | — | Chaz Renner | viprefund | 2h | ●Responded | 5/5 | — | — | Jan 24, 2026 | - | |
| 24713142 | Allergic reaction concern | Solved | Normal | Danielle Gibson | — |  Yazmin Jast | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 87709989 | Influencer code not working | Closed | Normal | Danielle Gibson | — | Kaela Friesen | Social | returnsapp | 18h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 24, 2026 |
| 18662885 | Shipping cost question | Solved | Normal | Danielle Gibson | — | Darryl Jacobi | Social | vipfragrancedamaged | 10h | ⊘Not fired | — | — | — | Jan 8, 2026 | - |
| 51402768 | Pro discount enrollment | Solved | Normal | Danielle Gibson | — |  Lily Raynor | Chat | damagedshade-matchsamples | 2d | ●Responded | 4/5 | — | — | Jan 8, 2026 | - |
| 28605186 | Price match request | Solved | High | Danielle Gibson | — |  Ignatius Cummerata | loyalty | 1h | ●Responded | 10/11 | — | — | Jan 1, 2026 | - | |
| 97147681 | Question about product ingredients | Closed | Normal | Danielle Gibson | — |  Mr. Cade Senger | samplesloyalty | 17h | ●Responded | 2/5 | — | — | Dec 23, 2025 | Dec 27, 2025 | |
| 17253930 | Price match request | Pending | Normal | Danielle Gibson | — |  Mr. Lonie Hudson | bopis | - | —Skipped | — | — | — | Dec 12, 2025 | - | |
| 08688273 | Foundation match help | Pending | High | Danielle Gibson | — | Lily Raynor | Chat | wholesaleinfluencer | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 79205672 | Question about product ingredients | Solved | Normal | Danielle Gibson | — |  Mr. Eliza Gerhold IV | Chat | conversation-mockup | 10h | ⊘Not fired | — | 75 | Nov 14, 2025 | - | |
| 70192877 | Where is my order? | Closed | Normal | Danielle Gibson | — | Mr. Eliza Gerhold IV | Chat | influencer | 9h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 11, 2025 |
| 85528749 | Wholesale order question | Solved | Normal | Danielle Gibson | — | Ignatius Cummerata | wholesaleshippingsamples | 7h | ●Responded | 9/11 | — | — | Nov 2, 2025 | - | |
| 61064720 | Where is my order? | Pending | Low | Danielle Gibson | — | Jacklyn Dare | Phone | shipping | - | —Skipped | — | — | — | Oct 27, 2025 | - |
| 71849577 | Store experience feedback | Closed | Normal | Danielle Gibson | — | Jacklyn Dare | Phone | bopisappreturns | 13h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 27, 2025 |
| 38955208 | BOPIS pickup not ready | Solved | Urgent | Danielle Gibson | — | Darryl Jacobi | Social | gift-card | 6h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 21751635 | Item authenticity concern | Closed | Normal | Danielle Gibson | — | Katrina Johns | influencergift-card | 2h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 20, 2025 | |
| 63009130 | App login problem | Closed | Low | Danielle Gibson | — | Mr. Lonie Hudson | damaged | 6h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 26, 2025 | |
| 45072294 | Missing items in shipment | Closed | High | Danielle Gibson | — | Mr. Eliza Gerhold IV | refund | 1h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Aug 31, 2025 | |
| 14671741 | Store experience feedback | Solved | Normal | Danielle Gibson | — |  Vilma Gusikowski | Chat | shade-matchreturns | 18h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 12036781 | BOPIS order cancelled at store | Solved | Normal | Danielle Gibson | — | Katrina Johns | loyaltyapp | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 30845497 | Foundation match help | Closed | Low | Danielle Gibson | — | Mr. Eliza Gerhold IV | Social | — | 4h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 23, 2025 |
| 45290441 | Allergic reaction concern | Closed | Normal | Danielle Gibson | — | Garth Dooley | Chat | bopisfragrancevip | 3h | ●Responded | 3/5 | — | — | Jun 25, 2025 | Jun 27, 2025 |
| 82542126 | Question about product ingredients | Closed | High | Danielle Gibson | — | Mr. Eliza Gerhold IV | Chat | returnsgift-card | 10h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 21, 2025 |
| 54760494 | Question about product ingredients | Solved | Normal | Danielle Gibson | — | Katrina Johns | loyaltyreturns | 2d 15h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 51413958 | Klarna / Afterpay split issue | Solved | Low | Danielle Gibson | — | Kaela Friesen | loyaltyshade-match | 14h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | |
| 62386204 | Discount code not working | Pending | Normal | Danielle Gibson | — | Darryl Jacobi | Social | vipshippingbopis | - | —Skipped | — | — | — | May 27, 2025 | - |