Demetrius Koelpin
summer.kozey97@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Three weeks, four agents, still no refund. | 47260687Lost package follow-up | Demetrius Koelpin |  Amely Pacocha | Mar 9, 2026, 9:59 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 37198867Missing items in shipment | Demetrius Koelpin |  Mr. Cade Senger | Mar 3, 2026, 9:24 PM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 54676935Address change after shipping | Demetrius Koelpin |  Mr. Skyla Trantow | Feb 27, 2026, 2:33 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 44613117Shipping cost question | Demetrius Koelpin |  Kaela Friesen | Jan 31, 2026, 3:40 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 92766394Pro discount enrollment | Demetrius Koelpin |  Julie Hodkiewicz | Jan 22, 2026, 12:37 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 09481907Missing items in shipment | Demetrius Koelpin | Amely Pacocha | Jan 18, 2026, 5:07 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 16345424Wrong shade sent | Demetrius Koelpin | Kaela Friesen | Jan 12, 2026, 9:42 PM |
| 1/11 | Service has gotten noticeably worse over the last year. | 48359262Pro discount enrollment | Demetrius Koelpin |  Lily Raynor | Dec 20, 2025, 4:27 PM |
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 12763970Missing samples in order | Demetrius Koelpin |  Mr. Eliza Gerhold IV | Oct 15, 2025, 4:06 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 85999038Missing items in shipment | Demetrius Koelpin |  Steve O'Conner | Sep 12, 2025, 11:57 AM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 36090320Discount code not working | Demetrius Koelpin | Mr. Eliza Gerhold IV | Jul 5, 2025, 4:41 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 33551505Restock alert for backorder | Demetrius Koelpin | Mr. Eliza Gerhold IV | Jun 11, 2025, 11:41 AM |