Address change after shipping

External ID: 11262840

Activity

Friday, May 30, 2025

Elsie SchummCustomerphone·May 30, 2025, 2:00 PM

Hi, I wanted to follow up on an order issue. Not sure who else to reach out to.

Ticket created·by Elsie Schumm·May 30, 2025, 2:00 PM

Assigned to Yazmin Jast·Bloom Automation·May 30, 2025, 2:09 PM

May 30, 2025, 4:30 PM·phoneAgentYazmin Jast

Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.

Status changed from new to open·by Yazmin Jast·May 30, 2025, 4:30 PM

Elsie SchummCustomerphone·May 30, 2025, 6:12 PM

Thanks for getting back to me so quickly. Any update on the next steps?

May 30, 2025, 7:54 PM·phoneAgentYazmin Jast

Hi there! I've got your order pulled up. Let me check a couple of things with our team and circle back.

Elsie SchummCustomerphone·May 30, 2025, 9:36 PM

Hi! Sorry to follow up so soon, just wanted to make sure this didn't get missed.

May 30, 2025, 11:18 PM·phoneAgentYazmin Jast

Hi there, thanks so much for reaching out! I'm so sorry for the trouble. Let me dig into your order and figure out what happened.

Saturday, May 31, 2025

May 31, 2025, 12:59 AM·phoneAgentYazmin Jast

All taken care of! I've sent a follow-up email with the details. Let me know if there's anything else I can help with.

Solved by Yazmin Jast·May 31, 2025, 1:00 AM

Survey sent to customer·Bloom Automation·May 31, 2025, 1:12 AM

83AI scoredScored last year by Mock providerOpen in Coaching

Survey sent, no response yet