HomeInbox
CustomersDanielle Gibson

Danielle Gibson

gertrude_schiller@hotmail.com
Tickets40Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Returned my serum no questions asked, refund hit my card the next day.98583726Where is my order?Danielle GibsonLeonard Waters-HowellMay 20, 2026, 10:38 AM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.73747420Missing samples in orderDanielle GibsonChaz RennerApr 17, 2026, 11:58 AM
5/5Color match through the app worked perfectly. Foundation is spot on.20133926Price match requestDanielle GibsonKatrina JohnsApr 4, 2026, 5:28 PM
7/11Pretty good. Selection is great, service is hit or miss.46192236Pro discount enrollmentDanielle GibsonGarth DooleyMar 7, 2026, 5:38 AM
5/5Got my Klarna split sorted out in two messages. So easy.83858098Cancel subscription / Auto-replenishDanielle GibsonChaz RennerJan 26, 2026, 7:10 AM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.51402768Pro discount enrollmentDanielle GibsonLily RaynorJan 12, 2026, 11:28 AM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.28605186Price match requestDanielle GibsonIgnatius CummerataJan 1, 2026, 10:00 PM
2/5Three chats, no resolution. The fourth agent finally helped.97147681Question about product ingredientsDanielle GibsonMr. Cade SengerDec 25, 2025, 6:16 PM
5/5Reset my password and reordered without losing my cart. Beautifully done.70192877Where is my order?Danielle GibsonMr. Eliza Gerhold IVNov 8, 2025, 6:09 PM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.85528749Wholesale order questionDanielle GibsonIgnatius CummerataNov 3, 2025, 6:17 PM
3/5Issue resolved. Process felt clunky on their end.45290441Allergic reaction concernDanielle GibsonGarth DooleyJun 27, 2025, 4:56 AM
Page 1 of 1

Properties

Customer
Name
Danielle Gibson
Email
gertrude_schiller@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
5,305
Lifetime spend
138
Last purchase
Mar 21, 2026
Skin tone
—
Foundation shade
19N
Skin concerns
acne, redness, dark-circles
Allergies / restrictions
nickel-allergy, nut-allergy
Favorite brands
—
YTD spend
1,884
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
480
Total orders
3
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 19, 2026
Responses
Avg rating
5.45