Demetrius Koelpin
summer.kozey97@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05302599 | Where is my order? | Solved | Normal | Demetrius Koelpin | — |  Yazmin Jast | Chat | — | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 47260687 | Lost package follow-up | Closed | Low | Demetrius Koelpin | — |  Amely Pacocha | returnsapp | 2d 9h | ●Responded | 1/5 | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 37198867 | Missing items in shipment | Solved | High | Demetrius Koelpin | — |  Mr. Cade Senger | Chat | loyaltywholesaleinfluencer | 2h | ●Responded | 5/5 | — | — | Mar 3, 2026 | - |
| 54676935 | Address change after shipping | Closed | Normal | Demetrius Koelpin | — |  Mr. Skyla Trantow | vipfragrancedamaged | 2h | ●Responded | 3/5 | — | — | Feb 26, 2026 | Mar 2, 2026 | |
| 59776320 | Shipping cost question | Solved | Normal | Demetrius Koelpin | — |  Eula McKenzie | Phone | loyaltyshipping | 6h | ⊘Not fired | — | — | — | Feb 25, 2026 | - |
| 44613117 | Shipping cost question | Closed | High | Demetrius Koelpin | — |  Kaela Friesen | Chat | — | 20h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Feb 6, 2026 |
| 92766394 | Pro discount enrollment | Closed | Urgent | Demetrius Koelpin | — |  Julie Hodkiewicz | loyalty | 8h | ●Responded | 5/5 | — | — | Jan 21, 2026 | Jan 22, 2026 | |
| 78431003 | Missing samples in order | Solved | Normal | Demetrius Koelpin | — |  Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 22781682 | Lost package follow-up | Solved | Low | Demetrius Koelpin | — |  Lily Raynor | Chat | returns | 5h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 09481907 | Missing items in shipment | Closed | Low | Demetrius Koelpin | — | Amely Pacocha | gift-cardrefund | 18h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 22, 2026 | |
| 16345424 | Wrong shade sent | Solved | Normal | Demetrius Koelpin | — | Kaela Friesen | — | 1d 13h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - | |
| 58418468 | Return after 30-day window | Solved | High | Demetrius Koelpin | — | Lily Raynor | Chat | loyaltygift-card | 1d | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 04128868 | Missing samples in order | Pending | Normal | Demetrius Koelpin | — |  Faith Hilll | refundreturns | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 48359262 | Pro discount enrollment | Solved | Normal | Demetrius Koelpin | — | Lily Raynor | Chat | refundshipping | 6h | ●Responded | 1/11 | — | — | Dec 19, 2025 | - |
| 32659017 | Cancel order request | Solved | Low | Demetrius Koelpin | — |  Leonard Waters-Howell | returns | 16h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 45354116 | Insider tier issue | Closed | Low | Demetrius Koelpin | — | Eula McKenzie | returnsfragrancewholesale | 21h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Nov 30, 2025 | |
| 34679193 | App login problem | Solved | Normal | Demetrius Koelpin | — |  Vilma Gusikowski | app | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 92621300 | Cancel order request | Pending | Normal | Demetrius Koelpin | — | Faith Hilll | viprefundgift-card | - | —Skipped | — | — | — | Nov 16, 2025 | - | |
| 73014633 | Missing samples in order | Solved | Normal | Demetrius Koelpin | — | Faith Hilll | shade-match | 6h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 41763982 | Wrong shade sent | Pending | Low | Demetrius Koelpin | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 12763970 | Missing samples in order | Solved | Normal | Demetrius Koelpin | — |  Mr. Eliza Gerhold IV | Chat | bopis | 11h | ●Responded | 4/11 | — | — | Oct 14, 2025 | - |
| 33513810 | Store experience feedback | Pending | High | Demetrius Koelpin | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 92294113 | Address change after shipping | Closed | High | Demetrius Koelpin | — |  Oscar O'Hara | Chat | refund | 2d 10h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 26, 2025 |
| 85999038 | Missing items in shipment | Solved | Normal | Demetrius Koelpin | — | Steve O'Conner | — | 2h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 74381106 | Refund not received | Pending | Low | Demetrius Koelpin | — | Amely Pacocha | wholesale | - | —Skipped | — | — | — | Aug 12, 2025 | - | |
| 02247376 | Where is my order? | Solved | Normal | Demetrius Koelpin | — |  Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 00239100 | Return after 30-day window | Closed | Normal | Demetrius Koelpin | — |  Dr. Mandy McLaughlin | returns | 4d 20h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 15, 2025 | |
| 67205647 | Klarna / Afterpay split issue | Solved | Normal | Demetrius Koelpin | — | Mr. Eliza Gerhold IV | Phone | fragrance | 4h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 84052364 | Refund not received | Solved | Urgent | Demetrius Koelpin | — | Dr. Mandy McLaughlin | — | 15h | ⊘Not fired | — | — | — | Aug 2, 2025 | - | |
| 03562219 | Klarna / Afterpay split issue | Closed | High | Demetrius Koelpin | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 80923525 | Restock alert for backorder | Closed | Low | Demetrius Koelpin | — | Miss Amber Hintz Sr. | Phone | influencerapployalty | 6h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 8, 2025 |
| 58437884 | Missing samples in order | Solved | Normal | Demetrius Koelpin | — | Miss Amber Hintz Sr. | loyaltygift-card | 1d 21h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 82778407 | Loyalty points not posting | Solved | Normal | Demetrius Koelpin | — | Miss Amber Hintz Sr. | Social | — | 5h | ⊘Not fired | — | — | — | Jul 20, 2025 | - |
| 81356162 | Lost package follow-up | Solved | Urgent | Demetrius Koelpin | — | Vilma Gusikowski | gift-card | 3h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 36090320 | Discount code not working | Closed | Normal | Demetrius Koelpin | — | Mr. Eliza Gerhold IV | vip | 23h | ●Responded | 2/5 | — | — | Jul 3, 2025 | Jul 6, 2025 | |
| 05442228 | Cancel order request | Solved | High | Demetrius Koelpin | — | Vilma Gusikowski | — | 1d 12h | ⊘Not fired | — | — | — | Jul 1, 2025 | - | |
| 33551505 | Restock alert for backorder | Closed | Low | Demetrius Koelpin | — | Mr. Eliza Gerhold IV | Chat | refundshade-matchgift-card | 1h | ●Responded | 5/5 | — | — | Jun 9, 2025 | Jun 12, 2025 |
| 23420548 | Insider tier issue | Solved | High | Demetrius Koelpin | — | Darryl Jacobi | appfragrancedamaged | 2h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 27233311 | Missing samples in order | Open | High | Demetrius Koelpin | — | Mr. Eliza Gerhold IV | app | - | —Skipped | — | — | — | Jun 6, 2025 | - |