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87508142
87508142
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solved
Restock alert for backorder
Jovanny Upton
elite tier
handled by
Eula McKenzie
69
Edited
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Jovanny Upton
May 20, 2:00 PM
M1
Hi Bloom team, I'd love some help with a recent order. Thanks in advance.
Eula McKenzie
May 20, 7:36 PM
M2
Thanks for the patience — I just want to make sure I look at this carefully before getting back to you with the right answer.
Resolution Quality
Communication
Jovanny Upton
May 21, 5:24 PM
M3
Hi! Sorry to follow up so soon, just wanted to make sure this didn't get missed.
Eula McKenzie
May 22, 3:12 PM
M4
Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.
Communication
Empathy
Process & Ownership
🔥
1
Eula McKenzie
May 23, 12:59 PM
M5
All taken care of! I've sent a follow-up email with the details. Let me know if there's anything else I can help with.
Communication
End of conversation
