Desiree Nikolaus
lela.marquardt38@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80489380 | Return after 30-day window | Solved | High | Desiree Nikolaus | — |  Kaela Friesen | fragrance | 2h | ○Sent, no reply | — | — | — | May 23, 2026 | - | |
| 58649216 | Foundation match help | Solved | Normal | Desiree Nikolaus | — |  Leonard Waters-Howell | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 88577136 | Loyalty points not posting | Solved | Normal | Desiree Nikolaus | — |  Faith Hilll | — | 2d 23h | ⊘Not fired | — | — | — | May 21, 2026 | - | |
| 12721874 | Missing samples in order | Closed | Normal | Desiree Nikolaus | — |  Yazmin Jast | influencergift-card | 2h | ●Responded | 1/5 | — | — | May 20, 2026 | May 23, 2026 | |
| 11758370 | Wrong shade sent | Open | Normal | Desiree Nikolaus | — | Faith Hilll | shade-matchrefund | - | —Skipped | — | — | — | May 15, 2026 | - | |
| 46205241 | Lost package follow-up | Closed | High | Desiree Nikolaus | — |  Tommy Kuvalis | shade-match | 2h | ●Responded | 10/11 | — | — | Apr 6, 2026 | Apr 8, 2026 | |
| 47702151 | Refund not received | Closed | High | Desiree Nikolaus | — | Tommy Kuvalis | returnsfragrance | 1d 10h | ●Responded | 9/11 | — | — | Feb 23, 2026 | Feb 26, 2026 | |
| 57311265 | Missing samples in order | Pending | Normal | Desiree Nikolaus | — |  Julie Hodkiewicz | Phone | — | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 39591595 | Shipping cost question | Solved | Low | Desiree Nikolaus | — |  Amely Pacocha | — | 5h | ⊘Not fired | — | — | — | Feb 17, 2026 | - | |
| 90907031 | Item authenticity concern | Closed | Normal | Desiree Nikolaus | — |  Mr. Lonie Hudson | Chat | samplesshade-match | 6h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 20, 2026 |
| 84905287 | Foundation match help | Solved | Normal | Desiree Nikolaus | — |  Mr. Eliza Gerhold IV | loyalty | 4h | ●Responded | 10/11 | — | — | Feb 6, 2026 | - | |
| 38330160 | Refund not received | Solved | Normal | Desiree Nikolaus | — | Leonard Waters-Howell | — | 9h | ●Responded | 3/5 | — | — | Feb 3, 2026 | - | |
| 71052680 | Item authenticity concern | Closed | Low | Desiree Nikolaus | — |  Garth Dooley | bopisvip | 2d 14h | ●Responded | 4/5 | — | — | Feb 2, 2026 | Feb 10, 2026 | |
| 88606961 | Price match request | Solved | Low | Desiree Nikolaus | — |  Steve O'Conner | influencer | 1d 21h | ●Responded | 9/11 | — | — | Jan 23, 2026 | - | |
| 62274468 | Item authenticity concern | Solved | Normal | Desiree Nikolaus | — |  Darryl Jacobi | bopisrefundloyalty | 2d 3h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 00740727 | Missing samples in order | Solved | High | Desiree Nikolaus | — |  Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 77635055 | Allergic reaction concern | Closed | Normal | Desiree Nikolaus | — | Darryl Jacobi | damagedvip | 16h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 11, 2026 | |
| 22013350 | Refund not received | Closed | Normal | Desiree Nikolaus | — |  Mr. Skyla Trantow | damaged | 1h | ●Responded | 4/5 | — | — | Jan 3, 2026 | Jan 9, 2026 | |
| 50052899 | Birthday gift not received | Closed | Normal | Desiree Nikolaus | — | Mr. Eliza Gerhold IV | Chat | vipshippinginfluencer | 6h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 27, 2025 |
| 70448900 | BOPIS order cancelled at store | Closed | Normal | Desiree Nikolaus | — |  Dr. Mandy McLaughlin | Social | appdamagedwholesale | 1d 8h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 47034124 | App login problem | Solved | Normal | Desiree Nikolaus | — | Mr. Eliza Gerhold IV | wholesaledamaged | 18h | ●Responded | 5/5 | — | — | Dec 22, 2025 | - | |
| 31352413 | Where is my order? | Solved | Low | Desiree Nikolaus | — | Garth Dooley | Chat | bopisfragrance | 10h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - |
| 86461766 | Foundation match help | Solved | Normal | Desiree Nikolaus | — | Mr. Cade Senger | Social | refundfragrancegift-card | 2h | ⊘Not fired | — | — | — | Dec 8, 2025 | - |
| 72284565 | Cancel subscription / Auto-replenish | Solved | Normal | Desiree Nikolaus | — | Mr. Cade Senger | Chat | — | 1d 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 61429172 | Question about product ingredients | Open | Normal | Desiree Nikolaus | — | Amely Pacocha | Phone | shipping | - | —Skipped | — | — | — | Nov 30, 2025 | - |
| 35006123 | Return after 30-day window | Solved | Low | Desiree Nikolaus | — | Mr. Skyla Trantow | damagedbopis | 3h | ●Responded | 2/5 | — | — | Nov 14, 2025 | - | |
| 84472545 | Order arrived damaged | Closed | Normal | Desiree Nikolaus | — | Julie Hodkiewicz | Chat | wholesalesamples | 1h | ●Responded | 10/11 | — | — | Nov 10, 2025 | Nov 17, 2025 |
| 61960231 | Discount code not working | Open | Normal | Desiree Nikolaus | — |  Lily Raynor | Chat | refund | - | —Skipped | — | — | — | Nov 2, 2025 | - |
| 16243945 | Refund not received | Solved | Normal | Desiree Nikolaus | — | Leonard Waters-Howell | — | 11h | ⊘Not fired | — | — | — | Oct 10, 2025 | - | |
| 98104566 | BOPIS order cancelled at store | Solved | Normal | Desiree Nikolaus | — |  Miss Amber Hintz Sr. | returns | 1d 12h | ●Responded | 3/5 | — | — | Oct 5, 2025 | - | |
| 62205791 | Discount code not working | Closed | High | Desiree Nikolaus | — | Yazmin Jast | Chat | shippingloyalty | 10h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 36368595 | Loyalty points not posting | Solved | Normal | Desiree Nikolaus | — | Mr. Cade Senger | Phone | bopisfragrancereturns | 3h | ●Responded | 3/5 | — | — | Sep 13, 2025 | - |
| 22229380 | App login problem | Solved | High | Desiree Nikolaus | — |  Chaz Renner | — | 2h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 17272036 | Insider tier issue | Solved | Normal | Desiree Nikolaus | — | Mr. Skyla Trantow | — | 3h | ●Responded | 5/5 | — | — | Aug 26, 2025 | - | |
| 54742732 | Lost package follow-up | Solved | Low | Desiree Nikolaus | — |  Ignatius Cummerata | influencergift-cardfragrance | 16h | ●Responded | 5/5 | — | — | Aug 16, 2025 | - | |
| 58276811 | Foundation match help | Solved | High | Desiree Nikolaus | — | Leonard Waters-Howell | Phone | — | 4h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - |
| 23715989 | Return after 30-day window | Solved | Normal | Desiree Nikolaus | — | Faith Hilll | samplesvip | 3h | ●Responded | 7/11 | — | — | Jul 6, 2025 | - | |
| 82866492 | Item authenticity concern | Closed | Normal | Desiree Nikolaus | — | Mr. Skyla Trantow | damagedloyalty | 2h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 26, 2025 |