Candace Anderson-Harber Sr.
Verde Concierge·ettie.nicolas64@verdeconcierge.io
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 47877349Allergic reaction concern | Apr 26, 2026, 2:03 PM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 61505353Item authenticity concern | Apr 17, 2026, 8:31 AM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 79491131Cancel order request | Mar 18, 2026, 3:11 PM | ||
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 29967887Cancel subscription / Auto-replenish | Feb 23, 2026, 8:22 AM | ||
| 7/11 | Generally good. A few things could be better but no complaints. | 41662115Address change after shipping | Dec 11, 2025, 7:41 AM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 99263465Lost package follow-up | Jul 12, 2025, 9:23 PM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 96621722Pro discount enrollment | Jun 12, 2025, 11:33 PM |