Restock alert for backorder

External ID: 01568565

Activity

Monday, January 12, 2026

Arnold KuvalisCustomeremail·Jan 12, 2:00 PM

Hey there — could you take a look at my account? Something doesn't seem right with my last purchase.

Ticket created·by Arnold Kuvalis·Jan 12, 2:00 PM

Assigned to Faith Hilll·Bloom Automation·Jan 12, 2:02 PM

Jan 12, 2:08 PM·emailAgentFaith Hilll

Thanks for the patience — I just want to make sure I look at this carefully before getting back to you with the right answer.

Status changed from new to open·by Faith Hilll·Jan 12, 2:08 PM

Arnold KuvalisCustomeremail·Jan 12, 8:45 PM

Thanks for getting back to me so quickly. Any update on the next steps?

Tuesday, January 13, 2026

Reassigned from Faith Hilll to Amely Pacocha·by Faith Hilll·Jan 13, 2:03 AM

Jan 13, 3:22 AM·emailAgentFaith Hilll

Hi there! I've got your order pulled up. Let me check a couple of things with our team and circle back.

Jan 13, 9:59 AM·emailAgentFaith Hilll

All handled. I really appreciate your understanding — please don't hesitate to come back if anything else comes up.

Solved by Faith Hilll·Jan 13, 10:00 AM

Survey sent to customer·Bloom Automation·Jan 13, 10:03 AM

Wednesday, January 14, 2026

Survey response received·by Arnold Kuvalis·Jan 14, 6:26 AM

75AI scoredScored 5 months ago by Mock providerOpen in Coaching

“Decent. The system seemed to be slowing them down more than the issue itself.”