Arnold Kuvalis
toby_bednar20@hotmail.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 50939267Order arrived damaged | Arnold Kuvalis |  Ignatius Cummerata | Apr 11, 2026, 12:57 AM |
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 85532919Lost package follow-up | Arnold Kuvalis |  Amely Pacocha | Mar 27, 2026, 1:45 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 14983596Wholesale order question | Arnold Kuvalis |  Kip Schroeder IV | Feb 25, 2026, 11:39 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 51733823Lost package follow-up | Arnold Kuvalis |  Steve O'Conner | Feb 22, 2026, 2:47 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 72697126Lost package follow-up | Arnold Kuvalis |  Kaela Friesen | Feb 17, 2026, 8:11 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 01568565Restock alert for backorder | Arnold Kuvalis |  Faith Hilll | Jan 14, 2026, 6:26 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 39029095Cancel order request | Arnold Kuvalis |  Garth Dooley | Dec 10, 2025, 2:32 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 26156590Cancel order request | Arnold Kuvalis |  Lily Raynor | Nov 19, 2025, 6:50 AM |
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 72379940Cancel subscription / Auto-replenish | Arnold Kuvalis |  Leonard Waters-Howell | Nov 6, 2025, 1:09 PM |
| 5/5 | The app guided me to the right products without being pushy. | 72413637Gift card balance question | Arnold Kuvalis |  Julie Hodkiewicz | Nov 6, 2025, 11:58 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 93056591Refund not received | Arnold Kuvalis |  Miss Amber Hintz Sr. | Nov 3, 2025, 10:25 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 98340586Foundation match help | Arnold Kuvalis | Kip Schroeder IV | Oct 29, 2025, 8:01 PM |
| 1/5 | Took 11 separate interactions to get my Insider tier restored. | 46881841Missing items in shipment | Arnold Kuvalis |  Katrina Johns | Sep 30, 2025, 5:14 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 37246193Allergic reaction concern | Arnold Kuvalis |  Mr. Lonie Hudson | Aug 9, 2025, 11:15 PM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 13711008Foundation match help | Arnold Kuvalis | Julie Hodkiewicz | Aug 7, 2025, 7:28 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 40059342Loyalty points not posting | Arnold Kuvalis |  Chaz Renner | Jun 27, 2025, 9:15 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 44688809Loyalty points not posting | Arnold Kuvalis | Mr. Lonie Hudson | Jun 16, 2025, 3:41 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 88051134Wrong shade sent | Arnold Kuvalis | Kaela Friesen | May 26, 2025, 3:52 AM |