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Tickets87508142

Restock alert for backorder

External ID: 87508142

Activity

Wednesday, May 20, 2026
Jovanny UptonCustomeremail·May 20, 2:00 PM

Hi Bloom team, I'd love some help with a recent order. Thanks in advance.

Ticket created·by Jovanny Upton·May 20, 2:00 PM
Assigned to Eula McKenzie·Bloom Automation·May 20, 2:05 PM
May 20, 7:36 PM·emailAgentEula McKenzie

Thanks for the patience — I just want to make sure I look at this carefully before getting back to you with the right answer.

Status changed from new to open·by Eula McKenzie·May 20, 7:36 PM
Thursday, May 21, 2026
Jovanny UptonCustomeremail·May 21, 5:24 PM

Hi! Sorry to follow up so soon, just wanted to make sure this didn't get missed.

Friday, May 22, 2026
May 22, 3:12 PM·emailAgentEula McKenzie

Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.

Saturday, May 23, 2026
May 23, 12:59 PM·emailAgentEula McKenzie

All taken care of! I've sent a follow-up email with the details. Let me know if there's anything else I can help with.

Solved by Eula McKenzie·May 23, 1:00 PM
Survey sent to customer·Bloom Automation·May 23, 1:26 PM

QA evaluation

69EditedScored 2 weeks ago by Mock providerOpen in Coaching

Survey response

Survey sent, no response yet

Properties

Ticket
External ID
87508142
Subject
Restock alert for backorder
Status
Solved
Priority
Normal
Channel
Email
Tags
conversation-mockupgift-card
Resolution
2d 23h
QA
69
Signals
Created
May 20, 2026
Closed
-
Customer
Customer
Jovanny Upton
Company
—
Team member
Assigned to
Eula McKenzie
Response
Survey state
○Sent, no reply
Response
—