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Tickets58756282

Pro discount enrollment

External ID: 58756282

Activity

Thursday, October 30, 2025
Dr. Liam WaelchiCustomerlive chat·Oct 30, 2025, 2:00 PM

Hi! I'm having an issue with my recent order and was hoping someone could help me sort it out.

Ticket created·by Dr. Liam Waelchi·Oct 30, 2025, 2:00 PM
Assigned to Mr. Cade Senger·Bloom Automation·Oct 30, 2025, 2:05 PM
Oct 30, 2025, 9:49 PM·live chatAgentMr. Cade Senger

Thanks for the patience — I just want to make sure I look at this carefully before getting back to you with the right answer.

Status changed from new to open·by Mr. Cade Senger·Oct 30, 2025, 9:49 PM
Friday, October 31, 2025
Dr. Liam WaelchiCustomerlive chat·Oct 31, 2025, 8:59 AM

Just checking in — did you get a chance to look into this?

Oct 31, 2025, 8:09 PM·live chatAgentMr. Cade Senger

Hi there, thanks so much for reaching out! I'm so sorry for the trouble. Let me dig into your order and figure out what happened.

Saturday, November 1, 2025
Dr. Liam WaelchiCustomerlive chat·Nov 1, 2025, 7:19 AM

Hi! Sorry to follow up so soon, just wanted to make sure this didn't get missed.

Nov 1, 2025, 6:29 PM·live chatAgentMr. Cade Senger

Thanks for the patience — I just want to make sure I look at this carefully before getting back to you with the right answer.

Sunday, November 2, 2025
Dr. Liam WaelchiCustomerlive chat·Nov 2, 2025, 5:39 AM

Thank you! That works for me. Let me know once it's sorted.

Nov 2, 2025, 4:49 PM·live chatAgentMr. Cade Senger

Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.

Monday, November 3, 2025
Nov 3, 2025, 3:59 AM·live chatAgentMr. Cade Senger

Done and done! Confirmation should hit your inbox in the next few minutes. Reach out anytime.

Status changed from open to solved·by Mr. Cade Senger·Nov 3, 2025, 4:00 AM
Survey sent to customer·Bloom Automation·Nov 3, 2025, 4:06 AM
Tuesday, November 4, 2025
Survey response received·by Dr. Liam Waelchi·Nov 4, 2025, 10:07 PM
Wednesday, November 5, 2025
Closed by Bloom Automation·Nov 5, 2025, 4:00 AM

QA evaluation

54AI scoredScored 7 months ago by Mock providerOpen in Coaching

Survey response

7/11

“The Insider program is okay. Not as good as some competitors.”

Properties

Ticket
External ID
58756282
Subject
Pro discount enrollment
Status
Closed
Priority
Normal
Channel
Chat
Tags
conversation-mockup
Resolution
3d 14h
QA
54
Signals
Created
Oct 30, 2025
Closed
Nov 5, 2025
Customer
Customer
Dr. Liam Waelchi
Company
—
Team member
Assigned to
Mr. Cade Senger
Response
Survey state
●Responded
Response
7/11