Myra Hilll
myrl20@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42201039 | Shipping cost question | Solved | High | — | gift-cardappshipping | 5h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 84784287 | Insider tier issue | Solved | Low | — | fragrance | 2h | ●Responded | 4/5 | — | — | May 11, 2026 | - | |||
| 56177197 | Cancel order request | Solved | Normal | — | Phone | returnssamples | 19h | ●Responded | 1/11 | — | — | Apr 13, 2026 | - | ||
| 42970534 | Lost package follow-up | Pending | High | — | vip | - | —Skipped | — | — | — | Mar 5, 2026 | - | |||
| 41820894 | BOPIS pickup not ready | Solved | Normal | — | gift-cardrefundshade-match | 2d 19h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |||
| 97915332 | Pro discount enrollment | Pending | High | — | — | - | —Skipped | — | — | — | Feb 13, 2026 | - | |||
| 57150170 | Klarna / Afterpay split issue | Solved | Normal | — | bopisinfluencerrefund | 3h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |||
| 20237887 | Restock alert for backorder | Solved | Normal | — | — | 2d 19h | ●Responded | 9/11 | — | — | Jan 10, 2026 | - | |||
| 31204937 | Wholesale order question | Solved | Normal | — | Chat | fragrance | 20h | ●Responded | 10/11 | — | — | Dec 30, 2025 | - | ||
| 70477770 | Allergic reaction concern | Closed | Normal | — | wholesale | 17h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Dec 29, 2025 | |||
| 01839095 | Influencer code not working | Solved | Normal | — | Chat | — | 2d 15h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | ||
| 82581494 | Missing samples in order | Solved | Urgent | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | ||
| 57567928 | Discount code not working | Open | Normal | — | shipping | - | —Skipped | — | — | — | Dec 1, 2025 | - | |||
| 87585384 | App crashes at checkout | Solved | Low | — | Chat | — | 4h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | ||
| 81415042 | Question about product ingredients | Closed | Normal | — | Phone | shade-matchshipping | 2d 22h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 27, 2025 | ||
| 48900769 | Item authenticity concern | Closed | Normal | — | — | 2h | ●Responded | 2/5 | — | — | Nov 10, 2025 | Nov 12, 2025 | |||
| 54739528 | Influencer code not working | Solved | Normal | — | Social | fragrance | 4h | ⊘Not fired | — | — | — | Nov 1, 2025 | - | ||
| 93145370 | Pro discount enrollment | Closed | Normal | — | Chat | — | 2h | ●Responded | 10/11 | — | — | Oct 24, 2025 | Oct 30, 2025 | ||
| 48528344 | Cancel order request | Solved | Low | — | shade-matchreturnsrefund | 1h | ●Responded | 3/5 | — | — | Sep 26, 2025 | - | |||
| 57395081 | BOPIS order cancelled at store | Solved | Normal | — | bopisloyalty | 4h | ●Responded | 2/5 | — | — | Sep 19, 2025 | - | |||
| 62197730 | Address change after shipping | Closed | Normal | — | appinfluencerreturns | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |||
| 39250688 | Loyalty points not posting | Solved | Normal | — | Chat | fragrancevipreturns | 4h | ●Responded | 3/5 | — | — | Sep 16, 2025 | - | ||
| 47366883 | Shipping cost question | Solved | Low | — | shippingfragrance | 17h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |||
| 59619297 | Discount code not working | Solved | Urgent | — | — | 17h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |||
| 03359077 | Gift card balance question | Closed | High | — | Chat | refundbopis | 1d 22h | ⊘Not fired | — | — | — | Aug 28, 2025 | Sep 6, 2025 | ||
| 52819070 | Price match request | Solved | Normal | — | bopis | 1d 20h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 86916157 | Pro discount enrollment | Closed | Low | — | shippingfragrancerefund | 2h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 27, 2025 | |||
| 33034466 | Loyalty points not posting | Closed | Normal | — | Chat | shade-matchloyaltywholesale | 5h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 20, 2025 | ||
| 18877543 | Allergic reaction concern | Solved | Normal | — | Phone | gift-cardinfluencer | 12h | ●Responded | 5/5 | — | — | Jul 20, 2025 | - | ||
| 05694875 | Discount code not working | Solved | High | — | Social | bopisapp | 6h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | ||
| 89602036 | Loyalty points not posting | Solved | Low | — | Chat | influencerreturnsloyalty | 11h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | ||
| 86569134 | Refund not received | Solved | Urgent | — | vip | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |||
| 34607308 | Pro discount enrollment | Solved | High | — | influencerrefundshipping | 22h | ●Responded | 1/11 | — | — | Jul 7, 2025 | - | |||
| 57771337 | Lost package follow-up | Solved | Normal | — | Phone | loyalty | 6h | ●Responded | 10/11 | — | — | Jul 5, 2025 | - | ||
| 61331678 | Foundation match help | Solved | Low | — | shipping | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |||
| 75358500 | Missing samples in order | Closed | Normal | — | vipwholesaledamaged | 3d | ●Responded | 7/11 | — | — | Jun 26, 2025 | Jul 2, 2025 | |||
| 69538271 | Allergic reaction concern | Solved | Normal | — | refundshippingsamples | 11h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |||
| 67459329 | BOPIS order cancelled at store | Solved | Normal | — | fragrance | 4h | ●Responded | 5/5 | — | — | Jun 7, 2025 | - | |||
| 66391002 | Item authenticity concern | Solved | Normal | — | Chat | bopisshippingsamples | 5h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |