Arnold Kuvalis
toby_bednar20@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29123489 | BOPIS order cancelled at store | Solved | Normal | Arnold Kuvalis | — |  Katrina Johns | appdamagedloyalty | 5h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 40760503 | Lost package follow-up | Closed | Normal | Arnold Kuvalis | — |  Mr. Lonie Hudson | fragranceshippingreturns | 18h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 17, 2026 | |
| 50939267 | Order arrived damaged | Solved | Normal | Arnold Kuvalis | — |  Ignatius Cummerata | — | 1h | ●Responded | 4/5 | — | — | Apr 10, 2026 | - | |
| 80221912 | Return after 30-day window | Solved | Normal | Arnold Kuvalis | — |  Leonard Waters-Howell | Chat | loyaltydamaged | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 03510071 | Klarna / Afterpay split issue | Closed | Normal | Arnold Kuvalis | — |  Amely Pacocha | Phone | influencer | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 1, 2026 |
| 85532919 | Lost package follow-up | Solved | High | Arnold Kuvalis | — | Amely Pacocha | — | 7h | ●Responded | 9/11 | — | — | Mar 26, 2026 | - | |
| 96346424 | BOPIS pickup not ready | Solved | Normal | Arnold Kuvalis | — |  Mr. Skyla Trantow | Chat | samples | 20h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 14983596 | Wholesale order question | Solved | Low | Arnold Kuvalis | — |  Kip Schroeder IV | shippingfragrance | 2h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |
| 51733823 | Lost package follow-up | Solved | Normal | Arnold Kuvalis | — |  Steve O'Conner | Chat | loyalty | 1h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - |
| 29866728 | Discount code not working | Pending | Urgent | Arnold Kuvalis | — |  Jacklyn Dare | Chat | gift-cardreturnsvip | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 72697126 | Lost package follow-up | Solved | High | Arnold Kuvalis | — |  Kaela Friesen | Phone | damagedloyaltybopis | 6h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - |
| 57493195 | BOPIS pickup not ready | Solved | Normal | Arnold Kuvalis | — |  Lily Raynor | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - |
| 56567915 | Shipping cost question | Closed | Normal | Arnold Kuvalis | — | Kip Schroeder IV | Chat | — | 4d 23h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 59319593 | Item authenticity concern | Solved | Normal | Arnold Kuvalis | — |  Tommy Kuvalis | fragrancerefund | 9h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 01568565 | Restock alert for backorder | Solved | Normal | Arnold Kuvalis | — |  Faith Hilll | conversation-mockup | 20h | ●Responded | 3/5 | 75 | Jan 12, 2026 | - | ||
| 50434816 | Shipping cost question | Solved | Normal | Arnold Kuvalis | — | Steve O'Conner | returnsbopis | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 61955235 | Refund not received | Solved | High | Arnold Kuvalis | — | Kaela Friesen | Chat | samplesgift-card | 9d 17h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - |
| 39029095 | Cancel order request | Closed | Normal | Arnold Kuvalis | — |  Garth Dooley | Chat | — | 21h | ●Responded | 3/5 | — | — | Dec 9, 2025 | Dec 11, 2025 |
| 10840703 | Wholesale order question | Closed | Low | Arnold Kuvalis | — |  Eula McKenzie | Phone | — | 10h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 16, 2025 |
| 34818581 | Wrong shade sent | Solved | Normal | Arnold Kuvalis | — | Faith Hilll | Chat | influencersamples | 4h | ⊘Not fired | — | — | — | Dec 4, 2025 | - |
| 26156590 | Cancel order request | Solved | Normal | Arnold Kuvalis | — | Lily Raynor | shipping | 1h | ●Responded | 4/5 | — | — | Nov 18, 2025 | - | |
| 72413637 | Gift card balance question | Solved | Normal | Arnold Kuvalis | — |  Julie Hodkiewicz | Chat | influencerwholesaleloyalty | 3h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - |
| 72379940 | Cancel subscription / Auto-replenish | Solved | High | Arnold Kuvalis | — | Leonard Waters-Howell | shade-match | 23h | ●Responded | 1/5 | — | — | Nov 3, 2025 | - | |
| 93056591 | Refund not received | Solved | High | Arnold Kuvalis | — |  Miss Amber Hintz Sr. | shippinggift-cardrefund | 1d 12h | ●Responded | 3/5 | — | — | Oct 31, 2025 | - | |
| 65132614 | Gift card balance question | Closed | Low | Arnold Kuvalis | — | Steve O'Conner | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 3, 2025 | |
| 98340586 | Foundation match help | Closed | High | Arnold Kuvalis | — | Kip Schroeder IV | Chat | vipinfluencer | 2h | ●Responded | 5/5 | — | — | Oct 29, 2025 | Oct 30, 2025 |
| 11058803 | BOPIS pickup not ready | Solved | Normal | Arnold Kuvalis | — | Julie Hodkiewicz | damaged | 20h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 46881841 | Missing items in shipment | Closed | Normal | Arnold Kuvalis | — | Katrina Johns | shipping | 8d 4h | ●Responded | 1/5 | — | — | Sep 21, 2025 | Oct 3, 2025 | |
| 31409410 | Missing samples in order | Pending | Normal | Arnold Kuvalis | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Sep 18, 2025 | - | |
| 41970219 | Store experience feedback | Solved | High | Arnold Kuvalis | — | Faith Hilll | Chat | gift-card | 2d | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 17122594 | Item authenticity concern | Closed | Normal | Arnold Kuvalis | — | Faith Hilll | Chat | shade-matchfragrancerefund | 11h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 14, 2025 |
| 62930120 | Question about product ingredients | Solved | Normal | Arnold Kuvalis | — | Garth Dooley | returnsshipping | 16h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 45778207 | Allergic reaction concern | Pending | High | Arnold Kuvalis | — | Kip Schroeder IV | Chat | shipping | - | —Skipped | — | — | — | Aug 28, 2025 | - |
| 37246193 | Allergic reaction concern | Closed | Normal | Arnold Kuvalis | — | Mr. Lonie Hudson | Chat | influencer | 2h | ●Responded | 5/5 | — | — | Aug 9, 2025 | Aug 14, 2025 |
| 26550249 | Missing items in shipment | Solved | Normal | Arnold Kuvalis | — | Miss Amber Hintz Sr. | returns | 4h | ⊘Not fired | — | — | — | Aug 7, 2025 | - | |
| 13711008 | Foundation match help | Solved | Normal | Arnold Kuvalis | — | Julie Hodkiewicz | samples | 6h | ●Responded | 5/5 | — | — | Aug 6, 2025 | - | |
| 19836413 | Cancel order request | Pending | High | Arnold Kuvalis | — | Eula McKenzie | Chat | samplesfragrance | - | —Skipped | — | — | — | Jul 25, 2025 | - |
| 81127077 | Question about product ingredients | Solved | Normal | Arnold Kuvalis | — | Tommy Kuvalis | wholesale | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 25162911 | App crashes at checkout | Solved | Normal | Arnold Kuvalis | — | Jacklyn Dare | Chat | shippingvip | 23h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 40059342 | Loyalty points not posting | Closed | Low | Arnold Kuvalis | — |  Chaz Renner | vipappshade-match | 16h | ●Responded | 5/5 | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 91550587 | Allergic reaction concern | Solved | Normal | Arnold Kuvalis | — | Leonard Waters-Howell | loyalty | 22h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 73616921 | Order arrived damaged | Solved | Normal | Arnold Kuvalis | — |  Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 44688809 | Loyalty points not posting | Closed | Low | Arnold Kuvalis | — | Mr. Lonie Hudson | — | 11h | ●Responded | 5/5 | — | — | Jun 15, 2025 | Jun 17, 2025 | |
| 88051134 | Wrong shade sent | Solved | Low | Arnold Kuvalis | — | Kaela Friesen | Chat | appbopisfragrance | 14h | ●Responded | 4/5 | — | — | May 23, 2025 | - |