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Tickets43619727

Wholesale order question

External ID: 43619727

Activity

Saturday, February 21, 2026
Rowland ArmstrongCustomerlive chat·Feb 21, 2:00 PM

Hi, I wanted to follow up on an order issue. Not sure who else to reach out to.

Ticket created·by Rowland Armstrong·Feb 21, 2:00 PM
Assigned to Leonard Waters-Howell·Bloom Automation·Feb 21, 2:02 PM
Rowland ArmstrongCustomerlive chat·Feb 21, 4:59 PM

Hi! Sorry to follow up so soon, just wanted to make sure this didn't get missed.

Feb 21, 4:59 PM·live chatAgentLeonard Waters-Howell

Hi there! I've got your order pulled up. Let me check a couple of things with our team and circle back.

You're all set! I've added 500 Insider bonus points for the inconvenience. Hope to make it up to you on your next order.

Feb 21, 4:59 PM
Status changed from open to solved·by Leonard Waters-Howell·Feb 21, 5:00 PM
Survey sent to customer·Bloom Automation·Feb 21, 5:24 PM
Feb 21, 6:53 PM·live chatAgentLeonard Waters-Howell

Thanks for the patience — I just want to make sure I look at this carefully before getting back to you with the right answer.

Status changed from new to open·by Leonard Waters-Howell·Feb 21, 6:53 PM
Wednesday, February 25, 2026
Closed by Bloom Automation·Feb 25, 5:00 PM

QA evaluation

79AI scoredScored 4 months ago by Mock providerOpen in Coaching

Survey response

Survey sent, no response yet

Properties

Ticket
External ID
43619727
Subject
Wholesale order question
Status
Closed
Priority
Normal
Channel
Chat
Tags
conversation-mockupreturnsdamagedsamples
Resolution
3h
QA
79
Signals
Created
Feb 21, 2026
Closed
Feb 25, 2026
Customer
Customer
Rowland Armstrong
Company
—
Team member
Assigned to
Leonard Waters-Howell
Response
Survey state
○Sent, no reply
Response
—